We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Peninsula Chicago

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Peninsula Chicago
The Peninsula Chicago
Panoramas (48)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,381 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Peninsula Chicago
See the most recent reviews
Showing 1,307: English reviews
London, United Kingdom
Reviewed 5 November 2014 via mobile

The Peninsula is really smart. A top end hotel with the best service and quality that you can buy (and you do really pay for it here!). However, if you have the money you get a fantastic hotel in a great location and exemplary service. Apart from the cost I can't think of any negative issues...

 Report
Helpful?
1Thank Neil R
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Neil R., Thank you for choosing The Peninsula Chicago for your recent stay. We are delighted to know you found the location convenient, and you were pleased with our service and hospitality. We would be honored to have you stay with us once again when your travels bring you to Chicago. Warm regards, Richard Sorensen Hotel Manager

Milwaukee, Wisconsin
Reviewed 4 November 2014

The most luxurious hotel in the best location in Chicago. We had a fabulous room facing Michigan Ave with views of the Water Tower. We had no issue with noise from the street, interior hallway, or from other rooms. We were completely amazed that our room was so quiet we thought we were in a sound proof booth. It was...

 Report
Helpful?
1Thank buckybadger_10
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear buckybadger_10, Thank you for choosing The Peninsula as your place to stay when visiting Chicago. Your kind note on your room, its décor, comforts and amenities are appreciated. We are flattered by your mention of The Peninsula being “the most luxurious hotel in the best location in Chicago.” We appreciate your gracious recommendation and consider it the highest of...

vancouver, canada
Reviewed 4 November 2014

Stayed in this hotel for 3 days. The staff everywhere were very friendly and always smiled and said hello and ask how we were doing. The lobby area included a restaurant, all very grand....ballroom like. There was also a bar off to one side which was very cosy. Very up-to-date, clean and spacious, including the rooms themselves. The cleaning staff...

 Report
Helpful?
Thank nkrannitz
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear nkrannitz, Thank you for choosing The Peninsula Chicago and for posting your nice comments. We are pleased by your kind remarks on the staff and the detailed attention you received. Your mention about The Lobby and The Bar are truly appreciated. Thank you for your wonderful review. We look forward to the privilege of welcoming you back to The...

South Bend, Indiana
Reviewed 3 November 2014

We are native Chicagoans who recently relocated and had reserved a suite at the hotel this past weekend. We have always stayed here even as locals and have gone between The Peninsula and The Four Seasons. We were traveling with our family and nine lb. non shedding hypo -allergenic 5 year old dog. We booked online and have always stayed...

 Report
Helpful?
1Thank slynn D
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear slynn D., Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at The Peninsula Chicago. We are disappointed to learn of your unsatisfactory check-in experience with your pet and especially the rudeness you encountered. Rudeness of any manner is absolutely not tolerated. Your comments are beneficial to our team to strive...

Reviewed 2 November 2014 via mobile

A posh environment with excellent customer service. And just steps from famed Michigan Avenue. The rooms are uniquely laid out to provide the ultimate in privacy from the common hallways (almost an entire room in between the entrance and your bed). Technology everywhere including full business services, a bathtub tv, and for some reason 3 telephones in the bathroom alone....

 Report
Helpful?
4Thank Todd T
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Todd T, Thank you for choosing The Peninsula for your stay in Chicago and for posting your kind remarks on the luxury, location, customer service, as well as the comfort and modern amenities of your room. We are sorry to hear that the occasional ambulance noise deterred you from a good night sleep. Your comments are very important to...

New York, NY
Reviewed 31 October 2014

Stayed here for a couple nights and could not have anything better to say. The property is immaculate, the rooms are extremely comfortable, and the service was great. The location is perfect if you need to be in the North Loop. I needed to get something mailed via FedEx/UPS with a prepaid label and the hotel was very helpful with...

 Report
Helpful?
Thank Wdave37
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Wdave37, Thank you for choosing The Peninsula Chicago and for taking the time to share your experiences online. I am happy to hear that our staff accommodated your request for a late check-out and assisted you in shipping your package. Your comments on the cleanliness of our property and the comfort of your room are greatly appreciated. Thank you...

Chicago, Illinois
Reviewed 31 October 2014

I cannot believe that this hotel is rated #5 in Chicago as this is the #1 best place to stay, which is saying a lot because we have so many fantastic hotels in Chicago.The Peninsula is really special with world-class service, food and ambiance. Stay here if you ever get the chance.

