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River Hotel

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#63 of 187 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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River Hotel
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987 Reviews from our TripAdvisor Community

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There are newer reviews for River Hotel
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Showing 877: English reviews
Reviewed 4 weeks ago

We had a long journey to Chicago, very tired and wanted to chill out as we arrived in the evening. Hotel was lovely and in a good location but we were met with problems right from the start. There is currently only one lift working and there are 40 floors. No big deal if you only have to do the...

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Helpful?
Thank Talkinginwhispers
Anna H, Front Office Manager at River Hotel, responded to this review

Hello Talkinginwhispers, Thank you for taking time to provide feedback regarding your stay with us. We apologize for the issues you experienced with the elevator, cleanliness and the security of the room. We will share this information with the team to help prevent issues like this from happening again in the future. I would love the opportunity to make this...

Reviewed 22 March 2017 via mobile

Spent 4 nights here. Great location ...one side near museums and parks and the other side shopping. Great restaurant in hotel. Plenty of choices nearby too. Fridge in room. Would have been nice to have microwave too.

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Helpful?
Thank snowone
Anna H, General Manager at River Hotel, responded to this review

Hello snowone, Thank you for providing feedback about your stay with us. Our location is truly unbeatable as we are close to all major attractions in the city. We hope to have the opportunity to serve you next time you are in Chicago.

Saint Louis, Missouri
Reviewed 17 March 2017

We booked a room with River Hotel for a three day weekend over St. Patrick's Day. The accommodations were wonderful! Two queen beds at opposite ends of the long room, a kitchenette and living room/breakfast nook in between. Two full baths, high ceilings and updated furnishings/décor. The TV's were small (3 in total), but we weren't there to watch tv....

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Helpful?
1Thank HollyMM68apd1294
Anna H, Manager at River Hotel, responded to this review

We truly appreciate your recent visit and thoughtful review of Club Quarters Wacker. We are delighted to know you enjoyed everything from our prime location, great amenities and thoughtful accommodations. Our dedicated staff will certainly appreciate your kind words and recommendation. Thank you!

Dixon, Illinois
Reviewed 15 March 2017

I enjoyed the stay and would book again. Room service was good and the food excellent. Everyone was courteous and helpful. The room was clean and comfortable. the remote to the tv didn't work was my only problem.

Review collected in partnership with this hotel
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Helpful?
Thank constanceg658
Anna H, Manager at River Hotel, responded to this review

Hello constanceg658 and thank you for your kind words. It is always a pleasure to hear that our guests were well satisfied with their accommodations as well as the team. I apologize for the faulty remote and appreciate you letting us know. We look forward to welcoming you back in the future.

Oklahoma City, Oklahoma
Reviewed 14 March 2017

Would have been five stars but the mattress was a bit uncomfortable. Amazing in all other services and assistance was great. There was miscommunication about a parade route with the valet but they were timely in our car retrieval and everyone was completely friendly.

Review collected in partnership with this hotel
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Helpful?
1Thank Jsmelle1
Anna H, Manager at River Hotel, responded to this review

Thank you for your stay Jselle1. We are pleased that you liked the hotel and found the staff services and staff assistance helpful during your visit. Hope to see you again.

Woodbury, Minnesota
Reviewed 13 March 2017

This hotel has a great location on the canal/river. The front door has a big sidewalk and loading area for cars and luggage which made it convenient for us since the whole family was along. We had a suite with two beds/baths and it was perfect for our family. The room was very clean and modern, looked like a new...

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Helpful?
Thank Ken W
Anna H, Manager at River Hotel, responded to this review

Dear Ken W, Thank you for staying with us and writing a review about your experience. We are delighted you were happy with your accommodations and the many complimentary amenities. Our prime location in the heart of Chicago is ideal and we are glad you were able to enjoy the city during your visit. Please come see us again!

Albuquerque, New Mexico
Reviewed 11 March 2017

This is a great place to stay if you do not want to spend a lot of money on luxury hotels. Easy access to metro and all good restaurants. I took the metro from the Midway airport and metro stop is in walking distance. Very fast check in check out and if the room is ready, you don't need to...

