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W Chicago Lakeshore

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W Chicago Lakeshore
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1,289 Reviews from our TripAdvisor Community

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Showing 1,228: English reviews
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Reviewed yesterday NEWvia mobile

Great stay but even better was the service. In town for work and decided to have dinner at the bar and the service was impeccable. Gabby and Brody went out of their way to make things great!!! They recommend some great food and drink options. Definitely recommend for your next stay!

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Helpful?
Thank Chris R
Bowie, Maryland
HOTEL’S FAVOURITE REVIEW
Reviewed 6 February 2017 via mobile

It will NOT be my last time staying at the W. My trip was to visit family and to experience Restaurant Week. The service from the time I walked into the W until the time I left was stupendous! As a SPG member, I appreciated that they took into account my requests from my profile: high floor, near the elevator....

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Helpful?
1Thank dlafoot1
About Hotel's Favourite Review
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello dlafoot1. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshore. We are thrilled you had a wonderful stay with us and look forward to having you return soon. Thanks again please visit anytime! Cheers, Sonia Villagomez W Expereince Manager

Sugar Land, Texas
Reviewed yesterday NEWvia mobile

Great location and vibrant atmosphere. This would be a 5 but I had a couple of negative experiences. We had 2 rooms and none had a coffee maker, I would like to make coffee without having to pay $3.50 for the coffee and $6 delivery fee. Also we had housekeeping service our room and not leave any towels, had to...

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Helpful?
Thank Sidharth S
New York
Reviewed 3 days ago NEWvia mobile

What an amazing team. Came here from NY on a business trip and their professional yet warming demeanor made this place "red" hot and 100x better than a local and very popular piano bar up the street which shall remain nameless. ;)

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Helpful?
Thank panacea30
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello panacea30. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshosre. We are thrilled you had a great stay and had the opportunity to meet Armani, Brody & Kerry...we aim for the highest level of service thank you for choosing us! We sincerely value your loyalty and look forward to welcoming you back...

Toronto, Canada
Reviewed 3 days ago NEWvia mobile

We're here for 3 nights on a Porter Escapes deal. Nice place - clean, quiet, well-stocked rooms. Lots of metal & glass - shiny! Eurotechno music thumping away in elevators. Dark neon hallways. Austere, open lobby & restaurant. Right along Lakeshore; just north of Navy Pier. Short walk to Magnificent Mile. Near city bus routes. I'd return!

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Helpful?
Thank MarshallMaue
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello MarshallMaue. Thank you for sharing your feedback on your recent escape with us at W Chicago Lakeshore! We take compliments seriously and although it sounds as though you had a great stay, I would love to know how we take your next stay from Great to Excellent! Thank you again we look forward to welcoming you back soon. Please...

Charlotte, North Carolina
Reviewed 4 days ago NEW

The room was great overlooked the lake and wad decorated very nicely.The bed was very conformable. Service was very good and the location was perfect for our visit. We would stay there on our next visit to Chicago.

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Helpful?
Thank mfmarks07
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello mfmarks07. Thank you for this excellent feedback on your recent stay with us at W Chicago Lakeshore. We are thrilled you liked our design and our location was perfect for all of your plans! We look forward to welcoming you back every time your travels bring you to Chicago. Please, visit anytime! Cheers, Sonia Villagomez W Experience Manger

Reviewed 4 days ago NEW

Just stayed for 2 days, had a great experience. Shout out to Barbara Agyeman for making this stay memorable with the suite upgrade (platinum) and the birthday welcome package. overall the staff were very friendly and helpful. Thanks Guys

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Helpful?
Thank Zvi S
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Zvi S. Thank you kindly for sharing this excellent feedback on your recent stay with us at W Chicago Lakeshore. We are thrilled you had a great service with our team as we aim for the highest level in service. Thank you for mentioning Barbara our W Insider, we are very lucky to have her on our team! We...

Florida
Reviewed 5 days ago NEW

Very comfortable and well appointed hotel. Great location on the lake very close to Navy Pier. Great Lake views for many rooms. Expensive but probably comparable to other hotels in the city. Every once in awhile I will get a good rate but generally not. Within walking distance of several great breakfast restaurants so I advise not eating in the...

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Helpful?
Thank FloridaRetiredProf
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello FloridaRetiredProf. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshore. We sincerely value your loyalty and your feedback helps us improve. I am very sorry about your issues with housekeeping and glad our team addressed and corrected your concerns. Thank you again for choosing us. We look forward to having you return...

Boynton Beach, Florida
Reviewed 5 days ago NEWvia mobile

It was our first time to Chicago as well as to a W. overall it was a nice stay. Sonia V. (Guest Relations) knew this and even sent a gift of truffles and Smart Water to our room. Nice touch! We had several issues with the first room but they were resolved by the hotel right away and they moved...

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Helpful?
Thank RakkmUp
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello RakkmUp. Thank you kindly for sharing your feedback on your recent stay with us at W Chicago Lakeshore. I sincerely apologize for the interruptions during your stay and although I am glad we were able to address and correct some of your concerns while you were here, I wish I could have apologized to you directly when we met...

New York City, New York
Reviewed 1 week ago via mobile

The hotel is a bit dated, but the room is a fair size and if you get a view of the water it's pretty awesome. I didn't interact too much with the staff, but they always seemed attentive and courteous. I was dissatisfied that there was no free wi-fi in the room. I find it kinda ridiculous in this day...

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Helpful?
Thank nonrevver
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello nonrevver. I am disappointed to learn of your recent stay with us. I welcome an opportunity to connect with you at sonia.villagomez@whotels.com, please accept our most sincere apologies. Thank you again, your feedback helps us improve what we do each day. Warm regards, Sonia Villagomez W Experience Manager

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
W Chicago Lakeshore
W Chicago Lakeshore
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The W Chicago Lakeshore is the closest hotel to Navy Pier with stunning views of Lake Michigan and Ohio Street beach. The property is just 3 blocks from the Magnificent Mile with world class shopping and restaurants. We offer a fabulous Social Italian dining option on property with Current Restaurant and the Living Room Lounge. Perfect for both business and leisure travelers, the W Lakeshore offers flexible meeting space with incredible views that is perfect for a corporate meeting or a lavish wedding. Please contact us today and ask for our Sales and Catering Department to get you a rate to host your next event! ... more   less 

Additional Information about W Chicago Lakeshore

Address: 644 N Lake Shore Dr, Chicago, IL 60611
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: ₹ 11,389 - ₹ 32,007 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W Chicago Lakeshore 4.5*
Number of rooms: 520
Reservation Options:
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Also Known As:
w Chicago Lakeshore Hotel Chicago
w Hotels Chicago
Hotel Style:
#3 On the Beach Hotel in Chicago
#25 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#57 Luxury Hotel in Chicago
#78 Family Hotel in Chicago
#83 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from W Chicago Lakeshore staff and other travellers.
30 questions
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Houston, Texas

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Questions? Get answers from W Chicago Lakeshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor less noise from the highways.”
 of 5 bubbles 9la72ldeen, 16 Mar 2017 | Read review
“in winter time, upgrading to the lake view would be boring as all you see is white. May as well enjoy the view from the lobby in each floor”
 of 5 bubbles aweiys2015, 2 Mar 2017 | Read review
“I recommend a lake view room!”
 of 5 bubbles L8650IKlindas, 27 Feb 2017 | Read review
“Lake view rooms cost more but the view is worth it.”
 of 5 bubbles Woodsguy, 17 Feb 2017 | Read review
“Higher floors would be recommended”
 of 5 bubbles jld55, 13 Feb 2017 | Read review
5 of 5