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Courtyard by Marriott Chicago Downtown/Magnificent Mile

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#62 of 187 Hotels in Chicago
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Courtyard by Marriott Chicago Downtown\/Magnificent Mile
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996 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard by Marriott Chicago Downtown/Magnificent Mile
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Showing 938: English reviews
London, Ontario, Canada
Reviewed 26 October 2014

This was my first visit to Chicago and I had no idea what I was in for when I got there. The staff at the hotel were incredibly friendly and were always able to answer any questions I had about the surrounding area and how to get there. In regards to the rooms, I did appreciate that the vanity was...

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Helpful?
Thank Jessica H
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for you for choosing the Courtyard Magnificent Mile for your first trip to Chicago! We are glad you shared your experience! We are very happy to hear such great comments about our staff and that your stay was most enjoyable and accommodating. We will be sure to share your kind words with our entire team. We look forward...

The Colony, Texas
Reviewed 25 October 2014

It's hard to beat the location. It's a short walk to one of a dozen downtown Chicago attractions, to include some fantastic shopping if that's what your trip is for. Sadly, my trip was for business, which means I arrived mid-week lugging a bag full of business electronics and a poor attitude. Check-in was smooth and felt very welcoming; I've...

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Helpful?
1Thank Aaron_Trentacosta
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your thorough review. We appreciate your kind words about our staff and your loyalty to Marriott. We sincerely apologize for the inconvenience the outlets caused you. Our goal is to exceed guest expectations during their stay and make you feel as if we are your home away from home. This has been brought to our Director of...

Pasadena, California
Reviewed 22 October 2014

I attended a conference recently requiring a three night stay at this property. The location was well situated in the Magnificent Mile neighborhood, within a block of Starbucks, Garrett popcorn, Dunkin Doughnuts, and a host of establishments ranging from casual to fine dining experiences. From the front door you are only steps away from the hustle and bustle Michigan Ave....

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Helpful?
Thank Calvin E
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing your positive comments. Our hotel is known for its convenience of travel and location. Your safety is very important to our hotel and we work hard to maintain a secure environment. We couldn't agree with you more, our location is incredible. The ease of walking to landmark locations such as Navy Pier, John Hancock, and Willis...

Bradenton, Florida
Reviewed 21 October 2014

As a single female business traveler, I appreciated immediately that the access to the guest floors was by keycard, and the hotel is very clean. The location is great and the value for the price in my view is there. The property obviously is older, but that was not a detractor for me. What I had not anticipated was the...

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Helpful?
Thank LC34201
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your courteous feedback! It was an absolute pleasure hosting your stay in Chicago and we enjoy hearing how wonderful of a time you had. We are glad you found our team to be friendly and helpful and the hotel to be clean and secure. There are many choices of where to stay in the downtown area, so...

Voorhees, New Jersey
Reviewed 21 October 2014

Nice spartan hotel with virtually no amenities. Good price well located along the magnificent mile. Walking distance to many attractions. I stayed here on business, clean facility with no frills. This hotel needs a makeover. Parking garage is at the hotel for drivers.

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Thank arguseyes6
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing your feedback! We couldn't agree with you more about our location. We are located one block from Michigan Avenue shopping and only walking distance from Navy Pier. We are so happy to hear you had an enjoyably clean stay for the value. Thank you for sharing your experience at the Courtyard, we hope to see you...

Birmingham, Alabama
Reviewed 21 October 2014

This was a perfect hotel for a girls' weekend getaway. The location can't be beat. Only one block from the magnificent mile and within walking distance to many other attractions. The rooms were spacious and the staff very accommodating. We requested early check-in and a high floor and both were fulfilled. Also, if you need a driver, be sure to...

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Helpful?
Thank ChattyKathyB
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

We are so happy you had such an enjoyable girls weekend! You are right; we are only a few steps from the Magnificent Mile. We love our location surrounded by great shopping and a variety of restaurants suited for all different tastes of Chicago. We are very happy to hear we were able to accommodate an early check- in and...

