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The Peninsula Chicago

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The Peninsula Chicago
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1,363 Reviews from our TripAdvisor Community

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There are newer reviews for The Peninsula Chicago
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Showing 1,289: English reviews
Reviewed 2 weeks ago via mobile

The Peninsula was absolutely perfect. The bedding, the lighting, the bathroom, the extra long tub, all of the beautiful details you expect from a gorgeous hotel were there. Room service was delicious. The staff was fantastic. The Peninsula is my new happy place!

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Helpful?
Thank raquelmadorno
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear raquelmadorno, Thank you for sharing your kind review of The Peninsula Chicago. We are delighted to hear that you enjoyed the room as well as the room service. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

Oklahoma
Reviewed 2 weeks ago

This hotel is truly worthy of 5 stars. We made reservations directly with the hotel & received the same excellent pricing the website offered. (Talk with Geneva in reservations). From the moment we talked with the hotel & throughout our 6 night stay, the hotel site & every single staff member were wonderful. Staying so long, we became acquainted with...

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Helpful?
Thank TwoTravelersOklahoma
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear TwoTravelersOklahoma, Thank you for sharing your positive remarks on your recent stay at The Peninsula Chicago. We are glad to hear that you experienced great service during your stay and that you were pleased with your room upgrade. We are also delighted to hear that you enjoyed several meals in The Bar and Pierrot Gourmet. We hope to welcome...

San Francisco, California
Reviewed 2 weeks ago via mobile

My husband and I stayed at a corner suite in The Peninsula for one night to celebrate our wedding anniversary. We had a beautiful view of Chicago buildings including the Holy Name Cathedral. We used points to pay for the stay which was a fantastic treat. My husband noted the wedding anniversary to the staff in his reservation online and...

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Helpful?
Thank Lea A
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Lea A, Thank you for sharing your positive feedback on your stay at The Peninsula Chicago. We are delighted that you and your husband chose to stay with us for your wedding anniversary, and are glad to hear that you were pleased with your stay overall, especially the recently renovated suites. We hope that you and your husband had...

Reviewed 2 weeks ago

My wife and I decided to do a weekend in Chicago and wanted to try a hotel we've not stayed in before. Been to Chicago many times and stayed at the Ritz and 4 Seasons. The Peninsula compares very favorably to both. We had a corner suite with very good views. The room was very spacious, clean, and well appointed....

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Helpful?
Thank David C
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear David C, Thank you for sharing positive feedback on your experience at The Peninsula Chicago. We are delighted to hear that you and your wife chose to stay with us on your recent trip to Chicago. We are pleased to hear that you enjoyed your room. We are disappointed to hear about your experience with both Afternoon Tea and...

Honolulu, Hawaii
Reviewed 3 weeks ago

This was our second stay at this property and it was just as wonderful as the first time. The rooms have all been renovated since we were last there (although there was no reason to, they were already gorgeous!). It was so nice that the lady that checked us in remembered us from our previous visit! We also arrived early...

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Helpful?
Thank Azntiger
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Azntiger, Thank you for sharing your positive feedback with regards to your recent experience at The Peninsula Chicago. We are delighted to hear that you were pleased with the recently renovated guest rooms, as well as your experience at check-in. We are also very glad to hear that you enjoyed your breakfast and Afternoon Tea experiences in The Lobby...

San Diego, CA
Reviewed 3 weeks ago

Perfect service and the nicest hotel rooms I've seen in Chicago (beating out the Ritz Carlton and the Waldorf Astoria). Spacious, well-appointed rooms, a beautiful night's sleep, and near-seamless touchpad controls for TV, radio, and lighting. This was living in true luxury. The hot tub was not filled and the pool was a bit crowded when I tried to use...

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Helpful?
Thank RZ_in_SD
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear RZ_in_SD, Thank you for sharing your kind review on your recent experience at The Peninsula Chicago. We are delighted to hear that you experienced great service and that you enjoyed your room. We regret to hear that your experience in The Spa and pool areas were less than satisfactory, and I will be sure to share this feedback with...

