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Sofitel Chicago Magnificent Mile

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#22 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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Sofitel Chicago Magnificent Mile
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4,000 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Chicago Magnificent Mile
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Showing 3,404: English reviews
Carbondale, Illinois
Reviewed 2 August 2014

The Sofitel is a wonderful hotel. Rooms are nice. The customer service is top-notch. Don't forget to visit the restaurant. For Francophiles, this is the hotel for you! The touch that I remember the most fondly is the French soap which was so richly fragrant. We will stay here again.

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Helpful?
Thank Katherine P
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Katherine P, Thank you very much for choosing Sofitel Chicago Water Tower for your recent stay in Chicago. What a pleasure to read that you found the room very nice and that you particularly liked our French bathroom amenities by Lanvin. I will personally share your compliments with the team who will be very happy to learn that you...

Chicago
Reviewed 2 August 2014

Our family of four (two young children) stayed here in July. We chose this hotel based on its trip advisor rating and proximity to the magnificent mile. As frequent travelers we rely on trip advisor to help explore cities around the world. For the first time, we felt that trip advisor let us down. This is not a luxury hotel,...

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4Thank Safari100
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Safari100, Firstly thank you for taking the time to write a detailed review of your stay with us on TripAdvisor. I was pleased to hear that you were satisfied with your `warm' check in and check out experiences. On behalf of the whole team here I would like to express our sincere regret for the inconveniences you encountered during...

Louisville, Kentucky
Reviewed 1 August 2014

Perfect downtown spot to explore the Gold Coast and Michigan Avenue. Short walk to Oak Street Beach. Classy, modern hotel that is nicely away from the hustle-bustle yet close to it all. Clean rooms and classy, French vibe.

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Helpful?
Thank Jason B
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Jason B, Thank you very much for taking the time to post such a nice review on Tripadvisor. I am truly delighted to hear that you enjoyed our central and quiet location as well as the comfort of our rooms. Your compliments were also relayed to the entire team, who was very touched by your kind words. I hope...

Jacksonville, Florida
Reviewed 1 August 2014

I always love staying at the Sofitel. Service is fabulous, rooms are quiet and comfortable. As I have stayed at this Sofitel a few times in the past 7 years, I would like to suggest that there need to be some updates to the public spaces. The restaurant and Le Bar are looking a bit worn. Chair legs are beat...

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Helpful?
Thank Kim and Jim B
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Kim and Jim B, Thank you for contributing with such a detailed review and I appreciate your loyalty towards our hotel. I am very happy that you always enjoy your stay with us, and that you love our rooms and the quality of our `fabulous service'. We aim for the highest standards of excellence in order to please our...

Reviewed 31 July 2014

Stayed here 3 days for our daughter's wedding and reception at the hotel. Couldn't be more pleased with the venue, service, accommodations, food and value. Friendly and helpful staff. First class surroundings.

Review collected in partnership with this hotel
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Helpful?
1Thank MaineChas
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour MaineChas, I thank you for taking the time to review our hotel on TripAdvisor and leaving such a positive review. I am so pleased that your overall guest experience was fantastic and that we fulfilled our mission to make this special occasion an unique one. I am glad to know that you and your family enjoyed your stay, felt...

Salinas, California
Reviewed 31 July 2014

We thoroughly enjoyed our stay in Chicago at the Sofitel! We were a little worried about traveling with our 11 month old son, but they were more than accommodating. A roll-away crib was set up in the room with a brand new little teddy bear in it. To the side was a Johnson's baby bath kit with travel sizes of...

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Helpful?
Thank chelsabean
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour chelsabean, Thank you for taking the time to leave us such a nice comment on TripAdvisor about your `great stay with baby'. I am very happy to read about your positive experience. Thank you for praising the quality and comfort of our hotel. I appreciate your comments about our excellent location, close to both Michigan Avenue shopping and Gold...

Toronto, Canada
Reviewed 31 July 2014

Our room was on the top floor. It was a family vacation and we stayed for 3 nights. The location is very convenient and minutes away from Michigan Ave.. The hotel staffs were very helpful and would open the door for us and will also open the cab door most of the time. The room was specious with good lay...

Review collected in partnership with this hotel
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Helpful?
Thank Aydin_H1217
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Aydin_H1217, What a pleasure to read your posting on TripAdvisor regarding your last stay with us. And thank you for `highly recommending' us. That you consider our service to be `very helpful' is the nicest compliment possible. All the staff takes very much to heart such comments as yours. I was very touched by your kind comments regarding the...

Lausanne, Switzerland
Reviewed 30 July 2014

Pros: Great location, confortable beds, nice bar Cons: Too expensive for the service provided, slow service at restaurant, poor concierge This was the only hotel available last weekend in Chicago and since we had been in other Sofitels in Europe we though we would try it but it was a bit dissapointing. We parked in the public parking next to...

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Helpful?
4Thank viajeros14
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour viajeros14, First of all, please let me thank you for taking the time to share your comments on TripAdvisor further to your stay amongst us earlier this month. I truly appreciate your comment about our famous Sofitel MyBeds and our amazing Bar. It was a real pleasure to read that you were able to take advantage of our excellent...

Brisbane, Australia
Reviewed 30 July 2014

Rooms were a great layout, and size. Bed was so comfortable. Bathroom had a separate bath and shower. We stayed on floor 22 which gave us some good views. Location was super handy to most things to do. Check in and out was smooth and quick. All staff encountered at this hotel were friendly and would open the door etc....

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Helpful?
Thank Carly W
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour Carly W, Thank you for your posting on TripAdvisor regarding your stay at Sofitel Chicago Water Tower. I so appreciate that you chose our hotel for your stay in Chicago. Very pleased that you found that the service was `very friendly and quick'. This is very important to us. It is also great that you liked our entire accommodation...

Saint Paul, Minnesota
Reviewed 30 July 2014

Very friendly service at the front dest. Our room was very nice and clean. Good location for walking(Gold Coast, Magnificent Mile). Comfy beds. Only there for one night, but was pleased with what we saw.

Review collected in partnership with this hotel
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Thank JustJoan68
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Bonjour JustJoan68, I appreciate your comments posted on TripAdvisor regarding your recent stay with us. You were very generous with your comments, and I very much appreciate that you found the front desk staff “very friendly”. You are so correct, our location is very convenient. I am happy to see that you were so extremely comfortable in our world-renowned Sofitel...

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe des Architectes
Cafe des Architectes
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: ₹ 12,565 - ₹ 30,497 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Chicago Magnificent Mile 5*
Number of rooms: 415
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com and Orbitz so you can book your Sofitel Chicago Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#20 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
42 questions
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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For great views ask for a room as high as possible.”
 of 5 bubbles Evie61, 24 Mar 2017 | Read review
“Ask if you can get upgraded to one of their larger rooms...it doesn't hurt to ASK!”
 of 5 bubbles 634deborahs, 14 Mar 2017 | Read review
“Any room at the Sofitel-Chicago is worthwhile. Go for a view of the city, if you wish,. You will never be disappointed with any room there.”
 of 5 bubbles 214bobby, 10 Mar 2017 | Read review
“None needed, both rooms were excellent ”
 of 5 bubbles Gael00, 10 Mar 2017 | Read review
“higher floor would yield better view”
 of 5 bubbles clarissan2013, 2 Mar 2017 | Read review
5 of 5