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This was our second stay at State and Grand. We specifically booked and paid for a large apartment, but upon arrival we discovered that we had got a smaller apartment than last time. Also we did not get a digital key to be able to...More
Very good location and fabulous apartments.
Clean and well equipped.
Close to everything.
Just at the subway.
We requested high floor but got low floor.
Room wasn't cleaned during 5 days stay.
You need to ask for fresh towels.
The lady at the morning desk...More
Bridgestreet is a scam. Typical bait and switch scan, they will advertise very nice flats them 2 days before your arrival contact you to let you know that there is a "maintenance issue" so they cannot let you the flat you rented. However because they...More
I stayed here for 6 weeks for business training. New to the City and country!
The concierge guys are great! Very friendly and made it feel like home for my long stay.
The apartments come with everything one would need for the stay as well!...More
I would not recommend this property. The apartment I stayed in smelt musty from opening the door. There was a bag of dirty laundry left in the kitchen. The apartment is dirty with stained carpet and thick dust around the skirting. The furniture is chipped...More
Response from BridgeStreetTrip, social media specialist at State and Grand by BridgeStreet WorldwideResponded 17 May 2017
Thank you for your review, your feedback is important to us. We’re saddened to hear about the experience you had at State and Grand. What you are describing is not commensurate with the type of experience that BridgeStreet prides itself on. We value all concerns...More