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Courtyard by Marriott Chicago Downtown/Magnificent Mile

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#60 of 187 Hotels in Chicago
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Courtyard by Marriott Chicago Downtown\/Magnificent Mile
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983 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard by Marriott Chicago Downtown/Magnificent Mile
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Showing 927: English reviews
Troy, Ohio
Reviewed 3 May 2014

My daughter and I stayed at this hotel Tuesday, April 29th, and I can't say enough about it. We chose the hotel after reading reviews of MANY Chicago hotels and because their rate was so much better. We were in town to see Steve Harvey show. We pulled up in front of the hotel and my daughter went in to...

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Helpful?
2Thank sallieb321
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Mag Mile for your stay in Chicago! We are so glad you and your daughter had a wonderful experience! We couldn't agree with you more on our location; we are half a block from all the shopping, restaurants and best sites in Chicago. Our staff works hard to exceed all guest expectations and we...

Toronto, Canada
Reviewed 24 April 2014

My friends and I were there last weekend with a tour group. The service and the customer service were excellent. The attendants at the front desk were always there to help us if we need any assistance. The service were amazing. I recommend this hotel 100%

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1Thank anakerolyne
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to share your experience! We are so happy to hear that you found our staff helpful and accommodating. We will be sure to share all of your kind words with our team. We look forward to your next stay with us in the Windy City!

Waimea, Hawaii
Reviewed 23 April 2014 via mobile

Great stay. I forgot my phone charger when I moved to the Marriott ascross the street for convention, after staying in courtyard for two nights. I realized it at midnight when my phone was dying. When I called courtyard, Chase got my call, personally went to look for it, and walked to my hotel to give it to me! It...

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Thank 96,720
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to share your feedback. Our staff works hard to exceed all guest's expectations and we are happy to hear you had a great experience! We will be sure to share your kind words with Chase. Thank you for choosing the Courtyard Magnificent Mile for your stay in Chicago. We look forward to your...

Columbus, Ohio
Reviewed 21 April 2014

I would like to start by saying this courtyard is a very nice, clean, friendly and convenient location while staying in Chicago. However if you have even the smallest of problems as I did you get no real solution and feel like you get the run around from 4 different people sending you the same generic email asking about your...

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1Thank Robert R
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your review, I am glad I was able to speak with you personally before you left the hotel. We appreciate you taking the time to give your feedback, both online and in person, as always your loyalty to Marriott is very important and we look forward to your next stay with us. Best Wishes, Alex

West Branch, Michigan
Reviewed 7 April 2014

This was an awesome location, centrally located to walk to Navy Pier and Mag Mile, 360 Observatory, and Mill Park. Short cab ride to Shedds. 7 Eleven, Dunkin Donuts nearby! A pool (although loud when busy) for kids, very nice fitness center (wish I could have used it) Ryan Paul Dean Shanti Lindsey and all were fabulous in main lobby....

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Thank orrs1999
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile for your stay in Chicago! We couldn’t agree with you more on our locations; just half a block from shopping, the best sites, and restaurants. We will be sure to share all your kind words with our staff. We appreciate the time you have taken to share your feedback. We look forward...

Bellevue, Ohio
Reviewed 7 April 2014

I would definitely stay here again! The rooms are not huge, but we crammed 6 people into one which in hindsight was probably not a great idea just because of one bathroom with 6 people. There is a mini fridge. The location of this hotel is great for cruising the magnificent mile. We walked the mile, walked to Navy Pier...

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1Thank Kellie K
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience! We are so thrilled you found our location convenient, our hotel clean and our staff friendly. We work hard to exceed all guests’ expectations and we are happy we made your stay enjoyable. We hope to see you again soon and thank you for choosing the Courtyard Magnificent Mile!

Pittsburgh, Pennsylvania, United States
Reviewed 6 March 2014

This hotel is right in the heart of the city! The room was clean comfortable and nicely appointed. Ryan took great care of my check in and made sure my stay was great! Ryan even arranged for a cab back to the airport at almost half the cost of getting there! Eric in the bar knew all of our names...

