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JW Marriott Chicago

Booking.comUS$ 668*
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#39 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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JW Marriott Chicago
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1,376 Reviews from our TripAdvisor Community

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Showing 1,331: English reviews
Chennai, India
Reviewed 19 December 2015

Enjoyed my stay here. spacious rooms and rest room very good quality services.. and super food. I was worried that i would end up hogging a lot.. They changed the room for a better view..all in all , I would like to go back here for business visit

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Helpful?
Thank Sreenivasu N
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Thank you, we are honored to have received your positive review in light of your world travels. One of our greatest rewards in the hospitality industry is interacting with guests from Chicago to Chennai. This allows us to appreciate the diversity in culture and background, but also understand our similarities far outweigh any differences. Thank you for including us in...

Threerivers
Reviewed 18 December 2015

Nice property, easy walk from train station.rooms clean and comfortable but getting worn and dated. Little security at elevators. Anyone could use elevators. Excellent customer service. Staff helpful and friendly. No view from interior rooms.

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Helpful?
1Thank Jbparsons
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Thank you for your high marks and candid review. We do wish you would have spoken with one of our staff regarding any concerns while you were still in our care, our hotel opened in 2010 and we’re unsure what aspects may have appeared to be worn or dated. And although it was a challenge marketing interior rooms sans a...

Houston, Texas
Reviewed 17 December 2015

The JW Marriott is in an excellent location, with superb staff and has clean modern rooms. There is a large and well equipped gym. It is within walking distance to multiple attractions (including the CBOT). Parking is an issue (unless one valets) and expensive. Public transportation is easily accessible.

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Helpful?
Thank RiverRat68
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Welcome to Chicago! Thank you for your positive review and publicly recognizing our staff, accommodations, and location. We do have several green initiatives and recycling process behind the scenes; and Chicago’s efficient public transportation system can deliver you anywhere in the City in a matter of minutes (not to mention walking, the absolute best way to see Chicago’s rich architectural...

Topeka, Kansas
Reviewed 17 December 2015

Visited Chicago for business less but took the fAmily. Only stAyed for one night and enjoyed the stay. Friendly and professional staff. Beautiful building with lots of marble. Huge exercise room and there is a spa on-site. Large bathroom and comfortable beds. We arrived early and they let us check in late morning. Very accommodating hotel.

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Helpful?
Thank Richard M
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Excellent! Fortunate that you were able to combine business with a family trip, Chicago has so much to offer for all ages and tastes and delighted that you discovered our hotel. We pride ourselves very much on our genuinely friendly staff, and from all of us we hope your travels bring you, and your family, this way again soon.

Odessa
Reviewed 16 December 2015

The staff was excellent and very helpful. The rooms are nice but a little small if you get one with two beds. However, they are nicely furnished and the bathroom is wonderful with a double sink, separate shower and a soaking tub. We had a couple's massage at the spa and this was a great experience. If you are planning...

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Helpful?
Thank 573darenf
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

We regret your impression of our hotel was not at the same level as our other valued guests; hopefully you will find accommodations more to your liking on future travels.

Reviewed 15 December 2015

WOW! I absolutely enjoyed my short stay here! I will start with the hospitality! We arrived very early and inquired about an early check-in! Hotel staff accommodated (thank you!) which was such a blessing on a short stay! Hotel was impressive and had wonderful views right outside the doors of downtown Chicago. Location was key, short walk to Millennium Park,...

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Helpful?
Thank LeahBia1125
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Thank you for the kind words and high recommendation. The concept of opening a luxury tier hotel in Chicago’s Financial District was met with some skepticism, however since our opening in 2010 we’ve become the benchmark for quality service and timeless accommodations rarely found in today’s market. And although our staff plays a key role in our success, accomplished travelers...

Chicago, Illinois
Reviewed 15 December 2015

Have stayed at numerous JW Marriott's and this one was just OK. I did receive a nice upgrade to a 1 BD suite, but the room itself was a bit dated and the hotel just needs a little bit of TLC to get it to the standards of a typical JW property. Service was excellent from the front desk staff....

