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W Chicago Lakeshore

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W Chicago Lakeshore
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1,261 Reviews from our TripAdvisor Community

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Showing 1,202: English reviews
Reviewed yesterday NEWvia mobile

We decided to have a stay-cation for our Anniversary in the Marvelous suite, and it was everything and more! Clean, modernly chic, relaxing, and not to mention the phenomenal service. Enjoyed the pool, the restaurant, and the bar (we did not have to leave the hotel, lol). Above all, The W-Insider Barbara went above and beyond to make us comfortable....

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Helpful?
Thank Jasmain T
Reviewed 3 days ago NEW

We came to W for an event at Navy Pier that our Grand daughter was involved in. I read prior reviews and was concerned about some of the negative things I had seen but our experience was very good. It's very different than the type of hotel we normally visit. All Black, White, Mirrors, and Chrome. While checking in we...

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Thank Woodsguy
Reviewed 5 days ago NEWvia mobile

Let me start by saying I have high expectations of hotels and hospitality since I have been in hotel management for 6 years. The W did not disappoint!! My girlfriend and I spent 3 nights there to celebrate Valentine's and our anniversary. When we booked my gf immediately came to trip advisor to check the reviews. We spent around 2...

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Helpful?
Thank Christina F
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Christina. Thank you for sharing this feedback on your recent stay with us at W Chicago Lakeshore. It was my pleasure to have the opportunity to connect with you and Jessica while you were departing and be able to hear your feedback firsthand, these connections are imperative as we take guest feedback very seriously as it helps us improve...

Chicago, Illinois
Reviewed 5 days ago NEW

My girlfriend and I had a wonderful time!! Our runner, Kuek was SO helpful!! Dora, the IRD, was right on time with everything!! And Emily, the TOD, made sure the entire weekend went without a hitch!! We will certainly be returning to this location!! (yes, I know I used exclamation points in every sentence)

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Helpful?
Thank ykankrum
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello ykankrum. Thank you for sharing feedback on your recent stay with us at W Chicago Lakeshore. We are thrilled you chose to escape with us and you had a wonderful time. Thank you for mentioning Kuek, Dora & Emily they are excellent talent members, we are very lucky to have them working with our guests! Thanks again we look...

Reviewed 6 days ago NEWvia mobile

Great fun place right accros lake close to major attractions central location hotel was clean and neat nice ambiance. Great music right in lobby area. Free snacks and fruits. Great service. Room was very clean and great views. Close to restaurants and nice parking garage within one block from hotel Small business center available for guests Great place feels very...

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Helpful?
Thank Elizabeth M
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Elizabeth M. Thank you for sharing a review on your recent stay at W Chicago Lakeshore. Sounds like a wonderful time to me -your feedback is sure to help others when deciding on hotels in Chicago, thank you for choosing us! We look forward to welcoming you back soon. Please visit anytime. Cheers, Sonia Villagomez W Experience Manager

Orlando, Florida
Reviewed 6 days ago NEWvia mobile

My girlfriend and I booked are still currently staying at this hotel. We originally booked for one night, but after reading reviews (I am a freak for reviews) we decided to extend our stay to three nights! I had high expectations coming in based of the amazing reviews I read. Let me tell you, every last one of my expectations...

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Helpful?
Thank Jessica L
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Jess and Christina, I am soooo happy I had the opportunity to meet you ladies this morning at W Chicago Lakeshore! A million thanks for your following us on Trip Advisor and identifying some of our frequent talent members name mentions we are lucky to have such a solid team especially Barbara, Matthew & Emily. We aim for the...

New York City, New York
Reviewed 6 days ago NEWvia mobile

One night work trip to Chicago. First time at the W Lakeshore location and have to say it was great! The staff, especially Jeremy, were super accommodating and went above and beyond to make sure I was taken care of from the moment I arrived. The room was great, lobby bar was fun and food on point.

