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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

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511 North Columbus Drive, Chicago, IL 60611-5590
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (865)
Room & Suite (596)
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 27/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Updated 27/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#128 of 217 hotels in Chicago
Location
Cleanliness
Service
Value
The Embassy Suites Chicago Downtown Magnificent Mile is a sleek and upscale 4 Diamond property located in Downtown Chicago, minutes away from Michigan Avenue shopping and Navy Pier family fun. The Magnificent Mile area also features top rated restaurants and entertainment, as well as many corporate businesses. Northwestern Memorial Hospital and the University of Chicago Gleacher Center are within walking distance. There is a Whole Foods across the street and a Target and Walgreens around the corner for your convenience. The property is centrally located from both Chicago O'Hare Airport (ORD) and Midway Airport (MWI), and are both easily accessible from public transportation that surrounds the hotel. The Embassy Suites Magnificent Mile has 455 spacious two-room suites that each feature a private bedroom and separate living area and includes two 48-inch TVs and a kitchenette with refrigerator, microwave and coffeemaker.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Raquetball offsite
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Squash offsite
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Separate living room
Sofa
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, Spanish, Polish
Hotel links
Special Offer:Park and Stay Offer
4227Reviews87Q+A100Room tips
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KurtLarson101 wrote a review Yesterday
Bakersfield, California41 contributions14 helpful votes
Location was awesome! Staff were awesome! Rooms were clean! The only gripe I have is the evening reception. This is the only Embassy Suites I have stayed at that limits your adult beverages to 2 per person. And on top of that, they were the weakest drinks I’ve ever had at Embassy Suites. We stayed 3 nights, and every night there was an employee looking over the shoulder of the bartenders to make sure they didn’t pour too heavily and made sure they marked off how many drinks we had on our little card (Bar Nazi). He even chastised one of the bartenders right in front of me for pouring heavily after I tipped him a substantial amount! The snacks were the worst I’ve experienced at any Embassy Suites. The first night they offered potato chips and 2 types of dip. That’s it! The second night was pita chips and dip or hummus. The third night was veggies and dip and pretzels and cheese. The broccoli wasn’t too fresh as they were mostly limp and most of the cauliflower had brown spots .
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wendy C wrote a review May 2022
San Juan, Puerto Rico28 contributions20 helpful votes
Hotel's Favourite
Location and rooms are great, will come back to this property again and will highly recommend this hotel to my friends and family!!! People at front desk were very friendly and cleaning was great !!! Undoubtedly will recommend the hotel
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Review collected in partnership with Embassy Suites Hotels
Date of stay: May 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Techman, Sales at Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Responded 27 May 2022
Thank you Wendy C for sharing your experience and the wonderful 5 star review. We hope to see you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jane R wrote a review Sep 2022
4 contributions
5 of us on a weekend trip, 2 rooms. The sleeper sofa in one room was broken -- could not be folded back after night one. Engineer came and fixed it. After night two it was solidly in place --- even engineering couldn't fix it. Which was fine, because the toilet in that room also "ran". New room --- a premier room -- was on 17 floor and identical to the first room except better view. The bed did fold up. And there was a hole in the top sheet. (details, details) And now we had tissues! bath gel! Towels for three! The the ceiling had peeling paint, and the same tired furniture as in the first room. We did get the "better" room -- but after 2 nights of the bad bed, and after begging. The furniture is just old and needs to be refreshed. To be fair, there's an excellent "free" breakfast, and the dinner we had in the bar was very good. People are nice --- but this whole place needs a rehab.
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: Higher floors are better and ask for a Lake view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Michaels, Other at Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Responded 5 days ago
Dear guest: Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Workin Man wrote a review Sep 2022
Round Rock, Texas120 contributions37 helpful votes
I'm a little late writing this much-needed review for the Embassy Suites Mag. Mile We planned a group trip to visit the city for the jazz festival and site seeing. My wife and I personally recommended this hotel based on our last visit 2 years prior and the location / cooked to order breakfast/ managers happy hour. We had a total of 17 people and 9 rooms. My wife and I paid for 3 of those rooms. Upon arrival I guess that I could see that there were some miles on the hotel just based on the common areas. But what really ended up being disappointing is to see the shape of the rooms! It is as if nothing had been improved over the 2 years since our last visit. Walls are cracked and chipped, carpeting way beyond the need for replacement, dirty furniture and rooms, and outdated and not really clean bathrooms!. THIS LOCATION IS NOT WORTHTY OF CARRYING THE HILTON LABEL ANY LONGER! What is happening here? Are you just satisfied with owning prime real-estate near the riverwalk? Do you believe that people will continue to pay top dollar and just keep it moving? I believe that all of the above is true and you are just playing the odds. We requested and received some of our money back because you failed to clean our rooms after being requested 3 of the 4 day's. As a Hilton Diamond Member I will never stay here again and I will not purchase any of the Hilton Brand Timeshare property because there is obviously a disconnect in what the people want! Please do not waste your time and hard earned money staying here. Our morning conversation over breakfast with our group consisted of 17 people quietly complaining about the accommodations and the lack of value. Imagine how embarrassing that is for my wife and I?? I will add that we were never mistreated by any employee, but there is a huge gap between what we are paying for and getting.