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Helpful?
Thank MAbendhoff
Don L, Executive Assistanta at JW Marriott Chicago, responded to this review

We regret your impression of our hotel was not at the same level as our other valued guests; hopefully you will find accommodations more to your liking on future travels.

Reviewed 15 December 2015

we stayed the night at the hotel and Everyone was so very nice and helpful.we were even able to check in early and was treated wonderfully! The beds are very comfortable and the room was quite spacious. The Hotel is only a couple blocks from the train station and was easy to find. I will stay here again.

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Helpful?
Thank Hope S
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Hope springs eternal! Thank you! Appreciate your very kind review, and delighted to read you had a memorable stay. We’ll take you up on your offer and look forward to you coming back again soon.

Bad Homburg, Germany
Reviewed 14 December 2015

I am surprised that this hotel has been so positively reviewed. On the plus side, check in and out was very quick and efficient. The rooms are nice enough, the location is good and the gym is very modern and well equipped. I initially checked into a regular room which was too noisy for me (very loud air conditioning right...

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Helpful?
Thank MattCHQ
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

We regret your impression of our hotel was not at the same level as our other valued guests; hopefully you will find accommodations more to your liking on future travels.

Kennesaw, Georgia
Reviewed 11 December 2015 via mobile

We ended up staying at the JW Marriott in Chicago by way of a Marriott error. For once, somebody else's error ended up being awesome for us. From the minute we arrived at the JW Marriott, we were treated like special guests. The entire staff was extremely nice and helpful. The interior of this hotel is absolutely stunning. Every turn...

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Helpful?
Thank Kristi E
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Perhaps one of the greatest challenges any hotelier faces is keeping their product and service standards consistent for each guest and their subsequent stays. Although we don’t get to see you as often as we might like, delighted to have you back and even more elated to see we’re still in your top 10! Your kind review was a welcome...

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07/05/2017 08/05/2017
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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Lounge-JW Marriott Chicago
The Lounge-JW Marriott Chicago
Cuisines: American, Bar, Contemporary, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Encounter a landmark Millennium Park hotel and experience the renowned architecture of world-famous Daniel Burnham at this luxury hotel in Chicago, Illinois. Located at LaSalle & Adams, this Chicago, Illinois luxury hotel soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, the historic JW luxury hotel in Chicago, IL exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in our luxury Chicago, IL hotel rooms or dine inside our world-class restaurant, The Florentine. As the epitome of refined elegance, the JW Marriott Chicago hotel provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees. Discover Daniel Burnham's foundation of excellence at the JW Marriott Chicago, and experience a premier luxury hotel in Chicago. ... more   less 

Additional Information about JW Marriott Chicago

Address: 151 W Adams St, Chicago, IL 60603-3601
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: ₹ 14,821 - ₹ 42,725 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Chicago 4*
Number of rooms: 610
Reservation Options:
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Also Known As:
Jw Marriott Chicago Hotel Chicago
Hotel Style:
#14 Business Hotel in Chicago
#14 Spa Hotel in Chicago
#23 Romantic Hotel in Chicago
#25 Green Hotel in Chicago
#27 Luxury Hotel in Chicago
#34 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Chicago staff and other travellers.
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Questions? Get answers from JW Marriott Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced inward, away from the street and was very quiet.”
johnsY9477TA, 22 Apr 2017 | Read review
“Put your "Do Not Disturb" sign out even if you're checking out that morning. Housekeeping started knocking on my door at 7:30 am.”
DeannaB787, 19 Apr 2017 | Read review
“My view is usually of the city. I do not like the atrium view.”
I6678ECjackiec, 11 Apr 2017 | Read review
“Elite floor was great and quiet. Not much in the views department as it is an older building and shorter than many of its neighbors.”
stevedA1855JK, 29 Mar 2017 | Read review
“The upper floors are the best - - - pay the extra.”
TravelGalBT, 1 Mar 2017 | Read review
5 of 5
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US$ 668* /night
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Prices are for 1 room, 2 adults
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