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    W Chicago - City Center

    172 West Adams at LaSalle, Chicago, IL 60603
    (312) 332-1200
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    28/1/2018 29/1/2018
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    US$ 218
    US$ 207
    SAVE US$ 11
    US$ 217
    US$ 218
    Traveller (638)
    Room & Suite (388)
    Dining (46)
    Overview
    • Excellent46%
    • Very good28%
    • Average13%
    • Poor8%
    • Terrible5%
    Travellers talk about
    Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Offers from W Chicago - City Center
    Special Offer: Breakfast for 2 Included
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    JPMiles / Payback Arrow
    Reviews (2,629)
    Traveller rating
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    1 - 5 of 2,540 reviews

    Reviewed 2 weeks ago

    Our room was not clean. The lounge chair had makeup all over it. Our bath tub did not have hot water, I wasted a very nice bath bomb for nothing. The walls are paper thin. You can hear every single conversation from neighbors. The bathroom...More

    Thank Mteacher2006
    Response from Kelly F, Executive Insider at W Chicago - City CenterResponded 2 weeks ago

    Hello Mteacher2006, Thank you for letting us know of your experience. I am so sorry your stay was not a positive one. If possible, please reach out to me at Winsider.Wcitycenter@whotels.com to discuss your stay in my detail. Thank you and I hope to hear...More

    Hotel's Favourite
    Reviewed 9 August 2017

    We were in Chicago for the night and I got a great rate through an Ultimate Rewards booking. Our flight got in early and we were lucky enough to get checked in before noon. The room was clean and modern, comfortable bed. The only issue...More

    1  Thank Jamie M
    Management response:Responded 25 August 2017

    Hello Jamie, Thank you for your wonderful review from your recent stay at W Chicago - City Center! I look forward to passing on your kind words to the rest of the hotel. We hope to welcome you back whenever you are in the city...More

    Reviewed 3 weeks ago via mobile

    We were very disappointed with to arrive to a W that does not match the known standards of the brand. There was no one at reception, we were not notified that they were having renovation and the rooms were dirty! The bed sheets had hair...More

    Thank monica f
    Response from Kelly F, Executive Insider at W Chicago - City CenterResponded 2 weeks ago

    Hello , Thank you for letting us know of your experience. I am very sorry to hear that your stay was not a positive one. If you're able, please reach out to me at Winsider.Wcitycenter@whotels.com to discuss your stay in my detail. Thank you and...More

    Reviewed 3 weeks ago

    The location was great and enabled us to walk or bike around, get to restaurants and art exhibitions easily. The room was spacious and very clean. The room service staff was very nice. The front lobby staff was ok, nothing special. I liked the swanky...More

    Thank fiolakoala
    Response from Kelly F, Executive Insider at W Chicago - City CenterResponded 2 weeks ago

    Hello fiolakoala, Thank you for your wonderful feedback! I look forward to passing on your kind words to the rest of my team. We hope to welcome you back whenever you are in the city next! Until then, Kelly Frank Executive Insider

    Reviewed 4 weeks ago

    It's hard to complain when you get a room in the loop for the price they offered. Unlike some of the other reviews my room was quite nice. I was upgraded from cozy to "better than cozy" and it was nicely decorated and clean. The...More

    Thank burchard
    Response from Kelly F, Executive Insider at W Chicago - City CenterResponded 2 weeks ago

    Hello burchard, Thank you for letting us know how your recent stay at W Chicago - City Center went! Your feedback is greatly appreciated. We hope to welcome you back when you are in the city next. Until then, Kelly Frank Executive Insider

    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 111 - US$ 437 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #28 Spa Hotel in Chicago
    • #55 Romantic Hotel in Chicago
    • #61 Business Hotel in Chicago
    • #68 Luxury Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 369
    • Reservation Options
    • TripAdvisor is proud to partner with HotelPower, Expedia, Hotels.com, Booking.com, Agoda, Hotwire, Priceline, Orbitz, Travelocity, getaroom.com, TripOnline SA, HotelQuickly, Evoline ltd, HotelsforEveryone and Cancelon so you can book your W Chicago - City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • w Chicago - City Hotel Chicago ,
    • w Chicago City Center ,
    • w Hotel Chicago ,
    • w Hotels Chicago
    Add Photo Photos
    Traveller (638)
    Room & Suite (388)
    Dining (46)
    Hotel & Grounds (369)
    Bathroom (64)
    Business Centre & Event Rooms (4)
    Family and Play Areas (2)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
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    Ask a question
    Questions & Answers
    Ileana R
    4 December 2017|
    Answer
    Response from Ryan Y | Reviewed this property |
    I didn't see anything on how long it is going to take to complete the renovations. But, i didn't find the work problematic. You enter through a revolving door at the side of the lobby rather than the main doors and the lobby... More
    1
    Vote
    Paulette1215
    24 May 2017|
    Answer
    Response from Jason S | Reviewed this property |
    There is a train station about a block away. I believe you still get the free trolley rides from Navy Pier or as of last summer you did. We ended up waiting for 45 minutes to get one on a Saturday though
    0
    Votes
    Ivette M
    15 November 2016|
    AnswerShow all 4 answers
    Response from Jeff T | Reviewed this property |
    My experience was valet. Was either $30 or $35/day. I did not look into self. But, self is always available in the city, if you just walk a couple blocks..:)
    0
    Votes
    Room Tips
    "Stay somewhere else"
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    "Make quieter"
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    "Nothing I can think of."
    Read review
    "None - they are so hot you cannot sleep effectively"
    Read review
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