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Sofitel Chicago Magnificent Mile

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20 East Chestnut St - Downtown, Chicago, IL 60611-2664
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Room & Suite (655)
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A note from Sofitel Chicago Magnificent Mile
Updated 12/06/20

About

#26 of 218 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Bonjour, and welcome to the stylishly renovated Sofitel Chicago Magnificent Mile. We provide guests with the opportunity to experience the best of downtown Chicago through our creatively re imagined French lens. Within our glass prism walls, you can explore our newly renovated and design-forward guest rooms, re-energized SoFit Fitness Center and sultry lobby-level lounge, Le Bar. Minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid public parking on-site
Wifi
Restaurant
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English
Hotel links
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5186Reviews79Q+A100Room tips
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Raspberrysorbet wrote a review Yesterday
Ice-cream Land63 contributions88 helpful votes
Bonjour! An apt reflection of it's trendy, arty neighbourhood in dowtown Chicago, the Sofitel wows you in design & service. Our visit to the US this time was for a cousin's wedding & the hotel placed us within easy access of sightseeing & partying. Magic Mike greeted us from day one & made sure all our needs were met with a smile. We had a spacious, modern room on the 30th floor with great views. Housekeeping delivered on service & efficiency. Drinks at the trendy bar did not disappoint too.
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Date of stay: June 2022
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded yesterday
Bonjour Raspberrysorbet, Thank you for your excellent review! We are delighted that you enjoyed your stay at Sofitel Chicago Magnificent Mile, embracing our art de vivre. Mike is known for his friendly service and welcoming smile, which truly is "magic!' We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen, Guest Experience Manager
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Becky C wrote a review 5 Jul
Costa Rica26 contributions10 helpful votes
My husband and I had a great stay at Sofitel. Great staff, great food, ambiance and location. We stayed in a suite, which is a great space. Ate at the restaurant for breakfast and also spent a night at Le Bar. Highly recommend!
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Review collected in partnership with this hotel
Date of stay: July 2022
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded yesterday
Bonjour Becky C, Thank you for your fabulous review! We are delighted that you and your husband experienced such a great stay ar Sofitel Chicago Magnificent Mile. It's great to know that you enjoyed our culinary offerings at both CDA and Le Bar, as well as the comfort of our luxurious suites! We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen, Guest Experience Manager
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Abdul Nasser wrote a review 5 Jul
Aleppo, Syria7 contributions
I spent a week at the Sofitel Chicago Magnificent Mile in january, I came to America for work reasons, the hotel is very central, ( magnificent mile), was within walking distance of all the shops. The large room was clean and had a wonderful view and had the necessary. as my business trip was really exhausting, after a long flight, in fact I came from Syria, I had to be around Chicago in the winter all day meeting people; what i liked most is the comfortable bed that offer the best duvet of any hotel i have stayed at, the huge and white duvet was soft and thick and kept me and warm during the cold night: Never slept so good in a hotel. then I appreciated the central location of the hotel which allowed me to move easily around Chicago, the hotel is also close to the Starbuks bars where to have a coffee during breaks and restaurants where I could have dinner. I conclude by saying that I have practically had no contact with the employees, however the Sofitel Chicago Magnificent Mile is a hotel with nice details and an elegant atmosphere and really elegantly furnished: both the hotel and the rooms;
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Date of stay: January 2022
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Trip type: Travelled on business
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Dontral wrote a review 5 Jul
Atlanta, Georgia1 contribution
The Sofitel is a great place to escape to when visiting Chicago. The rooms are spacious and provide great views of the city. Dinner was so good at Le Bar we dined there both nights during our stay and Sharon (Concierge) ensured that my wife and I enjoyed our visit!