Birmingham, AL
Reviewed 15 October 2014

I agree with others who have said this property merits its high rating because of the people who work there and its excellent location. It was ideal for a girls' getaway, because we were just a block away from the Magnificent Mile. It feels like a very safe location. But it was the staff that work there that really kicks...

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1Thank Alabama
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you so much for sharing your wonderful comments! We are extremely happy you enjoyed your stay at our hotel. You are right about our location; we love how being in the heart of Chicago! We appreciated you taking the time to share such positive feedback about our clean hotel and friendly staff. Our team works hard to exceed guest...

Atlanta, GA
Reviewed 15 October 2014

Overall our 4 night stay was acceptable, but there is room for improvement. Staff was great and attentive; the property is mediocre. The location is great. Just steps from Michigan Ave and great stores. Immediately next door to the intoxicating smell of Garrett's Popcorn. Easy walk to just about anywhere in a great walking town. This Courtyard has not been...

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2Thank DavidATL1
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for the honest review. Please allow me to take the time to apologize for your recent stay. I sincerely apologize that your stay did not meet all of your needs and the inconvenience the elevators has caused. We strive to meet guest’s expectations and are thankful for your response so we can act accordingly by sharing this information...

Hamilton, ON
Reviewed 15 October 2014

Visited Chicago with my wife. Excellent, solid room that was comfortable and clean. Housekeeping staff was excellent. Location was great for what we were trying to do on the weekend. Would stay there again.

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Thank DonSmail
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for the courteous response. We are so happy you and your wife enjoyed our fabulous location. We love that our hotel is within walking distance of the Magnificent Mile, Navy Pier, and Chicago River. We appreciate all of your wonderful comments regarding our staff. We will be sure to share your feedback with the entire team. Thank you...

Mathews, Virginia
Reviewed 11 October 2014

The staff was very efficient and welcoming throughout our visit! Location was central to dining and shopping. Rooms very well appointed , exceptionally clean with modern fittings. I felt very safe with the room keys needed to operate elevators. We had a wonderful stay and will definitely be back! Highly recommend!

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Thank NCfromMathews
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your enlightening feedback! We are extremely excited to hear that your stay was clean and most suitable for you. Our location is perfect for shopping, sight seeing, and touring the city. Our team works hard to make every guest feel welcome and we are so happy to hear your positive comments. I will be sure to share...

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Stay steps from Chicago's Magnificent Mile at this upscale downtown Chicago Courtyard by Marriott location. The Courtyard Chicago Downtown Magnificent Mile offers newly renovated guest rooms, an indoor pool & fitness center, a Starbucks in the lobby for your morning pick-me-up, complimentary WiFi, and the lobby is home to the trendy new Copper Fox Gastropub which is top-rated on Yelp. The location is ideal for visiting the Windy City; just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place, and premium shopping along Chicago's famous Magnificent Mile. ... more   less 

Additional Information about Courtyard by Marriott Chicago Downtown/Magnificent Mile

Address: 165 E Ontario St, Chicago, IL 60611-2822 (Formerly Courtyard Chicago Downtown/Magnificent Mile)
Region: United States > Illinois > Chicago > Magnificent Mile
Price Range: ₹ 11,064 - ₹ 25,601 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Chicago Downtown/Magnificent Mile 3.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Marriott
Chicago Courtyard
Hotel Style:
#25 Family Hotel in Chicago
#41 Business Hotel in Chicago
#65 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Chicago Downtown/Magnificent Mile staff and other travellers.
14 questions
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Questions? Get answers from Courtyard by Marriott Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a family of four we asked for the two queen beds and the sofa bed.”
rafaelgL7098MJ, 20 Apr 2017 | Read review
“Ask for lower rooms as the elevators are a little slow.”
sandman0011, 19 Apr 2017 | Read review
“Ask for the highest floor and a renovated floor. It will get you that much further away from the city noise while you sleep.”
BetsyB946, 5 Apr 2017 | Read review
“Rooms over 10 floor have the best city views”
anakarenl2017, 14 Mar 2017 | Read review
“We asked to be near an elevator and the pool and were given the perfect spot for us. It's a big hotel with lots of options.”
Welikehotels, 7 Feb 2017 | Read review
5 of 5