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About
#97 of 217 hotels in Chicago
Location
Cleanliness
Service
Value
Canopy by Hilton Chicago Central Loop is a unique boutique hotel located in a historic building in the heart of Chicago financial district and across the street from Willis Tower, home of Chicago Skydeck. Enjoy Hilton Honors Benefits at our Canopy by Hilton Chicago Central Loop. Home to Depot 226, our unique Bistro offers a retro style space that is comfortable and inviting to enjoy breakfast, lunch and dinner. After you check in, you will experience our elegant guest rooms with Smart TVs to stream your favorite shows, WiFi, Nespresso Machines and Glass bottles you can refill all day at our water stations which are conveniently located on each floor, think sustainability and convenience. And when ready head to the fitness center to use any of our other gym equipment. Or if you prefer the fresh air, use one of our complimentary Canopy bikes to tour the neighborhood. Our Chicago Boutique hotel also offers meeting space when you need to gather.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Baggage storage
Wifi
Restaurant
Breakfast available
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Private bathrooms
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Quaint
Business
Location
100Great for walkers
Grade: 100 out of 100
183Restaurantswithin 0.5 km
27Attractionswithin 0.5 km
Contact
226 West Jackson Blvd, Chicago, IL 60606
Getting there
QuincyChicago L2 min
LaSalle/Van BurenChicago L4 min
78Reviews2Q+A12Room tips
Reviews
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Jen H wrote a review Jan 2023
The Canopy in the Chicago Central Loop is fantastic for many reasons! I booked my large group there for 2 nights and everyone was thrilled with the service, rooms and the hospitality displayed by the staff. They checked in on us regularly to ensure we were satisfied. The hotel is beautiful and in a great location and has great food options right on-site. Our entire company has decided to partner with the Canopy for all our needs. Since our corporate offices are only a couple blocks away, it is the perfect fit for us! I highly recommend the Canopy and their staff for a great Chicago experience!
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex K, Public Relations Manager at Canopy by Hilton Chicago Central Loop
Responded 1 week ago
Thank you so much for your kind words and for choosing The Canopy in the Chicago Central Loop for your group booking! We are delighted to hear that everyone was thrilled with the service, rooms, and hospitality that our staff provided. We take great pride in ensuring that our guests are satisfied, and we are glad that you noticed. The Canopy is a beautiful and convenient location for any visit to Chicago. We are glad that you enjoyed the food options on-site and that your entire company has decided to partner with us for all your needs. We are honored to have you as a partner and look forward to continuing to serve you as you come to the Chicago Central Loop. Once again, thank you for your kind words and for choosing The Canopy in the Chicago Central Loop for your group booking. We hope you will come back soon and experience all the amenities that The Canopy has to offer.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Had a wonderful stay at the brand-new Canopy by Hilton Chicago Central Loop last night which just opened 3 weeks ago. The rooms are very stylish with high ceilings and luxurious bath. The hotel is very clean and love the bath amenities. Friendly check in and fitness center looked nice too. We ordered takeout from the lobby Bistro, Depot 226 which was also good and friendly. Definitely a great central location in the Loop next to the Willis Tower and easily walkable to Union Station and other transportation options. Thanks for a great stay! - Mark
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Date of stay: December 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Neil DeGuia, General Manager at Canopy by Hilton Chicago Central Loop
Responded 9 Feb 2022
Hello markmN2631UW, Thank you for taking the time to review our hotel. We appreciate the "5" STAR rating. I look forward to sharing your feedback with our staff. If there is anything we can help you with in the future, please do not hesitate to contact me directly. Sincerely, Neil DeGuia General Manager neil.deguia@hilton.com 312-989-3961
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here this weekend and we were very pleased with Canopy. We took the train from Milwaukee and it was only a 5 min walk from train station which was nice and convenient. Tasteful decor. Like to mention 2 things: first, bakery didn't seem fresh either day we were there and quite pricey so expected better. Next, workers in restaurant area, please smile as both days I felt like we were a bothersome.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex K, Public Relations Manager at Canopy by Hilton Chicago Central Loop
Responded 19 Dec 2022
Thank you for the lovely rating, Vicki! We're happy you had a pleasant stay with us and appreciated our ideal location and tasteful decor. It's unfortunate you had such challenges with our breakfast options and members of our staff. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our management team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patti B wrote a review Dec 2022
We had a room block which housed employees from out of town who came in for a meeting at our office. The hotel is great, super convenient and the service levels are top notch! My group raved about how much they enjoyed their stay. A special shout out to Mona Aldeir who worked with me on our rooming list and the plethora of changes I threw her way leading up to and even during the stay. We will definitely be back and I highly recommend this hotel for both business and pleasure!