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Helpful?
Thank mdmnyc2016
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello mdmnyc2016. Thank you for sharing your feedback on your recent escape with us at W Chicago Lakeshore. We are thrilled you had a great stay and our location was perfect for your plans in Chicago. Thanks for mentioning Jeremy - he is awesome! Looking forward to welcoming you back soon. Please visit anytime! Warm regards, Sonia Villagomez W Experience...

Auburn
Reviewed 1 week ago

Only in town for one night to meet friends, the room was very nice and staff was professional and courteous. We weren't able to utilize all of the amenities they offer. You are within minutes of several activities which is a plus. The only down side was the parking experience. I have had better experiences at Starwood properties.

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Helpful?
Thank jld55
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello jld55. Thank you for sharing your feedback on your recent stay at W Chicago Lakeshore. Although I am happy to know that we exceeded your expectations in service I would like more details regarding your experience with our Wheels department. Our team aims for the highest level in service, please contact me at sonia.villagomez@whotels.com to discuss further. Thank you...

Center
Reviewed 1 week ago

Quick stay. Very nice lobby and restaurant area. Nice rooms (some are a bit dated), nice conference facility with lake view and in alternative a very special top floor room with nearly 360 degrees window, also available for events. This is a well run hotel, well insulated from the lakeshore drive noise, with very good service and VERY GOOD restaurant...

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Helpful?
Thank Hedin
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Hedin. Thank you for this excellent feedback on your stay with us at W Chicago Lakeshore. We appreciate the recommend and look forward to welcoming you back when your travels bring you back to Chicago. Thanks again for choosing us as your home away from home while in Chicago. Warm regards, Sonia Villagomez

Reviewed 1 week ago

This was my first time at a W hotel and I was thoroughly impressed. W at Lakeshore is a fantastic hotel with a vibrant interior design, sublime views of the lake, with a warm and welcoming staff. It was an easy walk from the hotel to most areas in the downtown area I was visiting. Sonia, who is the experience...

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Helpful?
Thank Oziegbe E
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Oziegbe E. Thank you kindly for sharing your feedback on your recent escape with us at W Chicago Lakeshore. We aim for the highest level in service and so happy to read that I helped make your stay! Sincere thanks again as we take compliments very seriously. I look forward to welcoming you back every time your travels bring...

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
W Chicago Lakeshore
W Chicago Lakeshore
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The W Chicago Lakeshore is the closest hotel to Navy Pier with stunning views of Lake Michigan and Ohio Street beach. The property is just 3 blocks from the Magnificent Mile with world class shopping and restaurants. We offer a fabulous Social Italian dining option on property with Current Restaurant and the Living Room Lounge. Perfect for both business and leisure travelers, the W Lakeshore offers flexible meeting space with incredible views that is perfect for a corporate meeting or a lavish wedding. Please contact us today and ask for our Sales and Catering Department to get you a rate to host your next event! ... more   less 

Additional Information about W Chicago Lakeshore

Address: 644 N Lake Shore Dr, Chicago, IL 60611
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: ₹ 9,611 - ₹ 31,185 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W Chicago Lakeshore 4.5*
Number of rooms: 520
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Travelocity, Priceline and Jetsetter so you can book your W Chicago Lakeshore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Chicago Lakeshore Hotel Chicago
w Hotels Chicago
Hotel Style:
#3 On the Beach Hotel in Chicago
#25 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#57 Luxury Hotel in Chicago
#78 Family Hotel in Chicago
#83 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from W Chicago Lakeshore staff and other travellers.
28 questions
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Houston, Texas

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Questions? Get answers from W Chicago Lakeshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view rooms cost more but the view is worth it.”
 of 5 bubbles Woodsguy, 17 Feb 2017 | Read review
“Higher floors would be recommended”
 of 5 bubbles jld55, 13 Feb 2017 | Read review
“higher floor away from the elevators”
 of 5 bubbles patriciarP4410PB, 26 Jan 2017 | Read review
“Get a lake room view”
 of 5 bubbles Lonny02, 24 Jan 2017 | Read review
“high floor with lake view”
 of 5 bubbles Stevebush13, 24 Jan 2017 | Read review
5 of 5