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The Peninsula Chicago

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#3 of 188 Hotels in Chicago
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1,311 Reviews from our TripAdvisor Community

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Showing 1,240: English reviews
Colts Neck, New Jersey
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed yesterday NEW

Three night stay for business, dental conference first week of Dec. each year. I try to stay in a different hotel in Chicago each trip, the Peninsula is by far the best. One of the best hotels I've stayed in, right up there with Villa La Massa in Florence & the Lodge in Sea Island, Ga. Convenient location, helpful, but... More 

Helpful?
Thank rbesho
Chicago
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed yesterday NEW

We used to enjoy the Four Seasons Bar, but after the remodel it never felt the same. I stopped in for a drink at the Peninsula and was blown away by the quality of the food and the level of service at the Bar. I was immediately greeted and offered reading material. I enjoyed some of the outstanding Dim Sum... More 

Helpful?
Thank Mrtod2002
Louisville, Kentucky
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 days ago NEW

Arrived around noon...staff took our luggage and cell phone number and texted when the room was ready. Upon check-in after text, Joy surprised us with an upgrade to a suite. She accompanied us to the suite and explained all of the technical controls. She was beyond amazing. We ordered early breakfast room service and it was superb. The rooms have... More 

Helpful?
Thank Kathy L
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 days ago NEW

We have been coming to the Peninsula for the past 15 years or so, and it has always been excellent. A stalwart of Chicago hotels, it is everything a hotel in the city should be. Centrally located, just offset from the heart of Michigan Avenue, shopping, restaurants, and attractions are all easily accessible. The hotel itself is stunning, with incredible... More 

Helpful?
Thank John B
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear John B, Thank you for sharing your feedback on your recent stay at The Peninsula Chicago, and for your continued loyalty for 15 years. We are delighted to hear that you enjoy the location, décor, spa and newly renovated rooms. It is great to hear that you have been pleased with the staff and service. We are disappointed to... More 

Scottsdale, Arizona
Level Contributor
254 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 1 week ago via mobile

We stayed here a week doing work and fun. The suite was wonderful . The bed was great and the service even better. The rooms have been updated and the new Technology is very easy to use and works very well. Room service is excellent as is the dinning room. Overall couldn't be better.

Helpful?
Thank Steve M
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Steve M, Thank you for visiting The Peninsula Chicago and for sharing your review on TripAdvisor. We are delighted to read that you enjoyed our newly renovated guestroom and the new in-room technology. We also appreciate your remarks about our food. We look forward to the privilege of welcoming you back again soon. Warm regards, Vincent Prioult Resident Manager More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I loved my recent stay at the Peninsula Chicago. Very good room. Excellent service. Good restaurant (Shangai Terrace) and perfect Sunday brunch. Location for shoping could not be better. Worth every penny I paid.

Helpful?
Thank Sarloc L
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Sarloc L, Thank you for sharing your feedback on your recent stay at The Peninsula Chicago. We are delighted to hear you enjoyed your room and service and are especially happy to hear that you enjoyed a variety of dining options during your stay. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

One on the best hotel in Chicago I've stayed upon check the out side was beautiful the inside was amazingly put the my stay at the hotel if felt like and king it was my birthday weekend I stay for 4 days the staff was amazing they treated me very well and my guest as well the room was so... More 

Helpful?
Thank Kenny G
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Kenny G, Thank you for sharing your positive comments on your recent stay at The Peninsula Chicago. We are delighted to hear that you chose to spend your birthday weekend with us. It is great to hear that you enjoyed the décor, service and our newly renovated guest rooms. We hope to welcome you back again soon! Warm regards,... More 

Sioux Falls, South Dakota
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

Recent business trip to Chicago with 3 nights at The Peninsula Chicago. This is one of the most elegant and top tier service standard hotels in the country. From the reception at street level to the lobby area and registration through to all staff encountered, service was excellent. Amenities and room furnishings far exceeded expectations including the working desk in... More 

Helpful?
Thank Mike0660
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Mike0660, Thank you for sharing your feedback on your recent stay at The Peninsula Chicago. We are delighted to hear that you had a positive experience with our staff as well as our newly renovated guest rooms. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager More 

Lexington, Kentucky
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I travel to Chicago routinely for work and had always heard of The Peninsula but never stayed. I recently had a Friday afternoon meeting that I decided would be a great opportunity for a long weekend with my Wife. Wow was I impressed with the facility, amenities, and staff! The Peninsula is top-shelf and you won't regret spending your money... More 

Helpful?
Thank cecelola1
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear cacelola1, Thank you for sharing your feedback on your recent stay at The Peninsula Chicago. We are glad to hear that you and your wife chose to stay with us for your weekend getaway. We are delighted that you had a positive experience with our facilities, amenities and staff. We hope to welcome you back on your next visit... More 

Gurnee, Illinois
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

My husband and I went on a mini getaway to Chicago for our two year wedding anniversary. We wanted a little more upscale hotel to go to since it was our only time for some rest and relaxation. We wore torn between the Ritz Carlton and the Park Hyatt. We both looked at reviews and accommodations and both didn't seem... More 

Helpful?
Thank April I
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear April I, Thank you for sharing your feedback on your recent stay at The Peninsula Chicago. We are delighted that you and your husband chose to stay with us for your anniversary celebration. We are glad to hear that you had an outstanding experience with our staff and newly renovated guest rooms. We are happy that you and your... More 

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Babysitting
Official Description (provided by the hotel)
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 

Additional Information about The Peninsula Chicago

Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: ₹ 22,978 - ₹ 59,798 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Reservation Options:
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Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula
Hotel Style:
#2 Spa Hotel in Chicago
#3 Business Hotel in Chicago
#3 Luxury Hotel in Chicago
#3 Family Hotel in Chicago
#4 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Peninsula Chicago staff and other travellers.
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Questions? Get answers from The Peninsula Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are traveling within a few miles of the Hotel, ask about using the hotel's Mini Cooper.”
 of 5 bubbles RAT001, 7 Nov 2016 | Read review
“All rooms are refurbished and are quiet”
 of 5 bubbles iELM, 1 Nov 2016 | Read review
“Room 1010 has views to the north and east”
 of 5 bubbles DanJ243, 1 Nov 2016 | Read review
“Ask for a Michigan Avenue view”
 of 5 bubbles bethy1954, 29 Oct 2016 | Read review
“You might want to avoid the 18th floor right under the fitness floor.”
 of 5 bubbles W5102DWlindah, 18 Oct 2016 | Read review
5 of 5
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