 Report
Helpful?
2Thank TravelMaven42
Toledo, Ohio
Reviewed 29 October 2014

I have stayed at other Peninsula hotels, outside the United States, so perhaps my expectations were unrealistic during my recent stay at The Peninsula in Chicago. While this particular hotel is better than many U.S. hotels -- say Ritz-Carlton, Intercontinental, J.W. Marriott -- it falls short of the exceptionally high standards of flagship Peninsula hotels in Asia. This is mostly,...

 Report
Helpful?
3Thank planetraincar
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear planetraincar, Thank you for visiting The Peninsula Chicago and for sharing your recent experience. We are disappointed to read that we did not meet the high standards you have come to expect from our Asian properties. We aim to provide the best service, and we are sorry we did not live up to this standard. I want to assure...

Louisville, KY
Reviewed 29 October 2014

We have stayed here previously and found the staff to be cool and detached. Perhaps because of the economy, we found them to be exceptionally pleasant and kind on this trip. We requested early check-in (and the room was ready). We requested a view of the lake (and got it!). We were celebrating an anniversary and received a bottle of...

 Report
Helpful?
Thank WinchesterTrust
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear WinchesterTrust, Thank you for choosing The Peninsula Chicago to celebrate your Anniversary and again, Happy Anniversary! We are always glad to hear from returning guests, and we truly enjoy being a part of your special occasion. We are delighted that our staff accommodated your early check-in request and that you enjoyed the bottle of champagne. Thank you for your...

Reviewed 28 October 2014

We had a great experience at The Peninsula Chicgo. Room service was amazing and the work out room is state of the art with a great view. Great neighborhood for shopping and eating....walk to the lake and art museums.

 Report
Helpful?
Thank Suzanne S
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Suzanne S, Thank you for sharing your experience at The Peninsula Chicago. We are glad that you found our location convenient to Chicago’s popular attractions, eateries and shopping. We are elated that you enjoyed your visit, Room Service and the Fitness Center. Thank you for visiting The Peninsula Chicago. We look forward to welcoming back again soon! Warm regards,...

865 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (485)
Viewed
Room/Suite (178)
Viewed
View from Room (28)
Viewed
Bathroom (27)
Viewed
Hotel & Grounds (44)
Viewed
Pool/Beach Area (10)
Viewed
Dining (25)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (2)
Viewed
0:48
Videos (3)
Viewed
Other (166)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (296)
Viewed
Amenities (39)
Viewed
Deluxe Room (46)
Viewed
Deluxe Suite (45)
Viewed
Executive Suite (50)
Viewed
Junior Suite (36)
Viewed
Pool (13)
Viewed
Dining (21)
Viewed
The Hotel (46)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (84)
Viewed
Room/Suite (27)
Viewed
Dining (21)
Viewed
Hotel & Grounds (18)
Viewed
Bathroom (1)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chicago hotels
Near North Side
The Langham, Chicago
The Langham, Chicago
#2 of 187 in Chicago
2,124 reviews
Magnificent Mile
Four Seasons Hotel Chicago
Magnificent Mile
Park Hyatt Chicago
Park Hyatt Chicago
#7 of 187 in Chicago
1,494 reviews
Show Prices
Show Prices
Show Prices
Gold Coast
Thompson Chicago, a Thompson Hotel
Gold Coast
Waldorf Astoria Chicago
Waldorf Astoria Chicago
#9 of 187 in Chicago
2,180 reviews
Near North Side
Trump International Hotel & Tower Chicago
Show Prices
Show Prices
Show Prices

Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 

Additional Information about The Peninsula Chicago

Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: ₹ 24,761 - ₹ 62,033 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Jetsetter so you can book your The Peninsula Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula
Hotel Style:
#2 Spa Hotel in Chicago
#3 Business Hotel in Chicago
#3 Family Hotel in Chicago
#4 Romantic Hotel in Chicago
#4 Luxury Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Peninsula Chicago staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from The Peninsula Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Signature Visa offers upgrades. We actually used a travel agent when booking and got a double upgrade.”
 of 5 bubbles PattyS836, 14 Mar 2017 | Read review
“Upper rooms have a view of the lake”
 of 5 bubbles lsqc, 6 Mar 2017 | Read review
“1702 was nearly 1,100 sq ft and windows looked westward.”
 of 5 bubbles 681larryt, 28 Feb 2017 | Read review
“ask for room with lake view”
 of 5 bubbles susant592, 14 Feb 2017 | Read review
“There isn't an average room in the hotel, so be thrilled to experience their amazing Peninsula service.”
 of 5 bubbles 244phyllisa, 12 Feb 2017 | Read review
5 of 5