We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

W Chicago - City Center

HotelsForEveryoneUS$ 389*
View Deal
#101 of 187 Hotels in Chicago
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
US$ 411*
US$ 389*
Great Deal
US$ 404*
US$ 404*
Compare best prices from top travel sites
and 6 more sites!
Professional photos
W Chicago - City Center
W Chicago - City Center
Panoramas (50)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

2,440 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 2,359: English reviews
Start your review of W Chicago - City Center
 Click to rate
Reviewed 2 days ago NEW

This place is extremely beautiful. The room was amazing, the workers were nice and helpful. Most importantly the FOOD WAS DELICIOUS and affordable. I had the wings and cheese bread and they were so good.

Thank Vanita P
Vancouver, Canada
Reviewed 11 February 2017 via mobile

They are without question, hip, fun, upscale but most of all they are great hotels offering top shelf accommodations for us weary travellers seeking a resort, business hotel or an escape from the norm. W Hotels offer all this and more but most of all like I've said before again and again, it's about the people that are there to...

Thank Paul B
About Hotel's Favourite Review
Management response:

Hello Paul, Wow, thank you for your kind words! We strive to deliver our whatever/whenever service at all times, and we are so happy Adam delivered for you! I look forward to passing on this glowing review to both him and W Lakeshore! We hope to welcome you to W City Center whenever you are in Chicago next! Until then,...

Mississauga, Canada
Reviewed 4 days ago NEWvia mobile

As the title states, the hotel is in a very good location in the downtown loop. It was part of a flight/hotel package deal, but on my next trip I will look for something that's changed with the times. At one time, the funky lighting and lobby were probably considered really hip and trendy, today it just comes off as...

Thank Shane R
Stamford, Connecticut
Reviewed 5 days ago NEW

My teenage daughter and I stayed here and it has a nice vibe in keeping with W Hotel personality and is in a great location--a short walk to the Art Institute and Centennial Park. The area is in the business district however, so not much night life right outside, if that's what you are looking for. Concierge and restaurant service...

Thank Catherine O
Reviewed 5 days ago NEWvia mobile

My disdain and disappointment is pretty all encompassing but largely to do with the service and customer care from the Manager (Jessica) and the System that runs the W - I say system because it is all call center and no personalized feel... You walk in and are faced with a credit card terminal / machine before a human... First...

Thank Sean M
Reviewed 6 days ago NEWvia mobile

W Chicago was a great location and the ambiance was pleasant . Lots of stuff going on near by but still a nice quieter atmosphere. Front desk his hidden in the back , it was a bit odd but I found it! There is a simple fun bar in the front

Thank anishchugani
Anderson, South Carolina
Reviewed 6 days ago NEW

Great hotel in a good location. I had heard that the rooms were small and asked for an upgrade. The upgraded room was huge, but was lacking of all things any sort of closet. Overall I would recommend and stay again. The building is older and could do with a few more upgrades but the staff was very friendly and...

Thank Knettix
Belize City, Belize
Reviewed 1 week ago

I used W Chicago - City Center for a business trip. The location was great, in the middle of downtown and close to shopping areas. The only issue I encountered was at checkout time. My check out was delayed because the system was down for 15 to 20 mins. Otherwise, the rooms are cleaned timely and the receiption and staff...

Review collected in partnership with this hotel
Thank Dawn S
Chicago, Illinois
Reviewed 1 week ago

We had won a stay at the W Chicago through a fundraiser. Upon arrival we stopped to talk with our concierge Eden Bernal who made this stay everything. The hotel does not have an on site spa but we inquired about an in room couples massage. One of which needed to be a prenatal massage. She made a phone call...

Thank cyndileonard
Fredericksburg, Virginia
Reviewed 1 week ago

We stayed in a large comfortable and well decorated suite connected to a very large bathroom. Everything was spotless and trendy. Breakfast was a bit expensive but top quality. The location is great if you want to spend a week-end walking the streets and enjoying downtown : everything is within walking distance.

Thank OJ1961

805 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (561)
Hotel & Grounds (114)
Room/Suite (181)
View from Room (24)
Bathroom (56)
Dining (21)
Family/Play Areas (2)
Other (163)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

All TripAdvisor Photos (216)
Amenities (32)
Cozy Room (22)
Extreme WOW Suite (49)
Dining (17)
Spectacular Room (25)
The Hotel (34)
WOW Suite (37)

Management photos: Courtesy of the property manager

All Management Photos (28)
Hotel & Grounds (6)
Room/Suite (8)
Bathroom (3)
Business Centre/Function Rooms (4)
Dining (1)
Other (6)
02/04/2017 03/04/2017
Hotels you might also like...
Travellers also viewed these Chicago hotels
Downtown / The Loop
JW Marriott Chicago
JW Marriott Chicago
#40 of 187 in Chicago
1,351 reviews
W Chicago Lakeshore
W Chicago Lakeshore
#93 of 187 in Chicago
1,287 reviews
Downtown / The Loop
Hyatt Centric The Loop Chicago
Show Prices
Show Prices
Show Prices
Downtown / The Loop
The Kimpton Gray Hotel
The Kimpton Gray Hotel
#14 of 187 in Chicago
137 reviews
Downtown / The Loop
Club Quarters Hotel, Central Loop
Downtown / The Loop
Residence Inn Chicago Downtown/Loop
Show Prices
Show Prices
Show Prices

Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood


  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We've got the scoop on where to be and who to see in the Windy City. You're invited to step behind the scenes of the glittering lights of downtown Chicago. W Chicago - City Center is nestled in the middle of Chicago's vibrant cultural attractions and is steps from the Willis Tower, the Chicago Art Institute, music at Millennium Park, Block 37, State Street shopping and the Chicago Theatre District. Blown away by the Windy City? So are we. ... more   less 

Additional Information about W Chicago - City Center

Address: 172 West Adams at LaSalle, Chicago, IL 60603
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: ₹ 11,463 - ₹ 33,735 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Chicago - City Center 4*
Number of rooms: 369
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Priceline, Travelocity, Agoda, HotelsforEveryone and Jetsetter so you can book your W Chicago - City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Chicago - City Hotel Chicago
w Chicago City Center
w Hotel Chicago
w Hotels Chicago
Hotel Style:
#27 Spa Hotel in Chicago
#55 Romantic Hotel in Chicago
#61 Business Hotel in Chicago
#62 Luxury Hotel in Chicago
#74 Family Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from W Chicago - City Center staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from W Chicago - City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can hear some street noise- choose room off the street if possible. ”
 of 5 bubbles C5178FSchrist, 8 Mar 2017 | Read review
“I've got 1605 which is a corner room. Very large room”
 of 5 bubbles Agnaldo_Cunha, 2 Mar 2017 | Read review
“High floor”
 of 5 bubbles 859kareemm, 17 Feb 2017 | Read review
“Nothing great about this hotel”
 of 5 bubbles tamilarasans, 27 Jan 2017 | Read review
“Do not take interior room.”
  • Not much of a view. Removed iron from closet because no drawers or any other storage.
  • Decor included cheesy back-lit fortune cookie artwork. Is this supposed to be
  • Airplane-style bathroom. Need to twist upper body to fit shoulders on toilet.
 of 5 bubbles jh137, 26 Jan 2017 | Read review
5 of 5
US$ 389* /night
View Deal
Booking.comUS$ 404
Orbitz.comUS$ 404
TripAdvisorUS$ 404
View all 12 deals
Prices are for 1 room, 2 adults
Change dates