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Sofitel Chicago Magnificent Mile

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#22 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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Sofitel Chicago Magnificent Mile
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4,000 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Chicago Magnificent Mile
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Showing 3,404: English reviews
Dubuque Iowa
Reviewed 23 June 2014

Sofitel Chicago is a sleek modern hotel close to all of the prestige shopping of North Michigan Ave. We love Sunday brunch at the Cafe des Architectes. Try to upgrade to a Junior or full suite. Very modern, Very Luxurious, with great city views. A nice grocery/bakery/deli around the corner in the same building complex.

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Helpful?
Thank dbqtravelers
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour dbqtravelers, Thank you very much for taking the time to share your kind comments on TripAdvisor regarding your stay amongst us. I was pleased to know that our property and its location met your expectations. I appreciate your tips for our valued readers and I am glad that you liked your suite along with the wonderful view. Look forward...

Paris, France
Reviewed 19 June 2014

always stay at this hotel when in Chicago for work. nice amenities, great service and food/bar. only challenge is trying to get a taxi when the weather isnt great, but the location and quality of the hotel and service more than makes up for it

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Thank zakkutner
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour zakkutner, Thank you very much for taking the time to share your nice feedback with us on TripAdvisor. I am pleased to read that you received an `excellent service'. Our team is always very proactive and do its best to provide the highest level of service, which you should expect from a Sofitel hotel. It is also wonderful to...

NJ
Reviewed 17 June 2014

I am a Marriott gold member so for obvious reasons I stick to them. When I had to book a Chicago trip few were available and the few were way $$$. Three of us all Marriott gold stayed here for three nights and really liked it. The service above and beyond. The rooms were spacious, clean and very up-to-date. I...

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Thank Goose54
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Goose54, You could not have pleased us more with your comments on TripAdvisor that your stay at Sofitel Chicago Water Tower was `excellent'. It is the utmost compliment that you highly recommend our hotel. I am so pleased that you took advantage of our ideal location and that you were very comfortable in our modern rooms. Thank you very...

Macerata, Italy
Reviewed 17 June 2014

Very good hotel both for the service and the position. My room had a wonderful panorama on Chicago skyline. Only few minutes walking from the magnificent mile and the most important locations in Chicago.

Review collected in partnership with this hotel
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Thank Simijune
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Simijune, I was very pleased by your kind comments on Trip Advisor following your experience at Sofitel Chicago Water Tower. I very much thank you for recommending us. It was a pleasure to read your impressions regarding our well designed rooms and ideal location. Your satisfaction regarding the staffs’ service is most important for us, and I will be...

Boston, MA
Reviewed 15 June 2014

This was my second visit to Chicago with my wife and our first stay at the Sofitel Chicago. We really enjoyed our stay. We had a superior room (upper floors) with king bed and it was clean, comfortable and quiet. Our room had a great view of the John Hancock Tower which also served as a great point of reference...

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Thank MATravelerBOS
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour MATravelerBOS, Thank you very much for taking the time to share your kind comments on TripAdvisor regarding your stay amongst us. It is always a real pleasure to receive such a positive feedback from our guests. Service is one of our priorities and I have taken good notes of your comments. I am very happy to read you also...

Abuja,
Reviewed 14 June 2014

The location was fantastic in downtown Chicago. The room size was well allocated and their services was amazing, from reservation, to check-in, to concierge services. I give them an A-plus. As always we enjoyed our stay here as we do at the Sofitel in Paris. Simply fabulous.

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Thank Adeyinka I
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Adeyinka I, I was very touched by your kind comments on Trip Advisor following your experience at Sofitel Chicago Water Tower last december. I very much thank you for recommending us. It was a pleasure to read your impressions regarding our property. Your satisfaction regarding the staffs’ service is most important for us, and I will be happy to...

United States
Reviewed 13 June 2014 via mobile

Decent location although a large block or so away from the Water tower. Room was on the small side compared to other downtown Chicago hotels and this hotel had a somewhat impersonal feel to it. We were looking forward to the amazing service everyone else has raved about in their trip advisor reviews but front desk, restaurant and bell service...

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Thank Eat-Sleep-Walk
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Eat-Sleep-Walk, Thank you for your very generous comments on TripAdvisor following your stay at the Sofitel Chicago Water Tower. I was glad you appreciated our wonderful location close to both Michigan Avenue shopping and Gold Coast dining. The size of our rooms is among the largest in downtown Chicago, and I sincerely regret the fact that it didn't meet...

Chicago, IL
Reviewed 13 June 2014

We came back to Sofitel Chicago after our first stay two years ago, and I must say the experience this time was much better. The gentleman who checked us in at 11pm was very courteous and polite, I think his name was Barkey, not 100% sure... He made sure we felt at home during the whole process. He offered the...

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Thank Jason C
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Jason C, I sincerely thank you for taking the time to write such a kind review and also for choosing the Sofitel Chicago Water Tower. Very pleased that you found this last experience `much better' and that you liked our french identity. This is very important to us. Berkay was more than happy to receive your nice comments and...

Bangkok, Thailand
Reviewed 13 June 2014

Exellent service and location. Great food and drinks. Welcome drink vouchers used for Champagne in the bar. Suite worked well for four people, where two used the living room sofa turned into a bed. Bathroom was in between master bedroom and living room, where both rooms had sliding rooms to close making it quite convenient. Most room plans elsewhere require...

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1Thank gumball997
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour gumball997, What an amazing review about your stay at Sofitel Chicago Water Tower, thank you very much. I am very happy to read that you spent a pleasant stay with us and that you enjoyed the layout of your suite. The service is one of our priorities and I am delighted to read that our teams have offered you...

Kuwait
Reviewed 13 June 2014

The rooms are large, staff friendly and ready to help and the restaurant's breakfast was superb and you can't beat the location, right off Michigan Ave. I'll keep on coming back to this property when staying in Chicago. Thank you for a great stay.

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Thank Smtraveler016
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Smtraveler016, Thank you very much for taking the time to write such a beautiful review of your recent stay here at Sofitel Chicago Water Tower. I am delighted to know that you enjoyed your stay with us, and that our staff contribuated to your experience. I am also pleased to see that you took advantage of our delicious breakfast...

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe des Architectes
Cafe des Architectes
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: ₹ 12,581 - ₹ 30,378 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Chicago Magnificent Mile 5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#20 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
42 questions
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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For great views ask for a room as high as possible.”
 of 5 bubbles Evie61, 24 Mar 2017 | Read review
“Ask if you can get upgraded to one of their larger rooms...it doesn't hurt to ASK!”
 of 5 bubbles 634deborahs, 14 Mar 2017 | Read review
“Any room at the Sofitel-Chicago is worthwhile. Go for a view of the city, if you wish,. You will never be disappointed with any room there.”
 of 5 bubbles 214bobby, 10 Mar 2017 | Read review
“None needed, both rooms were excellent ”
 of 5 bubbles Gael00, 10 Mar 2017 | Read review
“higher floor would yield better view”
 of 5 bubbles clarissan2013, 2 Mar 2017 | Read review
5 of 5