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    Crowne Plaza Chicago West Loop

    733 W Madison St, Chicago, IL 60661-2401
    011 91 124 455 1263
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    25/12/2017 26/12/2017
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    Savings alert: 24% below average rate

    The price you found is 24% lower than this hotel's average rate of US$ 127/night.

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    US$ 101
    US$ 97
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    Traveller (243)
    Room & Suite (112)
    Dining (10)
    Overview
    • Excellent34%
    • Very good40%
    • Average19%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “united center” (57 reviews)
    “whole foods” (45 reviews)
    “randolph street” (11 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
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    3.5 Star Hotel
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    Rooms
    25 Dec26 Dec
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    1 room, 2 adults, 0 children
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    Reviews (1,132)
    There are newer reviews for Crowne Plaza Chicago West Loop
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    421 - 425 of 1,073 reviews

    Reviewed 25 April 2015 via mobile

    Had An amazing time at the crowne plaza in Chicago downtown. The staff was very helpful and accommodating my needs as I wanted to. They helped me set up a suprise for my girlfriend along with order what I needed as well. Clean rooms and...More

    1  Thank jsingh03
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 8 July 2015

    Dear jsingh03, It is great to hear that our team was able to create such a memorable experience for you and your girlfriend. I will definitely pass along your comments to the team. Please look for us on your next trip to Chicago so that...More

    Reviewed 23 April 2015

    Stayed here three nights on business; standard thing, just really there to sleep. As always, some good and bad, but no "ugly" to report. First the good: 1) the employees all were super-polite and positive, from the front desk to the bell desk. It was...More

    1  Thank GhostRider76
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 29 April 2015

    Dear Ghostrider 76, Thank you for your review of the Crowne Plaza. It really is great to hear that you received the top level of service that we always strive to achieve. We want you to feel at home and sounds like we accomplished that....More

    Reviewed 18 April 2015 via mobile

    The Hotel is really nice and very clean... The only problem was that we had to call room service again to make them clean our room because they forgot to do it. Besides that it is a very pleasant hotel to stay.. the hotel is...More

    4  Thank Merci04
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 24 August 2015

    Dear Merci04, Thank you for sharing your experience at Crowne Plaza Chicago Metro. We are delighted to hear that you had such a wonderful stay with us, and look forward to having you stay with us again. Regards, Cole Mansfield General Manager

    Reviewed 17 April 2015

    I stayed here 2 nights while attending a convention recently. It was okay, but nothing special. The room was modern and clean. I loved the magnifying mirror in the bathroom. The shampoo wasn't that horrible bath and body works stuff it seems every hotel has....More

    2  Thank Jen S
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 24 August 2015

    Dear Jen S, We appreciate your candid feedback from your stay at the Crowne Plaza Chicago Metro. While we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guests on what we can do...More

    Reviewed 15 April 2015

    We stayed overnight at this hotel in March 2015. We were in Chicago for a Blackhawks game. This hotel was recommended to us due to the proximity to the United Center. I honestly had a hard time finding anything else close for a decent price....More

    1  Thank Elizabeth M
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 24 August 2015

    Dear Elizabeth M, I am glad to hear that you enjoyed your stay and that our location being so close to the United Center was helpful to you. We look forward to having you back with us for many more Blackhawk games. Regards, Cole Mansfield...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 93 - US$ 278 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #90 Family Hotel in Chicago
    • #90 Business Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 398
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Expedia, Hotels.com, Hotwire, Orbitz, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Crowne Plaza Chicago West Loop reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • West Loop
    • Also Known As
    • Crowne Plaza Chicago - The Metro Hotel Chicago ,
    • Chicago Crowne Plaza ,
    • Crowne Plaza Chicago Metro
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    Traveller (243)
    Room & Suite (112)
    Dining (10)
    Hotel & Grounds (133)
    Bathroom (17)
    Business Centre & Event Rooms (4)
    Nearby
    West Loop
    Fulton Market, Randolph Market, Jackson Boulevard and
    Greek Town make up the West Loop. The neighborhood is
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    Studios, but this downtown neighborhood is also an
    up-and-coming spot for Chicago’s trendsetters. Several
    sub-neighborhoods within West Loop make this a unique
    neighborhood to visit. Dotted with factories and
    warehouses, West Loop is packed with various types of
    ...More
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Donna C
    16 August 2017|
    AnswerShow all 5 answers
    Response from Miriam L | Reviewed this property |
    I did not see better parking options close to this hotel or shuttle service options for this hotel.
    1
    Vote
    Kelemvor33
    18 July 2017|
    AnswerShow all 2 answers
    Response from slbeall | Reviewed this property |
    No, there is no hot tub/pool at this hotel.
    0
    Votes
    Elizabeth M
    30 June 2017|
    AnswerShow all 5 answers
    Response from Jessica G | Property representative |
    Union Park is a mile form the hotel. Crime is low in the West Loop neighborhood and there are lots of people on foot walking to and from restaurants and bars at all hours of the day. It is a safe area.
    1
    Vote
    Room Tips
    "Choose a room NOT on the Madison Street side -- overlooks current construction. Corner rooms are much..."
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    "Our room was a suite and had a balcony! It was fantastic having a huge view of the city!"
    Read review
    "My Room was very quiet."
    Read review
    "Great views if you get a room with a balcony."
    Read review
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