We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Courtyard by Marriott Chicago Downtown/Magnificent Mile

Show Prices
#62 of 187 Hotels in Chicago
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Courtyard by Marriott Chicago Downtown\/Magnificent Mile
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

996 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 938: English reviews
Start your review of Courtyard by Marriott Chicago Downtown/Magnificent Mile
 Click to rate
Reviewed 1 week ago via mobile

We couldn't be happier with our stay here! Recently renovated rooms. Perfect location (right next to a Garrets... yum), right in the prime area of the city close to everything! Not even a block from the best shopping in town. Amazing restaurants! Boat tours. Everything is right there, but since the main entrance is just off magnificent mile by about...

 Report
Helpful?
Thank Angela M
General M, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Courtyard Chicago Magnificent Mile! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. It's all due to a great staff, that provide such well-maintained guest rooms and common areas, along with excellent guest...

Reviewed 1 week ago

Our travel agent made a mistake in our reservations. Of the four rooms booked we thought were made at this hotel, two were made at other Marriott in Chicago. Enter Michael Mendez. Not only did he make the call to the other Marriott to cancel the reservations there (without penalty) but he got us the last two rooms available at...

 Report
Helpful?
Thank Rafael G
General M, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Rafael, Thank you for taking the time to share your recent experience with us. Our staff takes great pride in what they do, and I will be sure to share your praise with them. We are pleased to know you had a pleasant stay overall, and we hope to see you again!

Fort Lauderdale, Florida
Reviewed 1 week ago

I waited until the last minute to book a room for a convention and was getting sticker shock at some of the rates I was seeing. I kept searching and fount this Courtyard by Marriott at a pretty decent rate. It was also in a good location on Ontario 1 block off Michigan Ave. I was pleasantly surprised when I...

 Report
Helpful?
Thank sandman0011
General M, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. It was great hearing that our front desk clerk had a positive impact on your stay. We...

Bengaluru, India
Reviewed 2 weeks ago

Pro: Great location! Right next to magnificent mile and Kinzie st. Everything is a short walk away else you have the option of the EL train. Cons: A very average room with the bedsheets and towels smelling weird. Since they all smelt the same, my assumption is that they were clean and its something to do with their laundry however...

 Report
Helpful?
Thank vidhu s
Justin R, Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

That is strange, Vidhu. We have a very highly skilled, veteran team in our laundry department that takes great pride in what they do. Something like this is highly unusual. It is possible you were smelling our brand new carpet or mattress from our just remodeled guest rooms. Brand new room smell...its amazing!

Chicago, Illinois
Reviewed 2 weeks ago via mobile

Starting off with 2 of the 3 elevators being broken wasn't a good sign when we got there to have no hot water the first morning was even worse. The entrance turnstile was broken as was the courtyard light outside. The hotel rooms weren't bad and the staff was nice but it was a quite frustrating experience and I expected...

 Report
Helpful?
Thank Shelliu
Justin R, Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

You ever have that one bad day that you would love to just erase from your memory? That was one for us for sure. We apologize 100% for the malaise that all happened at exactly the same time. This is certainly not the norm for our facility and while we were able to get everything fixed, the issues compound when...

Dublin,Ireland
Reviewed 2 weeks ago via mobile

Travelled as a couple and found everything to our satisfaction. Asked for upgrade and got a lovely room with a seperate sitting room. Not far from restuarants and bars and the magnificent mile for the shops.

 Report
Helpful?
Thank skybluedub
General M, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing details from your stay. We are dedicated to providing the highest quality and consistent level of service for all our guests and I have shared your notes with our team. We look forward to welcoming you back in the years ahead and will strive to make your future stays five stars.

Reviewed 2 weeks ago via mobile

I recently stayed at this hotel for a business trip. The hotel itself was clean and the room was as well. The front desk staff along with the gentlemen curbside to help with baggage and cabs couldn't have been more helpful! This hotel is located in the restaurant district, which is busy from sun up to sun up, it never...

 Report
Helpful?
Thank hjpowers
General M, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing a review of your stay with us. We are pleased that you enjoyed your time with us, and that our staff was helpful and friendly throughout your stay. It thrills us to learn that you found your accommodations clean and comfortable. Should you return to Chicago for business or leisure, we hope to have another opportunity...

