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W Chicago - Lakeshore

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Traveller (867)
Room & Suite (564)
Dining (78)
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Overview
  • Excellent49%
  • Very good27%
  • Average13%
  • Poor6%
  • Terrible5%
Travellers talk about
“navy pier”(326 reviews)
“bliss spa”(33 reviews)
“w insider”(18 reviews)
AMENITIES
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from W Chicago - Lakeshore
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from W Chicago - Lakeshore
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (1,770)
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805
453
231
111
90
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All reviewsnavy pierbliss spaw insiderlake viewbliss productstrendy hotellobby bargirls weekendmichigan avefew blocksvalet parkingmag milethe magnificent milemillennium parkconciergehipstarwood
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981 - 985 of 1,690 reviews
Reviewed 22 February 2016 via mobile

Been here multiple times and always consistent service. The prices are not consistent though. I have paid top dollar and then the next trip got a value price. Seems the rates fluctuate much more then a lot of other Chicago hotels. The rooms with the...More

Thank Erica N
Response from Sonia V, Manager at W Chicago - LakeshoreResponded 24 February 2016

Hello btyqn. Thank you for taking the time to share your feedback. Rates do fluctuate overall which are based on occupancy and availability. Remember to check out our exclusive offers on our W Chicago Lakeshore site as we have packages that include parking, Starbucks or...More

Reviewed 22 February 2016

I wanted to like this hotel, and while I enjoyed parts of my stay, I struggled to connect to the hotel and left feeling underwhelmed by the experience. First, the location on the shores of Lake Michigan offers striking views of the water - especially...More

Thank alphabetsoup2010
Response from Sonia V, Manager at W Chicago - LakeshoreResponded 23 February 2016

alphabetsoup2010. Thank you for your feedback. I am thrilled that you love our views and location however extremely disappointed to learn of your service experience. I can assure you this is not the norm and welcome an opportunity to connect with you, please accept my...More

Reviewed 21 February 2016 via mobile

This place was terrible. From check in to check out 98percent of the staff was horrible. Had one nice competent bartender Brodie and one helpful doorman. The rest of the staff should feel embarrassed and ashamed. I had two rooms for 3 days and 3nights....More

4  Thank Josh T
Response from Sonia V, Manager at W Chicago - LakeshoreResponded 23 February 2016

Hello Josh T. I am extremely disappointed to learn of your experience. I can assure you this is not the norm and welcome an opportunity to connect with you, please accept my most sincere apologies. Please contact me direct at your earliest convenience as I...More

Reviewed 18 February 2016

My room had a fantastic view over the lake. The hotel has very helpful and friendly staff. The room was very comfortable as well as the bed and the bathroom. The bar also has a wonderful view of the lake.

Thank Ankan44
Response from Sonia V, Manager at W Chicago - LakeshoreResponded 23 February 2016

Hello ankan44. Thank you for sharing your feedback on your recent experience at W Chicago Lakeshore. We are thrilled you enjoyed the spectacular views and friendly service! Thanks again we look forward to having you back soon. Warm regards, Sonia Villagomez

Reviewed 17 February 2016

I work for a Starwood property myself, so I know what to expect. When a property exceeds those expectations I can't help but give recognition. We arrived for a weekend in the city and were greeted instantly at the door. Then welcomed by Hannah at...More

1  Thank Crystaldoug
Response from Sonia V, Manager at W Chicago - LakeshoreResponded 23 February 2016

Hello Crystaldoug. Thank you for taking the time to share your feedback. I am thrilled you found our service to be Awesome and our staff were top of the line! Thank you for mentioning Hannah and Armend we will are very lucky to have them...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$ 190 - US$ 615 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Chicago
#26 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#62 Luxury Hotel in Chicago
#83 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 190 - US$ 615 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Chicago
#26 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#62 Luxury Hotel in Chicago
#83 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (867)
Room & Suite (564)
Dining (78)
Pool & Beach (27)
Amenities (112)
Business Centre & Event Rooms (9)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
Ask a question
fn_trvlr
21 February 2018|
AnswerShow all 4 answers
Response from Sonia V | Property representative |
Hello. Our Extreme Wow Suite does have a double sided fireplace but all other guest rooms do not. We'll see you soon! Cheers, Sonia
0
Votes
fn_trvlr
21 February 2018|
AnswerShow all 8 answers
Response from Sonia V | Property representative |
Hello fn_trvlr. We look forward to welcoming you to W Chicago Lakeshore. We are located in a prime area of downtown Chicago, minutes from Navy Pier, Michigan Avenue and close proximity to many nightlife options near River... More
1
Vote
Aldry A M
30 January 2018|
AnswerShow all 7 answers
Response from David M | Reviewed this property |
Yes!
0
Votes
Room Tips
"No matter where you stay in the hotel, you will love it!"
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"The best view is high and facing the Lake."
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"Definitely get lake view rooms"
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"Ask which rooms are larger; corner, etc."
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