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Review collected in partnership with this hotel
Date of stay: July 2022
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 2 days ago
Thank you for your excellent review! We are delighted that you and your wife enjoyed your stay at Sofitel Chicago Magnificent Mile. We happen to agree that our views are spectacular, and Le Bar is très chic. We are so glad you had a chance to experience Sharon's amazing service as well! Merci, Morgan Cohen Guest Experience Manager
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Experienced_Guests wrote a review 5 Jul
Atlanta, Georgia1 contribution
Having worked in the hospitality industry for over 20 years, I am very critical of hotels who claim to offer above par service and accommodations. Well, I’m pleased to report that the Sofitel Chicago Mag Mile delivered a top notch experience and even more! Each hotel associate we came in contact with made eye contact, smiled, and warmly greeted us (this is key). The skilled concierge, Sharon, made reservations prior to our arrival and suggested perfect activities and eateries during our stay. The front desk associate, Ems, provided a pleasurable check in experience with her genuine welcome. We dined in Lè Bar (hotel’s bar) 2 nights and were greeted by the hostess with a “welcome back” on our second night. Not only do I know hospitality, but I also know exquisite culinary skills when encountered and the lamb meatballs, truffle fries, crispy Brussels sprouts, and Le Burger were SUPERB! The housekeeping setup was immaculate as I could not find one thing out of sorts in our suite (I’m sure I now sound like an inspector wondering their MPOR. Haha!) Overall, I would highly recommend one to lodge here if seeking luxury accommodations within walking distance of beautiful sights and highly acclaimed restaurants.
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Review collected in partnership with this hotel
Date of stay: July 2022
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded yesterday
Bonjour Experienced_Guests, Thank you for your amazing review! We are delighted you had the opportunity to experience our top notch service and cuisine during your stay at Sofitel Chicago Magnificent Mile. We happen to agree that our restaurant is amazing and Le Burger is one of the best in the city. We are so glad to hear of your friendly and warm interactions with both Sharon and Emm, who are true assets to our team. We look forward to welcoming you home the next time your travels bring you to Chicago. Merci, Morgan Cohen Guest Experience Manager
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1Brit wrote a review 4 Jul
Boothbay Harbor, Maine41 contributions14 helpful votes
This hotel has a great location, nice workout room, great business centers. Staff is pleasant, breakfast expensive but tasty (very good croissants). The room was clean, and the bed was comfortable. I requested a fridge in the room and it was brought up efficiently. The only downside was that the rooms were pretty small. Also, the doors to the bathroom were a double door that left space at the bottom and middle when they were closed. Fine for a single person, but possibly uncomfortable for two people who really need/want privacy in the bathroom. I stayed here because I got a really good price. If I had to pay the regular rate, I would have been annoyed at the small room size.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 2 days ago
Bonjour 1Brit, Thank you for your wonderful review! We are delighted that you enjoyed your stay at Sofitel Chicago Magnificent Mile. I do apologize the room lay-out was not up to your standards. We have a variety of suites available and will be more than happy to provide a room tour for you upon your next stay to maximize your comfort. Merci! Morgan Cohen, Guest Experience Manager
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CBoTexas2022 wrote a review Jun 2022
1 contribution
We booked 8 rooms at the hotel. All our guests were extremely happy with the hotel on all marks: cleanliness, hospitality, location and overall comfort. My personal experience was the same. Everything was extremely clean and the bed was one of the most comfortable I've had in a long time at a hotel. We will definitely use the Sofitel again!
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
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Location
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Trip type: Travelled on business
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 6 days ago
Bonjour CBoTexas2022, Thank you for your amazing review! We are delighted that you and your guests enjoyed your stay at Sofitel Chicago Magnificent Mile. We are glad you experienced the comfort of our luxurious beds. We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen, Guest Experience Manager
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Peter A wrote a review Jun 2022
New York City, New York189 contributions116 helpful votes
Location is very good, 3 blocks from Giordanos and Michigan Avenue. Hotel is a little dated but clean, staff are super friendly. Room is comfortable and bathroom large. Restaurant food is very good, as with room service. nice place because its steps from a lot of shops but secluded and quiet.