River Falls, Wisconsin, United States
Reviewed 3 weeks ago

This location is great! It is steps away from shopping, restaurants & the hotel its self has a Starbucks in the Lobby (and a Dunkin' Donuts across the street for those who want a quick breakfast like we did!) We grabbed a quick taxi when we went to the theater and the rest was in walking distance! This is our...

 Report
Helpful?
Thank Betsy E
General M, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Betsy, I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We hope to have the opportunity to welcome you again and make your future stays five...

Reviewed 4 weeks ago via mobile

The service I received while staying at the courtyard Chicago downtown mag mile was impeccable! I checked in on a Friday and had a separate reservation in a larger room for Saturday thru Monday. I can not recall the gentleman's name, but he was he great! Check in was amazing as I was upgraded to the larger room for Friday...

 Report
Helpful?
Thank Ednbina
General M, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Ednbina, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

Honolulu, Hawaii
Reviewed 4 weeks ago

Great location just off Mag Mile, comfy room, nice staff. I was mainly in town for a convention but distance to McCormick wasn't a problem since there were dedicated shuttles. Would most definitely stay here again when in Chicago. It's also very close to Grand Lux Cafe, which is a favorite spot.

 Report
Helpful?
Thank pickyreader
General M, General Manager at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming you back again soon.

292 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (140)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (40)
Viewed
View from Room (15)
Viewed
Pool/Beach Area (2)
Viewed
Dining (1)
Viewed
Bathroom (7)
Viewed
Family/Play Areas (1)
Viewed
1:47
Videos (1)
Viewed
Other (59)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (76)
Viewed
Amenities (16)
Viewed
King Bed with Sofa Bed (34)
Viewed
Pool (8)
Viewed
Dining (9)
Viewed
The Hotel (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (76)
Viewed
Hotel & Grounds (11)
Viewed
Dining (10)
Viewed
Room/Suite (28)
Viewed
Bathroom (4)
Viewed
Business Centre/Function Rooms (6)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (1)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chicago hotels
Streeterville
Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
Magnificent Mile
Homewood Suites by Hilton Chicago Downtown/Magnificent Mile
Streeterville
Hyatt Centric Chicago Magnificent Mile
Show Prices
Show Prices
Show Prices
Magnificent Mile
Chicago Marriott Downtown Magnificent Mile
Magnificent Mile
InterContinental Chicago
InterContinental Chicago
#75 of 187 in Chicago
4,258 reviews
Magnificent Mile
Omni Chicago Hotel
Omni Chicago Hotel
#32 of 187 in Chicago
3,236 reviews
Show Prices
Show Prices
Show Prices

Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Stay steps from Chicago's Magnificent Mile at this upscale downtown Chicago Courtyard by Marriott location. The Courtyard Chicago Downtown Magnificent Mile offers newly renovated guest rooms, an indoor pool & fitness center, a Starbucks in the lobby for your morning pick-me-up, complimentary WiFi, and the lobby is home to the trendy new Copper Fox Gastropub which is top-rated on Yelp. The location is ideal for visiting the Windy City; just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place, and premium shopping along Chicago's famous Magnificent Mile. ... more   less 

Additional Information about Courtyard by Marriott Chicago Downtown/Magnificent Mile

Address: 165 E Ontario St, Chicago, IL 60611-2822 (Formerly Courtyard Chicago Downtown/Magnificent Mile)
Region: United States > Illinois > Chicago > Magnificent Mile
Price Range: ₹ 10,723 - ₹ 25,299 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Chicago Downtown/Magnificent Mile 3.5*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Orbitz, Priceline, TripOnline SA, HotelQuickly and getaroom.com so you can book your Courtyard by Marriott Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Marriott
Chicago Courtyard
Hotel Style:
#25 Family Hotel in Chicago
#41 Business Hotel in Chicago
#65 Romantic Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Chicago Downtown/Magnificent Mile staff and other travellers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from Courtyard by Marriott Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a family of four we asked for the two queen beds and the sofa bed.”
rafaelgL7098MJ, 20 Apr 2017 | Read review
“Ask for lower rooms as the elevators are a little slow.”
sandman0011, 19 Apr 2017 | Read review
“Ask for the highest floor and a renovated floor. It will get you that much further away from the city noise while you sleep.”
BetsyB946, 5 Apr 2017 | Read review
“Rooms over 10 floor have the best city views”
anakarenl2017, 14 Mar 2017 | Read review
“We asked to be near an elevator and the pool and were given the perfect spot for us. It's a big hotel with lots of options.”
Welikehotels, 7 Feb 2017 | Read review
5 of 5