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W Chicago Lakeshore

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W Chicago Lakeshore
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1,165 Reviews from our TripAdvisor Community

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Showing 1,108: English reviews
Bloomington, IN
Level Contributor
127 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed yesterday NEW via mobile

We had a 1 bedroom suite with 1 1/2 bathrooms with an incredible view of the lake and Navy Pier. But the room was supposed to have a fridge and a coffee maker. It had neither - though they did bring a fridge when we called (they were out of coffee makers but assured us we could always get complimentary... More 

Helpful?
Thank Annabelle61
North Little Rock, Arkansas
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 days ago NEW

Customer service was great from the gentleman at the front door, front desk, maintenance and cleaning staff. Any question we asked or request we made was taken care of in a timely manner with friendly attitudes. Our room had a beautiful view. The decor is modern and fun. Be aware coffee makers are not in each room. We requested one... More 

Helpful?
1 Thank Vanessa C
Milton Keynes, United Kingdom
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 days ago NEW via mobile

Staying here for a weekend break and upgraded to Spectacular room. Excellent view of the lake, rooms are modern and clean. Friendly and really helpful staff, especially the concierge who gave us directions and a uber discount code. Great location as well.

Helpful?
1 Thank Zep_Di
Milwaukee, WI
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 days ago NEW via mobile

Easy check in on Black Friday too! Very courteous staff, it was 4 long blocks from Michigan Ave and since we are older had to taxi it. Got it on Hotwire so couldn't pick the hotel. We also got a city view vs a lake view which is beautiful even in the winter. Oh well it was still great!

Helpful?
1 Thank tneumer
Decatur, IL
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 days ago NEW

First of all: the pros: Great location, only 4 blocks from Michigan Ave. and there is a fabulous breakfast place, Yolk, two blocks away. Friendly Staff The cons: When we checked in there was a list of services, rules etc on the table. I picked it up and read: No need to bring your own alcohol, we have fully staffed... More 

Helpful?
1 Thank denjan1
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello denjan1. Thank you for sharing your feedback on your recent stay with us. I apologize for this experience and hope this does not hinder your decision to return. Thanks again as we take complaints seriously. Your feedback helps us improve what we do each day. Sincerely, Sonia Villagomez More 

Melbourne
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 days ago NEW

As a frequent business traveler - I know what a W experience should be. This was not in line with the brand! A number of issues - blockage outside my room, temperature problems, room service not arriving, variable customer service, but worst of all - I had two high value items STOLEN from my room by staff - designer shoes... More 

Helpful?
4 Thank StaceyP
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello StaceyP I am extremely disappointed to learn of your recent stay with us. I welcome an opportunity to connect with you at sonia.villagomez@whotels.com, please accept our most sincere apologies. Thanks again, we take complaints seriously and value your feedback. Sincerely, Sonia Villagomez More 

Mansfield, Ohio
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

I stayed in the city view wonderful room. The room was spotlessly clean. Every employee was friendly and helpful. Be prepared to tip everyone. The elevator had no wait the entire 4 days we were there and it was during the world series. My one and only complaint is the bathroom door was a barn style and it did not... More 

Helpful?
Thank Jenas147
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello Jenas147. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshore and thanks for the recommend in advance! We'll be here when you're ready to come back. Visit anytime. All the best, Sonia Villagomez More 

Chicago, Illinois
Level Contributor
3 reviews
Reviewed 1 week ago

The W Lakeshore is always so trendy and clean! The views of the lake are breathtaking, and the guest rooms are perfect!! The bar downstairs offers a nice place to unwind, and the hotel is conveniently located near downtown Chicago.

Review collected in partnership with this hotel

Helpful?
Thank BritsH2O
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello BritsH20. Thank you for sharing your feedback on your recent stay with us! We are thrilled you enjoyed your stay with us and found our guest rooms to be perfect! We look forward to welcoming you back to W Lakeshore every time your travels bring you to Chicago. Cheers, Sonia Villagomez More 

Marion, Iowa
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Hotel had great ambiance and a very comfortable lobby. The fro t desk staff wee very friendly and accommodating. We were overjoyed with the complimentary 1:00 check out. This worked well with our travel plans. The beds are very comfortable. I enjoyed the Bliss products offered. The downfall to my stay is that I was hoping for a hot tub... More 

Helpful?
Thank nchiafos
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello nchiafos. Thank you for taking the time to share a review on our hotel. We are thrilled you had a great stay and found our staff friendly! We take compliments very seriously, thanks again! Cheers, Sonia Villagomez More 

Massachusetts
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

We were in Chicago for a wedding the last weekend in October and had a wonderful time. The staff was amazing! The rooms were big (we had 4 adults in one room) and the lobby was spacious and very comfortable with free coffee in the morning - this was important to me because I get up hours before everyone else,... More 

Helpful?
Thank lovetotravelma
Sonia V, Manager at W Chicago Lakeshore, responded to this review

Hello lovetotravelma. Thank you for sharing your feedback on your recent stay with us at W Chicago Lakeshore. We are thrilled you had an amazing stay and found your guest room comfortable. We'll be here when you're ready to come back. Visit anytime. All the best, Sonia Villagomez More 

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
W Chicago Lakeshore
W Chicago Lakeshore
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The W Chicago Lakeshore is the closest hotel to Navy Pier with stunning views of Lake Michigan and Ohio Street beach. The property is just 3 blocks from the Magnificent Mile with world class shopping and restaurants. We offer a fabulous Social Italian dining option on property with Current Restaurant and the Living Room Lounge. Perfect for both business and leisure travelers, the W Lakeshore offers flexible meeting space with incredible views that is perfect for a corporate meeting or a lavish wedding. Please contact us today and ask for our Sales and Catering Department to get you a rate to host your next event! ... more   less 

Additional Information about W Chicago Lakeshore

Address: 644 N Lake Shore Dr, Chicago, IL 60611
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: ₹ 7,773 - ₹ 42,275 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W Chicago Lakeshore 4.5*
Number of rooms: 520
Reservation Options:
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Also Known As:
w Chicago Lakeshore Hotel Chicago
w Hotels Chicago
Hotel Style:
#3 On the Beach Hotel in Chicago
#28 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#62 Luxury Hotel in Chicago
#78 Family Hotel in Chicago
#83 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from W Chicago Lakeshore staff and other travellers.
25 questions
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Houston, Texas

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Questions? Get answers from W Chicago Lakeshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a Lake View!”
 of 5 bubbles 495jeanlucb, 23 Nov 2016 | Read review
“"Don't get "City View" or you'll be looking at the building next door.”
  • Large cracks in the wall above the door
  • Missing tile i the bathroom
  • Scuffs, marks and dirt on the wall of the desk/credenza
  • A very unsettling decor
 of 5 bubbles TinaKayAlameda_CA, 12 Nov 2016 | Read review
“Request a corner room with a lake view”
 of 5 bubbles vipulm84, 16 Oct 2016 | Read review
“Obviously, the rooms with view to the lake are better, but more expensive.”
 of 5 bubbles JOSEFELIXAM, 16 Oct 2016 | Read review
“Choose a higher floor if you want a lake view to mitigate noise from Lake Shore Drive”
 of 5 bubbles Zobie, 13 Oct 2016 | Read review
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