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Date of stay: December 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex K, Public Relations Manager at Canopy by Hilton Chicago Central Loop
Responded 16 Dec 2022
Thank you for taking the time to leave this wonderful review, C8249OQpattib! We're thrilled to know you enjoyed your stay at Canopy by Hilton Chicago Central Loop so much! We strive for excellence so we're pleased to hear you appreciated not only our convenient location and Mona and our friendly staff, but also our lovely accommodations! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel. Location near Willis Tower, very clean room, comfortable bed and large shower. Staff was very friendly and assisted with a reservation adjustment. Only minor issue is parking is one block from the hotel. Will definitely stay at this hotel again the next time I’m in downtown Chicago.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex K, Public Relations Manager at Canopy by Hilton Chicago Central Loop
Responded 15 Dec 2022
Thank you for the great review, Todd! We're happy you had a pleasant experience with us! It's lovely you enjoyed our ideal location, comfortable beds, spacious accommodations and friendly staff so much. That's what we like to see! However, we regret that our parking policy didn't meet your expectations. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward. We look forward to hosting you again soon for an even better experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really enjoyed our stay at the Canopy! Our room was immaculate and if you have the means, I would absolutely recommend booking the city view suite. Great view and a ton of space! All of the staff were so extremely kind and helpful! We also loved being able to go down to the lobby bar and grab some delicious drinks before the Blackhawks game. The drinks had great presentation with wonderful garnishes. Lastly, we grabbed some breakfast at the hotel before we left. The apple strudel was phenomenal and we loved our breakfast sandwiches. This is now our favorite hotel to stay at in Chicago and we will be returning!
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Review collected in partnership with Canopy by Hilton
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex K, Public Relations Manager at Canopy by Hilton Chicago Central Loop
Responded 12 Dec 2022
Thanks for the great review, JillianxJ! It's wonderful you enjoyed your stay at Canopy by Hilton Chicago Central Loop so much! We strive for excellence so we're thrilled you appreciated not only our clean accomodations and beautiful views, but also our kind staff and delicious cuisine! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall I would recommend this hotel. However that being said, it is a little overpriced and there has been more wear and tear on the rooms than I would like to see in a hotel that’s effectively new. I liked the Art Deco theme and was upgraded to a suite; overall the floor plan was nice, room was warm- and had high ceilings but lacked the grandeur of a higher tier suite. The elite benefits were good .
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex K, Public Relations Manager at Canopy by Hilton Chicago Central Loop
Responded 10 Dec 2022
Thank you for taking the time to share your 4/5 review with us, Soroosh. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would like to give this hotel 5 stars: the bed was comfy, the decor was beautiful, food was delicious, location was excellent! However, my husband and I stayed in room 1409. It was after midnight when we noticed the bathroom light switching on and off. I called the front desk and the lady said that it was on a motion sensor, maybe it was a curling iron, etc plugged in and activating it. I told her that nothing was plugged in, turned on, nor was there any motion in the bathroom. She said that their electrical engineer doesn’t come until 7am, and she offered us a different room. Being that it was so late and we were dead tired from traveling, we elected to stay in the room, even though we were a bit freaked out! We switched all the lights off and shut the heavy bathroom door and then went back to bed. Soon after, we heard the light switching itself on and off again!! As I said, we were tired and chose to ignore it and fell asleep. A few hours later, I awoke and had to use the bathroom. As soon as I rose from the bed, the lamp right next to my husband switched on. I thought, “Hmm. Motion-sensored? Cool, ‘cuz I have to potty!” I did my business and went back to bed, not before switching off all the lights again. A while later, I was restless and could not fall into a deep sleep. I waved my arm as i repositioned myself in bed. At that exact moment, I heard the bedside lamp flip on again! I turned the switch back off and tried to fall back asleep. I thought having a motion sensor in the bedroom was becoming irksome! Why would they do that? The rest of the night was pretty restless, and I kept hearing the bathroom light switch on and off the entire night. Next morning, we got up and looked at the bedside lamp. It had no motion sensor! And even though I had turned the switch to off, it was flipped “on” again! Same with the bathroom- the switch was flipped to “on”! Thank goodness we were only staying the one night!! Sharing a room with a ghost is totally not my thing! We read a review about the hotel and another guest had claimed it was haunted! I had never experienced anything like that before!!…
