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Sofitel Chicago Magnificent Mile

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#18 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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3,907 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Chicago Magnificent Mile
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Showing 3,319: English reviews
Chicago
Reviewed 2 weeks ago

We have young kids, so this review is based on our experience as a family. We booked our stay through one of the main third party travel sites where the hotel isn't revealed until after booking. At first we were delighted about the Sofitel after reading reviews and we even sprung for a very expensive room upgrade to one of...

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Helpful?
4Thank bsbritton
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear bsbritton, Thank you for your review about your recent stay with us. I want to sincerely apologize for the issues you encountered during your stay. I would like to reassure you and confirm that our hotel is 100% non smoking and we do not tolerate anyone smoking in our rooms and did not allow the guests who were smoking...

Toronto, Ontario, Canada
Reviewed 2 weeks ago

The Sofitel was very well rated both here and in some news articles so, given the very reasonable price per night, my husband and I decided to book it. The location is pretty good (not on the magnificent mile but close enough). However, the the #1 problem I had was the rudeness of the front desk staff. On check in,...

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Thank Ruth F
Reviewed 2 weeks ago

Stayed at Sofitel during my first visit to Chicago. It is located in the most ideal area, within walking distance to all main attractions. The service is absolutely amazing, and staff pay great attention to detail. My room was being cleaned while I was checking in, so the front desk personal offered me complimentary drinks at the bar while I...

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Thank Polina_S_93
Sunderland, United Kingdom
Reviewed 2 weeks ago via mobile

As a person who travels a lot it takes a lot for me to write a review but on this occasion I thought it worthwhile. I booked the hotel as part of a package with BA and choose the area with no prior knowledge of Chicago. Now onto the hotel, my previous experiences of a Sofitel have always been around...

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Helpful?
Thank Surreal_Ian
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Surreal_Ian, Thank you very much for taking the time to write a review following your stay at the Sofitel Chicago Magnificent Mile. We are glad to know you enjoyed the comfort and amenities of your top floor room as well as the perfect location of our hotel, close to shopping and dining! We hope Chicago will be on your...

Monterey Park, California
Reviewed 2 weeks ago via mobile

Rooms were spacious and clean. The hotel's located away from the busy streets so less noise but was still walking distance to all the shops and restaurant. Would recommend grabbing some deep dish pizza from Pizano's across the street.

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1Thank ImTropical
New Orleans, Louisiana
Reviewed 2 weeks ago via mobile

Our family loved staying at the Sofitel Chicago Magnificent Mile. The property was in immaculate condition. Service was great and so was the view. This was a three-night family getaway and the location was terrific, allowing us easy access to plenty of places. One quibble: There was some sort of construction/refurbishment going on and that led to some noise early...

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Thank Jonathan S
Dallas, Texas
Reviewed 2 weeks ago

First time in Chicago and first time at Sofitel. Overall was very good. The hotel is excellently placed in close proximity to everything on Magnificent mile. Staff was very accomodating. We enjoyed the bathrobes and slippers. I brought the family, so needed to get two rooms. They were not able to have them together. The rooms are fairly small compared...

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Thank showlowdoc
big rapids, michigan
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Thank ubi_est_veritas
Chicago
Reviewed 2 weeks ago

We are local and chose the Romance Magnifique package. The champagne and chocolate-covered strawberries was excellent. We had room service and the food was terrific. The late check-out (4pm) was not a problem. The only con was I was charged overnight parking but only used 2 hours. I didn't complain at the time but did mention this in their check-out...

Review collected in partnership with this hotel
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Thank Dkmchgo
Troyes, France
Reviewed 2 weeks ago

I have been half a dozen times at the Chicago Sofitel and every time it is the same so pleasant experience. Friendly and welcoming staf, so confortable and high standard rooms. I used to stay at The Drake but since i went to Sofitel I adopted it. Its best situation and standard makes it the best place to stay downtown.

Review collected in partnership with this hotel
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Thank Laurent C

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: ₹ 9,209 - ₹ 28,037 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Chicago Magnificent Mile 4*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#16 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
40 questions
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Lakewood McHenry County, Illinois
Bangkok, Thailand
Middletown, Ohio
6 months ago

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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view...”
 of 5 bubbles 399sethw, 17 Jan 2017 | Read review
“If you get an email asking if you want to upgrade do it! I had a room on very top and breathtaking view! Wasn't much more!”
 of 5 bubbles lrlake, 14 Jan 2017 | Read review
“High floor offers great views”
 of 5 bubbles vegasbaby143, 13 Jan 2017 | Read review
“Ask for a room on a high up floor for a better view!”
  • View from 616! Chicago looked beautiful even though it was freezing cold!
 of 5 bubbles Petemode, 12 Jan 2017 | Read review
“I love the 12th and 14th floors.”
 of 5 bubbles traderchick, 8 Jan 2017 | Read review
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