Liberia, Costa Rica
Reviewed 3 weeks ago

I was part of a group from switzerland. They take us for a tour around the property explaining all the details. Christopher from F&B take us to eat in the japanese restaurant and the food was delicious. You can really feel what luxury service means. All rooms are high tech with a lot of facilities. If you are looking for...

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Helpful?
Thank Ryk91
Peninsula_CH, Director of Food and Beverage at The Peninsula Chicago, responded to this review

Dear Ryk91, Thank you for sharing your kind feedback on your experience at Shanghai Terrace. We are also delighted to hear you enjoyed the service and location at The Peninsula Chicago. We hope to welcome you back again soon! Kind regards, Christopher Pageaud Director of Food and Beverage

Paris, France
Reviewed 3 weeks ago via mobile

Spent 4 nights mid December at what was rated the best of Chicago Hotels... the hotel has a good location, but the restaurants were definitely lacking for a Five Star Hotel. Their primary restaurant was off the lobby where an un innovative middle of the road breakfast/ dinner was served, nothing special. One of the restaurants was outside the main...

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Helpful?
Thank C G
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear CG, Thank you so much for sharing your comments regarding your recent stay at The Peninsula Chicago. We are disappointed to hear that you were dissatisfied with your experience with the in-house dining, as well as the service and your room. I would like to hear more about your experience should you be willing to discuss this further, I...

Bloomington, Illinois
Reviewed 3 weeks ago

This hotel definitely earned the 5 star rating I gave it. It is pure luxury! Started from the time we walked in the door. The Bellmen were all very friendly. Nice marble floors on the 2nd level for check-in. Cases full of jewelry leading up the concierge and check-in. Check-in was easy and quick. All areas of the lobby were...

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Helpful?
Thank Brian B
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Brian B., Thank you for sharing your kind feedback with regards to your recent stay at The Peninsula Chicago. We are delighted to hear that you experienced great service at check-in and throughout your stay. We are especially glad to hear that you were pleased with your guest room and your experience at The Bar. We hope to welcome...

Miami Beach, Florida
Reviewed 4 weeks ago

Everything about the Peninsula screams luxury and service. Even the display cases in the entrance hall of jewelers and designers are well put together and interesting to look at. The concierge was friendly and helpful in booking the best by water architectural tour, which was the highlight of the trip. The hotel's restaurant is spacious and elegant with very good...

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Helpful?
Thank Rachel S
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Rachel S, Thank you for sharing your positive feedback on your recent stay at The Peninsula Chicago. We are delighted to hear that you experienced great service during your visit, and that you were able to enjoy some sightseeing while you were in Chicago! We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 

Additional Information about The Peninsula Chicago

Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: ₹ 23,590 - ₹ 63,243 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Reservation Options:
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Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula
Hotel Style:
#2 Spa Hotel in Chicago
#3 Business Hotel in Chicago
#3 Family Hotel in Chicago
#4 Romantic Hotel in Chicago
#4 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Peninsula Chicago staff and other travellers.
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Questions? Get answers from The Peninsula Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room with lake view”
 of 5 bubbles susant592, 14 Feb 2017 | Read review
“There isn't an average room in the hotel, so be thrilled to experience their amazing Peninsula service.”
 of 5 bubbles 244phyllisa, 12 Feb 2017 | Read review
“This is a very quiet hotel. We had a high floor, corner suite which was lovely. It is a very modern hotel.”
 of 5 bubbles TwoTravelersOklahoma, 1 Feb 2017 | Read review
“Make reservations for brunch in advance”
 of 5 bubbles J6195CQdavidc, 30 Jan 2017 | Read review
“High floor facing Miracle mile”
 of 5 bubbles 69tiger888, 14 Jan 2017 | Read review
5 of 5