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Date of stay: June 2022
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Trip type: Travelled on business
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 6 days ago
Bonjour Peter A, Thank you for your wonderful review! We are delighted that you enjoyed your stay at Sofitel Chicago Magnificent Mile. We happen to agree that CDA, ae Bar, and In Room Dining are all delicious. We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen, Guest Experience Manager
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Travlbug30 wrote a review Jun 2022
Winnipeg, Canada3 contributions
Beautiful hotel and all of the staff are so friendly and accommodating! They were very helpful with local recommendations and for example, help with navigating the trains. Nothing was a problem for them. The rooms are clean and the bed was so comfortable. We will definitely stay here the next time we visit Chicago. We will also be looking at Sofitels as we visit other cities now too.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 6 days ago
Bonjour Travlbug30, Thank you for your excellent review! We are delighted that you enjoyed your stay at Sofitel Chicago Magnificent Mile. We happen to agree that our staff are the friendliest in the city! We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen, Guest Experience Manager
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Stephen R wrote a review Jun 2022
Los Angeles, California4 contributions5 helpful votes
My husband and I use several search terms on Trip advisor when selecting a hotel, among them are A/C, air con, noise, noisy...and the Sofitel aced all of those. But we also search "comfortable" bed. The Sofitel uses firm mattresses, with very plush down pillow tops for their beds. This will work wonderfully for most people, but not for me because I am very allergic to feathers. When we arrived in our (absolutely gorgeous) suite, we looked at the bed and saw feather pillows and the feather pillow topper. So we called housekeeping and asked them to put on hypoallergenic bedding. Housekeeping stacked several regular mattress pads on top of the firm mattress--but it still wasn't comfortable. I asked for the manager. Vanessa came up to the room shortly after and I asked her if they had a foam egg crate to put on the bed. She said they did not. I asked if the hotel would go buy one for us. She was open to the idea but thought the stores might be closed for the day. After she left, my husband and I headed off for a concert. When we returned to the room, there was a note from Vanessa: she had found a store open to buy foam padding and the bed was already made up. We stayed for the next 6 nights on an extremely comfortable bed, in a beautiful suite, in a wonderful and wonderfully quiet part of Chicago. We'll be back! And if you are allergic to feathers, be sure and request the foam padding for your bed. Thank you Vanessa!
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Date of stay: June 2022
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Response from Morgan Cohen, Other at Sofitel Chicago Magnificent Mile
Responded 1 week ago
Bonjour stephenrT5594YA, Thank you for your amazing review! I am not surprised to hear that Vanessa came to the rescue, making your bed extra comfortable for your stay. We are delighted that you got to experience our luxurious suite, and outstanding service from our amazing team. We look forward to welcoming you home the next time your travels bring you to Chicago. Merci, Morgan Cohen, Guest Experience Manager
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PRICE RANGE
$293 - $435 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel chicago water tower hotel chicago, sofitel chicago water hotel, sofitel water tower hotel chicago, chicago sofitel
FORMERLY KNOWN AS
Sofitel Chicago Water Tower
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
415
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Frequently Asked Questions about Sofitel Chicago Magnificent Mile
Which popular attractions are close to Sofitel Chicago Magnificent Mile?
Nearby attractions include The Magnificent Mile (0.5 km), Lookingglass Theatre Company (0.3 km), and Richard H. Driehaus Museum (0.5 km).
What are some of the property amenities at Sofitel Chicago Magnificent Mile?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Chicago Magnificent Mile?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Chicago Magnificent Mile?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Sofitel Chicago Magnificent Mile?
Yes, paid public parking nearby, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Sofitel Chicago Magnificent Mile?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Francesca's on Chestnut, and Pierrot Gourmet.
Are there opportunities to exercise at Sofitel Chicago Magnificent Mile?
Yes, guests have access to a fitness centre during their stay.
Does Sofitel Chicago Magnificent Mile have airport transportation?
Yes, Sofitel Chicago Magnificent Mile offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Chicago Magnificent Mile?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Chicago Magnificent Mile?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sofitel Chicago Magnificent Mile offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.