Review collected in partnership with this hotel
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Thank mep00
Anna H, Manager at River Hotel, responded to this review

Thank you for choosing the River Hotel and for your detailed review. So happy you found the staff and accommodations to your liking. We appreciate the feedback as we are always looking to improve our services. Our location is ideal for taking in all that Chicago has to offer and glad you found this as well. Please come see us...

Reviewed 9 March 2017 via mobile

This hotel is beautiful, the amenities are wonderful, and the location was great to walk around everywhere, but the information about payment is confusing on the website. Lots of hidden fees and a hidden deposit fee that was not easily mentioned on the website. Valet is expensive and the price is not said until the end of your stay.

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Helpful?
1Thank Ashley M
Anna H, General Manager at River Hotel, responded to this review

Hello Ashley M, Thank you for providing feedback about your recent stay. I apologize if any fees were misleading or not explained properly during check-in. The deposit is only a hold which allows you the ability to charge items directly to your room during your stay and any remaining amount at checkout is released. The price for parking should be...

Wilmington
Reviewed 6 March 2017

The best thing about The River Hotel is the staff! They make you feel extremely welcome and that they cannot do enough to accommodate you. I was particularly impressed with Pedro on the front desk, who was cheerful and obliging, and a great ambassador for the hotel. The location is perfect, and the rooms both comfortable and private. Great value...

Review collected in partnership with this hotel
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Thank azelinaf2017
Anna H, Manager at River Hotel, responded to this review

Dear azelinaf2017, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Pedro is great and a big part of our team and I will be sure he sees your kind words. Thank you for taking...

San Luis Obispo, California
Reviewed 4 March 2017

Conveniently located hotel with lots of nice, well thought-out amenities in the room. I stayed there 3 nights in late Feb 2017 for a conference in Chicago. I had a "small Queen room" which was certainly adequate for me travelling solo. Was in conference sessions all day and into the evening, so just used room for sleeping and prep in...

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Helpful?
Thank _cmill102
Anna H, Manager at River Hotel, responded to this review

Thank you _cmill102 for choosing the River Hotel and for your detailed review. We are so happy you were pleased with your accommodations, amenities and our amazing staff at the front desk. We look forward to welcoming you back on your next visit!

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Step out of the River Hotel and into the stunning surroundings of Downtown Chicago. Shimmering skyscrapers tower over the Chicago River as Wacker Drive bends to meet the city’s most famous thoroughfare, Michigan Avenue the start of the Magnificent Mile. These sights sit just steps from the inviting accommodations of the River Hotel, a Downtown Chicago boutique hotel devoted to providing personal service and a helpful range of amenities for business and leisure travel alike. Our Michigan Avenue hotel boasts an array of thoughtful onsite amenities: instant registration and checkout, 24-hour concierge service, complimentary high-speed Internet access, a modern fitness center, chilled, purified bottled water, and three state-of-the-art meeting rooms make for a seamless business travel experience. Savor authentic Italian cuisine and fabulous deep dish pizza at the onsite restaurant, Bella Bacino’s Italian Bistro & Pizzeria. The Chicago River Hotel offers everything you need in the heart of it all. ... more   less 

Additional Information about River Hotel

Address: 75 East Wacker Drive, Chicago, IL 60601-3756
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: ₹ 7,325 - ₹ 24,115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — River Hotel 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Hotwire, Travelocity, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your River Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
River Hotel Chicago
Club Quarters Chicago
Club Quarters Hotel Chicago
Club Quarters Wacker Michigan
Hotel Style:
#38 Romantic Hotel in Chicago
#39 Luxury Hotel in Chicago
#48 Family Hotel in Chicago
#56 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from River Hotel staff and other travellers.
23 questions
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Questions? Get answers from River Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“looks like the rooms facing the river on 2nd to 6th floor have a river view.”
dans848, 13 Apr 2017 | Read review
“If you have three or more in your party I recommend the "two bedroom" suite. Lots of room to spread out and accomodate everyone.”
HollyMM68apd1294, 17 Mar 2017 | Read review
“If traveling with family, ask for the suite. It made for a memorable stay.”
KenW449, 13 Mar 2017 | Read review
“enjoyed our room and loved the bed”
oxanaolegovnab, 16 Feb 2017 | Read review
“Call ahead and ask for a river view room. ”
888stephaniem, 31 Jan 2017 | Read review
5 of 5