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The Peninsula Chicago

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The Peninsula Chicago
The Peninsula Chicago
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1,381 Reviews from our TripAdvisor Community

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Showing 1,307: English reviews
Houston, Texas
Reviewed 7 September 2014

Here for pleasure. The Peninsula hotel chain is by far are one of the best chains worldwide; the one in Chicago likely being one of their best, if not the best. Everything is immaculate, inclusive of the charming bellmen, the greeters, the design of the beautiful lobby, the wonderful rooms, and the peaceful spa. I love this particular hotel because...

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Thank docfoodie2013
Planet Earth
Reviewed 7 September 2014 via mobile

Stayed at the Peninsula for the first time and now we are spoiled. From the friendly staff to the house keeping who carries all the supplies so there is no cart to block the hall everything is for the guests. Called down for assistance as my wife couldn't get her nail polish open and someone was up in 5 min...

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Thank Xelint
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Xelint, Thank you for visiting The Peninsula Chicago and for your nice comments. We are very happy to read that on your first stay with us you enjoyed our service and all of the courtesies that were extended to you. We look forward to the privilege of welcoming you back to The Peninsula Chicago again soon. Warm regards, Richard...

Reviewed 5 September 2014

The Peninsula is truly first rate. From the second my wife and I walked into the hotel doors, we were treated like royalty, with every detail addressed perfectly. The room was beautiful, the bathroom was large and immaculate, and the location was convenient. Overall, this place was expensive-- but the nicest hotel we have ever visited. We highly recommend it!

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Thank akVU
nj
Reviewed 3 September 2014

What a delightful Labor Day weekend stay in Chicago. The hotel location is fabulous. Right around the corner from Michigan Ave. Our side of the building was a little noisy. Took almost 1 hour on a Friday late afternoon to get from airport to hotel. The hotel was lovely and the customer service fabulous. The room was a good size...

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Thank lag16
Vancouver BC
Reviewed 3 September 2014

Cannot say enough about the Peninsula - this is a classy property, well located, with incredible service. The rooms are spacious, comfortable and well decorated. The bedding and towels are plush and comfortable, and the temperature and lighting in the room easily controlled. The public areas - restaurant, lobby and pool area - are immaculate and amazing. The service staff...

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Thank rl_vancity
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear rl_vancity, Thank you for choosing to stay at The Peninsula Chicago and for posting your wonderful remarks on TripAdvisor. We are truly happy to read that you had a wonderful experience and that you enjoyed your room and our facilities. We are especially pleased that our staff was “polite, congenial and welcoming” and that their service made your visit...

Saint Louis, Missouri
Reviewed 3 September 2014

My new fiancee and I went to Chicago labor day weekend to celebrate our recent engagement. I surprised her by staying at the Peninsula! I have stayed here before back about 10 years ago and it still impressed me. The location is top notch,right off Michigan and Superior. From the moment you arrive, the service and style shine. We are...

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Thank Jordan P
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Jordan P., Congratulations on your engagement! Wishing you all the best for the future. We are truly delighted that you celebrated your special occasion with us. We understand there are many excellent options and appreciate you choosing The Peninsula Chicago. We are happy to know that you had a wonderful experience and that you enjoyed everything we have to...

Philadelphia, Pennsylvania
Reviewed 2 September 2014

Fabulous hotel with incredible attention to every detail. They clearly aim to please and to cater to each guests preferences. Requests were granted in a matter of minutes- Lovely, spacious room with every amenity

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Thank Phyllis M
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Phyllis M, Thank you for your kind comments. We are glad to read that you enjoyed your visit and our service. We are especially pleased you appreciated all of the courtesies that were shown to you. We pride ourselves in providing the best service to everyone whether you are a hotel guest or dining at one of our restaurants....

São Paulo, Brazil
Reviewed 2 September 2014

I am staying at the above mentioned hotel right now, with my daughter and granddaughter We are occupying two beautiful executive suites, and everythins up to now has been Perfect! I am here under my real name, of course, but that does not change anything. Not only is the hotel beautiful. People are SO professionaland nice. Whatever I have to...

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Thank S_oPaulo_BrazilVera
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear S_oPaulo_BrazilVera, Thank you for sharing your experiences at The Peninsula Chicago. We are pleased to read that you enjoyed your stay in all areas, your rooms, our service and restaurants. Thank you for taking the time to post your comments on TripAdvisor. We all look forward to your return visit, hopefully again soon! Warm regards, Richard Sorensen Hotel Manager

Columbus, New Jersey
Reviewed 30 August 2014

Wonderful room, great service. OK view. Every wish was taken care of. Great bathroom. The bedroom was small, but it had everything that you needed. It is one block off of Michigan Avenue. A perfect location.

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Thank 52DB74
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear 52DB74, Thank you for visiting The Peninsula Chicago and for taking the time to post your wonderful review on TripAdvisor. We are elated to read that you found your room “wonderful” and that our service was “great.” Thank you for your gracious comments, and we hope to welcome you back again soon. Warm regards, Richard Sorensen Hotel Manager

Minnesota
Reviewed 29 August 2014

What more need be said. Service is great. Room was wonderful. Gym was extremely well-equipped. Concierge often seemed busy but was still friendly when he helped us (though rushed). Would return in a heartbeat.

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Thank WasabiSam

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 

Additional Information about The Peninsula Chicago

Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: ₹ 25,098 - ₹ 60,821 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Jetsetter so you can book your The Peninsula Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula
Hotel Style:
#2 Spa Hotel in Chicago
#3 Business Hotel in Chicago
#3 Family Hotel in Chicago
#4 Luxury Hotel in Chicago
#4 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Peninsula Chicago staff and other travellers.
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Questions? Get answers from The Peninsula Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Signature Visa offers upgrades. We actually used a travel agent when booking and got a double upgrade.”
 of 5 bubbles PattyS836, 14 Mar 2017 | Read review
“Upper rooms have a view of the lake”
 of 5 bubbles lsqc, 6 Mar 2017 | Read review
“1702 was nearly 1,100 sq ft and windows looked westward.”
 of 5 bubbles 681larryt, 28 Feb 2017 | Read review
“ask for room with lake view”
 of 5 bubbles susant592, 14 Feb 2017 | Read review
“There isn't an average room in the hotel, so be thrilled to experience their amazing Peninsula service.”
 of 5 bubbles 244phyllisa, 12 Feb 2017 | Read review
5 of 5