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Sofitel Chicago Magnificent Mile

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#22 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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Sofitel Chicago Magnificent Mile
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4,000 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Chicago Magnificent Mile
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Showing 3,404: English reviews
Sydney, Australia
Reviewed 29 July 2014

The bed was super comfortable, you could sink in and not come out for days. Ask for a room above about the 15th floor so you can have a marvelous view of Chicago's beautiful architecture. The location is also very handy to downtown and to the Chicago red line El station, and you could stroll to Michigan ave or the...

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Helpful?
1Thank Canada-Oz
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Canada-Oz, I sincerely appreciate you took the time to write those kind words about your recent stay with us at the Sofitel Chicago Water Tower. I am glad to see that you were so extremely comfortable in our world-renowned Sofitel MyBeds and nice rooms with a beautiful view. Thank you for recommending our upper floors rooms as well. I...

Waco, Texas
Reviewed 29 July 2014

We stayed at the Sofitel for a quick Chicago visit. We absolutely love all that Chicago has to offer and this hotel will definitely be one we will visit again. The hotel celebrated our 17th wedding anniversary with a room upgrade and chocolate covered strawberries. Here is a breakdown of Sofitel. Front Desk: The Front Desk personnel are very nice...

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3Thank Lovetotravelinluxury
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Lovetotravelinluxury, Thank you for your generous comments on TripAdvisor following your stay at the Sofitel Chicago Water Tower. I am so pleased that your overall guest experience was wonderful and that we fulfilled our mission to make this special occasion an unique one. I am glad that you found the front desk staff `very nice and professional'. This is...

Philadelphia, Pennsylvania
Reviewed 28 July 2014

Review collected in partnership with Accorhotels.com
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1Thank rdlownes
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Thomasville, Georgia
Reviewed 28 July 2014

The hotel provided a comfortable room with a nice view of the city, great staff that was friendly and answered all questions promptly, excellent food in a comfortable setting and a good value and the location provides easy access to most downtown sites.

Review collected in partnership with Sofitel.com
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Helpful?
Thank Don T
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Don T, Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Water Tower. I appreciate your contribution with such a positive review. I am very happy that you spent an `excellent stay' with us, and that you appreciated our rooms along with the beautiful view, as well as our delicious food....

Cardiff, United Kingdom
Reviewed 28 July 2014

I recently stayed at the Sofitel for a business trip to the Windy City and the hotel was clean and nicely decorated. I will return to Chicago in the future and stay at the Sofitel. the hotel is situated 2 minutes walk from the main shopping street and 5 minutes walk to the North side beach.

Review collected in partnership with Sofitel.com
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Helpful?
Thank Ian L
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Ian L, Thank you so much for your nice posting on TripAdvisor regarding your recent stay with us. I am genuinely touched that you found our hotel `clean and nicely decorated'. Also I was glad you appreciated our wonderful location close to both Michigan Avenue shopping and Gold Coast dining.. I really look forward to seeing you in the...

Leavenworth, Kansas, USA
Reviewed 27 July 2014

Very clean and friendly hotel in the middle of the city! Close to Michigan Avenue and other fun things to do! The housekeeping / bellhop were very courteous. Remembered our name, which is amazing! Highly recommend.

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Helpful?
1Thank Laurie W
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Laurie W, Thank you so much for taking the time to share your comments concerning your `great stay' at the Sofitel Chicago Water Tower. I so appreciate that you consider our hotel `clean and friendly'. So glad as well that you found the location ideal and that your entire stay met your expectations. This is very important to us....

Angola, New York
Reviewed 27 July 2014

I was a little apprehensive when I booked the room. I had booked it through a website that only showed you the price, not the name of the hotel, until you actually booked and paid for the reservation. Also, we had never stayed at the Sofitel before. The room was excellent. It was very large, clean and comfortable. The staff,...

Review collected in partnership with this hotel
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Helpful?
2Thank DTGENTRY
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour DTGENTRY, I so appreciate the precious time you so kindly took to share your guest experience on TripAdvisor. It is a pleasure to know that you consider your hotel experience as `one of the best your have ever had'. Your feedback for our staff at the Sofitel Chicago Water Tower is of utmost importance, and I could not be...

Leatherhead, United Kingdom
Reviewed 25 July 2014

As expected in a hotel of this rating we had a very comfortable stay. The rooms are spacious and well equipped. The beds are comfortable with super pillows and excellent linens. Excellent bathroom with great towels toiletries and bathrobes. The minibar is automated so it is not possible to remove items without charge but on request they provided a small...

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Helpful?
1Thank travguy
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour travguy, What a wonderful review you have given us! Thank you so very much for taking the time to post your comments on TripAdvisor following your stay with us earlier this month. I am thrilled that you liked the comfort of your room along with the amenities, but that you particularly enjoyed your interactions with our wonderful Ambassadors is...

Donwers Grove, IL
Reviewed 24 July 2014

I took my niece for a "night on the town" and Sofitel was the right choice. We were greeted warmly by Matthieu. I mentioned we had heard the top floors had the best view and told us if we could wait awhile, he could upgrade us. We were glad to wait and a short time later, he delivered our room...

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1Thank Kalmell
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Kalmell, Thank you very much for taking the time to write such a wonderful review of your recent stay here at Sofitel Chicago Water Tower. I am delighted to know that you enjoyed your stay with us. Thank you for your kind comments about our team, and you can rest assured we have recognized Mathieu for his outstanding service....

Horsham, Pennsylvania
Reviewed 24 July 2014

The hotel is located in downtown Chicago - there are plenty of surrounding retail shops, entertainment options and eateries. The hotel itself is upscale and the rooms are spacious, clean, comfortable and provide excellent views of Chicago and the river. The restaurant in the hotel has a nice menu with good options for a quick bite and a drink. But...

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Helpful?
Thank eldiablo50
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour eldiablo50, Thank you very much for taking the time to write such a beautiful review of your recent stay here at the Sofitel Chicago Water Tower. I am delighted to know that you enjoyed your stay with us, and that you were able to take advantage of our wonderful location so close to the Magnificent Mile and beautiful Lake...

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe des Architectes
Cafe des Architectes
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: ₹ 12,565 - ₹ 30,497 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Chicago Magnificent Mile 5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#20 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
42 questions
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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For great views ask for a room as high as possible.”
 of 5 bubbles Evie61, 24 Mar 2017 | Read review
“Ask if you can get upgraded to one of their larger rooms...it doesn't hurt to ASK!”
 of 5 bubbles 634deborahs, 14 Mar 2017 | Read review
“Any room at the Sofitel-Chicago is worthwhile. Go for a view of the city, if you wish,. You will never be disappointed with any room there.”
 of 5 bubbles 214bobby, 10 Mar 2017 | Read review
“None needed, both rooms were excellent ”
 of 5 bubbles Gael00, 10 Mar 2017 | Read review
“higher floor would yield better view”
 of 5 bubbles clarissan2013, 2 Mar 2017 | Read review
5 of 5