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Thank Todd P
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to share your experience. We couldn't agree with you more on our location, we truly are centered in the heart of the city! Our staff works extremely hard to exceed all guest expectations and we are thrilled to hear Ryan and Eric gave you that experience. We will be sure to pass on...

Madison, Wisconsin
Reviewed 7 February 2014

I picked this motel because of its proximity to Michigan Ave and the Art Institute. We came to celebrate our daughter's birthday and wanted to be able to park on Friday and walk around all weekend. We were a block off the Magnificent Mile and exactly one mile from the Art Institute, which was an enjoyable walk right down Michigan...

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3Thank 19mel58
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to share your experience! We couldn't agree with you more on our location; just 1/2 a block from the Magnificent Mile, steps away from Chicago's best sites and restaurants! We are so happy to hear you and your family found our rooms to be clean and comfortable during your stay. Our staff works...

Miami, Florida
Reviewed 6 February 2014

I have stayed at this hotel a few times over the years. Its location in the Loop is very convenient for me. The staff is excellent. They are very friendly and professional.The room is quite large with a very comfortable bed. The rate is very reasonable for this location and the class of hotel. I look forward to my next...

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1Thank Jeff G
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you so much for sharing your wonderful comments! We are extremely happy you enjoyed your stay at our hotel. You are right about our location; we love being in the heart of Chicago! We appreciate you taking the time to share such positive feedback about our clean hotel and friendly staff. Our team works hard to exceed guest satisfaction;...

London, United Kingdom
Reviewed 2 February 2014

No frills really, pretty simple stuff. Good welcome, quick check in. Clean room. Free wifi. Decent bed. Super friendly and helpful staff. Was polar vortex time so asked for an extra blanket as heater is a bit noisy, they had it up to my room in minutes. Breakfast buffet is decent, though not cheap. Make sure you ask the reception...

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2Thank Paul S
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to leave us a great review! We appreciate all of your kind words about our staff and the hotel. Our Concierge team definitely has many great discount options for some of Chicago's best restaurants so we are happy you were able to utilize the vouchers! We're so sorry you had to experience the polar...

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Stay steps from Chicago's Magnificent Mile at this upscale downtown Chicago Courtyard by Marriott location. The Courtyard Chicago Downtown Magnificent Mile offers newly renovated guest rooms, an indoor pool & fitness center, a Starbucks in the lobby for your morning pick-me-up, complimentary WiFi, and the lobby is home to the trendy new Copper Fox Gastropub which is top-rated on Yelp. The location is ideal for visiting the Windy City; just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place, and premium shopping along Chicago's famous Magnificent Mile. ... more   less 

Additional Information about Courtyard by Marriott Chicago Downtown/Magnificent Mile

Address: 165 E Ontario St, Chicago, IL 60611-2822 (Formerly Courtyard Chicago Downtown/Magnificent Mile)
Region: United States > Illinois > Chicago > Magnificent Mile
Price Range: ₹ 10,541 - ₹ 24,421 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Chicago Downtown/Magnificent Mile 3.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Marriott
Chicago Courtyard
Hotel Style:
#25 Family Hotel in Chicago
#41 Business Hotel in Chicago
#65 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Chicago Downtown/Magnificent Mile staff and other travellers.
14 questions
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Questions? Get answers from Courtyard by Marriott Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms over 10 floor have the best city views”
 of 5 bubbles anakarenl2017, 14 Mar 2017 | Read review
“We asked to be near an elevator and the pool and were given the perfect spot for us. It's a big hotel with lots of options.”
 of 5 bubbles Welikehotels, 7 Feb 2017 | Read review
“Corner suites are roomy and quiet”
 of 5 bubbles CathyK76837, 8 Sep 2016 | Read review
“Higher is better as traffic noise can be an issue. Stayed on 15th floor and it was audible but acceptable.”
 of 5 bubbles pggriffin53, 2 Sep 2016 | Read review
“Learn how to check a room for bed bugs.”
 of 5 bubbles raywX8259OL, 31 Aug 2016 | Read review
5 of 5