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: View towards Columbus appears to be the best available. It dosen't matter what floor you're...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Michaels, Other at Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Responded 5 days ago
Dear valued Diamond member, Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Embassy Suite Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kcw00kie wrote a review Sep 2022
Kansas City, Missouri1 contribution
The price for my room was over $400 and I found the vending machines empty, holes in the sheets, the bathroom was dirty, and the staff could not even accommodate a glass of iced tea. I reported this to the staff. They gave me a 10,000 points for my trouble. The only redeeming feature of this visit was the cook to order. Breakfast was excellent. When I reported my problems to management they promised they would reach back out to me and as of this rating have not, I’ve had a better room before at a super eight this room was not worth $400 the evening staff did the bare basics so that I could finally get some sleep. We have traveled all day and we’re late arrivals. I would not recommend this hotel, unless you can get checked in before 5 o’clock , I found it hard to believe that something as simple as stocking a vending machine was impossible for this organization. The only value I got from the room was the view and a good cook to order breakfast.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: September 2022
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Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sbscuba wrote a review Sep 2022
Santa Barbara18 contributions12 helpful votes
Just spent 5 nights at this hotel. Staff was wonderful. Room was nicely appointed and we had a view up to the river which was beautiful both at night and during the day. Every staff member was helpful and knowledgeable! We could walk everywhere in the downtown area- great place for exploring!
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Date of stay: September 2022
Value
Location
Service
Room Tip: City view- suites on high floors-
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Techman, Sales at Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Responded 6 days ago
Thank you sbscuba we love seeing your 5 star review and we are gald you enjoyed the room, the city, and the staff. Come back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dino C wrote a review Sep 2022
1 contribution
Have been a frequent guest at this location for years, we are familiar with the staff as they are with us and I can tell you they’ve only gotten better in the customer service department! The rooms are always clean and the food is what you’d expect for the price paid. Overall a great value that’s why we keep Coming back
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Techman, Sales at Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Responded 6 days ago
Thank you 493dinoc (Mr Dino) we really appreciate the 5 star review. We are working hard to get better everyday so our guests can relax and enjoy all that our hotel and this great city have to offer. Come back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HiltonSnob wrote a review Sep 2022
Savannah, Georgia12 contributions2 helpful votes
The room thermostats in this hotel will not go below 68 degrees which usually means it will not cool below 69. Kind of unreasonable for a hotel room that costs $300 a night in my opinion. The thermostats in the room should go down to 65 at least.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Michaels, Other at Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Responded 5 days ago
Dear guest: Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Embassy suites Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ClaudiaCampbell1969 wrote a review Sep 2022
Windsor, Canada1 contribution
Great location, great price, delicious made to order hot breakfast and large, clean room. Would stay again for sure! Would have liked a fan in the bathroom but other than that great stay. Staff were all very nice and polite.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Techman, Sales at Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Responded 6 days ago
ClaudiaCampbell1969 thank you for the 5 star review. We are glad you enjoyed the extra space and the breakfast and we will share your comment about a fan in the bathroom with our maintenance team. Something to look at for a future renovation for sure. Thank you again and come back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tw0fish1 wrote a review Aug 2022
VA66 contributions43 helpful votes
The second time went back to the hotel-love the location, breakfast and bed. Check in time is very late at 4pm and charge for early check in, regardless if you were a Hilton member. For $300/night and late check in at 4pm, its a bit pricey.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$213 - $375 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites chicago, embassy downtown lakefront suites, chicago embassy suites
LOCATION
United StatesIllinoisChicagoCentral / Streeterville / Near North Side
NUMBER OF ROOMS
455
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Frequently Asked Questions about Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Which popular attractions are close to Embassy Suites by Hilton Chicago Downtown Magnificent Mile?
Nearby attractions include Royale Society Hospitality (0.2 km), Lakefront Trail (0.4 km), and The Great Escape Room Chicago (0.3 km).
What are some of the property amenities at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Embassy Suites by Hilton Chicago Downtown Magnificent Mile?
Conveniently located restaurants include The Capital Grille, Eddie V's Prime Seafood, and Do-Rite Donuts & Chicken - Streeterville.
Are there opportunities to exercise at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?
The staff speaks multiple languages, including English, Spanish, and Polish.