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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

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#74 of 187 Hotels in Chicago
Certificate of Excellence
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Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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2,910 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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Showing 2,798: English reviews
Memphis, United States
Reviewed 1 week ago

I've stayed here several times. While the stay was ok it fell short of what I had been accustomed too. This could, in part, be due to St Patrick Day weekend activities. I don't think the staff was prepared to deal with the number of guests. If this was typical of my previous stays, this location would not be my...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank John M
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

We're sorry to hear that the stay was just average, as that is certainly not the impression we like to leave with our guests. We appreciate your honest feedback and hope you will consider us again and that we can Make it Right!

USA
Reviewed 1 week ago

20 minute wait for check-in. No complimentary offer of upgrade, despite diamond status. Digital key - could use to skip line - but need vouchers from front desk for both breakfast and evening reception. Breakfast vouchers were not in room as told by front desk lady. Room temperature had a humid feel, with lack of good AC/Heat - lot of...

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Helpful?
1Thank MerryManUSA
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us in regards to your most recent stay. We understand that there are many options when selecting a hotel in downtown Chicago and we are very appreciative that you chose to stay with us. It is our goal to ensure that all of our guests have a...

Shelby Township, United States
Reviewed 1 week ago

We love this hotel in chicago! From the evening reception to the made to order breakfast. Great location- close to navy pier and magnificent mile. Suites are huge and fun to sleep in one room and hang out in the couch/living room. Keurig coffee and fridge in room

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Caitlin S
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thanks so much for leaving a review! We're glad that you enjoyed the property, and that the rooms were to your liking. We hope to see you again soon.

Somerville, Massachusetts
Reviewed 1 week ago via mobile

My Husband and I came to Chicago for the Saint Patrick's Day Parade. We enjoyed our stay at the Embassy Suites. It was close to everything, and we could pretty much walk anyplace, we wanted to go. This is not a fancy hotel, by any means, but it's clean, and is great for the price. Each room has 2 rooms,...

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Helpful?
Thank lindaoleary
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thanks for joining us over the Saint Patrick's Day Weekend. We're happy to hear that our location was great for all the fun you had in Chicago! We look forward to welcoming you again.

Wheelock, Texas
Reviewed 1 week ago via mobile

Great hotel with great location! Steven was very helpful and informative. He made recommendations for restaurants and offered to help us in any way we needed. Rooms are spacious and very clean. Great made to order breakfast. Would definitely recommend hotel

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Helpful?
Thank mary k
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thanks for your great feedback about your recent stay. We're happy to hear that our guest service agent, Stephen, was helpful & informative during your stay. We hope that you'll come see us again on your next visit to Chicago. Thank you!

Ann Arbor, Michigan
Reviewed 1 week ago

I will continue to review this property every time I stay here. I stay here every year in February. When we first checked in at about 5:30pm, our room was not ready. Check in is at 4pm, so I wasn't sure why it still wasn't ready. The gentleman at the front desk put us in a different room (the room...

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Helpful?
Thank Treese734
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thank you for such an amazing review! We're so happy that you enjoy coming back to our hotel every year in February, and that our staff take such great care of you. We look forward to hosting you on your next visit to Chicago!

Traverse City, Michigan
Reviewed 1 week ago via mobile

My family has relied on this hotel for years when doing anything in downtown Chicago. Decent price versus location to everything downtown. Plus the free breakfast is actually pretty good. Rooms are a little dated but not too bad. Staff is friendly and this property is clean. Nice place.

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Helpful?
Thank Nick Z
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thank you so much for taking the time to review our hotel! We are so glad that you chose to stay with us over the many other options when booking in Chicago. We pride ourselves on being a home away from home! We look forward to welcoming you back on your next visit to Chicago for many more years to...

Charleston, United States
Reviewed 1 week ago

THIS WAS HORRIBLE !These people need to be seriously check into find out exactly what they are doing. THE BATHROOMS ARE NONWORKING THE HEALTH DEPT NEEDS TO BE INVOLVED THEY TRIED TO DOUBLE CHARGE MY CARD WAS TOLD THAT THEY DIDN'T TAKE CASH THAN DEMANDED 650.00 IN CASH for a deposit that didn't exist ! I will never stay in...

Review collected in partnership with Embassy Suites Hotels
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Thank edwardsG3396YI
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. Our records indicated that you were unable to complete a one night stay with us due not providing a valid form of payment. A valid credit card is required for all guest reservations, once we were unable to get a valid credit card for your reservation...

Troy, Michigan
Reviewed 1 week ago via mobile

We went 4 + children all in one room and it s really comfortable. If you want to find a place with bigger room for more people, this is you place. Also breakfast and service are fair. Location is great. Very recommended

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Helpful?
Thank Bolicheboliche
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thank you so much for your review! We are so glad we could be your home away from home on your travels with your family. We look forward to welcoming you back on your next stay in the City of Chicago!

Fitchburg, Wisconsin
Reviewed 1 week ago

Great location, clean, well kept up but the evening reception they use crappy little plastic cups for the drinks. The breakfast was very nice and well laid out. WiFi was strong and fast. Friendly staff

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank JackP57
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thanks for the great feedback from your stay! I'm pleased to see you were able to take advantage of our central location and that you found our breakfast variety enjoyable. Should your travels bring you back to Chicago, we look forward to serving you again!

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites Chicago Downtown Magnificent Mile (formerly Lakefront) hotel is located just 2 blocks from Chicago's Navy Pier and the Magnificent Mile Michigan Ave Shopping! This downtown Chicago hotel is within walking distance to many Chicago attractions such as Millennium Park, Water Tower Place and the Hancock Observatory. Our location and amenities make the Embassy Suites Chicago Downtown Magnificent Mile an ideal choice for the business or leisure traveler! Guests of the hotel stay in a upscale spacious two-room suite complete with a refrigerator, microwave oven and flexible work/dining space. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Address: 511 North Columbus Drive, Chicago, IL 60611-5590
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: ₹ 11,725 - ₹ 29,870 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Downtown Magnificent Mile 3.5*
Number of rooms: 455
Reservation Options:
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Also Known As:
Embassy Suites Chicago
Embassy Downtown Lakefront Suites
Chicago Embassy Suites
Hotel Style:
#48 Business Hotel in Chicago
#56 Family Hotel in Chicago
#61 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and other travellers.
51 questions
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Questions? Get answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms far away from elevators are quieter.”
 of 5 bubbles GMan565, 22 Mar 2017 | Read review
“Take the train into town and avoid the crazy parking fees”
 of 5 bubbles tlhab, 22 Mar 2017 | Read review
“Always get a corner suite. They are more spacious and more private. Also the higher the floor, less noise.”
 of 5 bubbles Treese734, 14 Mar 2017 | Read review
“Only one elevator bank so rooms close to the elevators are very noisy.”
 of 5 bubbles montanagenius, 6 Mar 2017 | Read review
“Ask for a city view”
 of 5 bubbles hdavis525, 1 Mar 2017 | Read review
5 of 5