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Date of stay: November 2022Trip type: Travelled as a couple
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex K, Public Relations Manager at Canopy by Hilton Chicago Central Loop
Responded 1 week ago
We are sorry to hear about your experience in room 1409. We understand how unsettling it must have been to have the lights turn on and off throughout the night. We take all guest feedback seriously, and we would like to look into this further. Please contact us at your earliest convenience so that we can investigate the issue and ensure that it is not happening to any other guests. We are glad that you chose to stay in our hotel, and we want to make sure that your stay is comfortable and enjoyable. We take pride in making sure that our guests have a positive experience, and we apologize for any disruption that may have occurred. We hope that you will consider staying with us again in the future. If you have any questions or concerns, please do not hesitate to reach out. We look forward to hearing from you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My boyfriend and I visited over Thanksgiving to celebrate my birthday. I must say that our experience at this hotel was superb. A special thank you to Neil for his generosity and hospitality and Antonio on the front desk for excellent service with a smile. Rarely do you find all staff be competent and pleasant these days. We can’t wait to return!!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Alex K, Public Relations Manager at Canopy by Hilton Chicago Central Loop
Responded 30 Nov 2022
Thanks for sharing this lovely review, HollyMStevenson! We're thrilled to hear you enjoyed your stay at Canopy by Hilton Chicago Central Loop. It's our pleasure to accommodate you and we appreciate your praise. Neil and Antonio are excellent members of our team. They always goes above and beyond for our guests. You can see why we love having them here so much! We're looking forward to sharing another amazing experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At check-in, Kassie and Jeanette, the front desk staff, immediately left a positive impression on me. I much appreciate Kassie and Jeanette's patience in assisting me with upgrading and changing my room to better suit my requirements. They also gave me a detailed rundown of the hotel and the Hilton Honor perks available here, which made it easier for me to get quite familiar with the whole place over the course of the next few days. Their service confirmed my choice to join the Hilton Honor Family, and being at Canopy feels like coming home. I can only draw the conclusion that Canopy offers better housekeeping than other hotels. I called the front desk at one in the morning to ask for an extra quilt. When I stay at other hotels, they often let me know that there isn't enough staff on hand to cover nighttime shifts and ask me to acquire it from the front desk. However, the time it took your cleaning staff to get it to my room was quite short.…
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Review collected in partnership with Canopy by Hilton
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex K, Public Relations Manager at Canopy by Hilton Chicago Central Loop
Responded 29 Nov 2022
Thanks for the great review, gilbertzhang! We're delighted to hear that you had such an outstanding experience with our team at Canopy by Hilton Chicago Central Loop! It's wonderful that Kassie and Jeanette provided you with such great service - that's what we like to hear! We'd love to host you again soon for another incredible experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$160 - $298 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
215
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Frequently Asked Questions about Canopy by Hilton Chicago Central Loop
Which popular attractions are close to Canopy by Hilton Chicago Central Loop?
Nearby attractions include Skydeck Chicago - Willis Tower (0.09 km), The Magic Penthouse (0.3 km), and Chicago Riverwalk (0.3 km).
What are some of the property amenities at Canopy by Hilton Chicago Central Loop?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Canopy by Hilton Chicago Central Loop?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Canopy by Hilton Chicago Central Loop?
Conveniently located restaurants include Giordano's, Native Foods, and Elephant & Castle.
Are there opportunities to exercise at Canopy by Hilton Chicago Central Loop?
Yes, guests have access to a fitness centre during their stay.
Is Canopy by Hilton Chicago Central Loop located near the city centre?
Yes, it is 0.8 km away from the centre of Chicago.
Are pets allowed at Canopy by Hilton Chicago Central Loop?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Canopy by Hilton Chicago Central Loop offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Canopy by Hilton Chicago Central Loop?
Many travellers enjoy visiting Garfield Park Conservatory (6.9 km), The Rookery Building (0.3 km), and Macy's on State Street (0.9 km).
Is Canopy by Hilton Chicago Central Loop accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.