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JW Marriott Chicago

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#31 of 188 Hotels in Chicago
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1,295 Reviews from our TripAdvisor Community

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Showing 1,253: English reviews
Saint Charles, Illinois
Level Contributor
5 reviews
Reviewed 2 weeks ago via mobile

The JW Marriott in Chicago is a beautiful historical hotel in the center of the financial district in Chicago. The rooms were nice and the location is exceptional if you want to be in the heart of city. The check-in was a bit slow and confusing, but as a gold elite member I probably have higher expectations. Executive lounge is... More 

Helpful?
Thank brad m
Urbana, Illinois
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

I like to relax after arduous travel and this hotel room had the nicest, best, deepest soaking tub I've ever found in a hotel in the US. It was fantastic. I'd come back here for that alone, and then, on top of that, Alexa at the front desk was a gracious and efficient welcome, the bedding was high quality and... More 

Helpful?
Thank CGUrbanaIllinois
Meadville, Pennsylvania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

I had a short 2-night stay at the JW Marriott during PackExpo 2016, at the Expo rates. I stayed on the 8th floor, with a courtyard-facing room. The room was really quiet, and the bed was very comfortable. The staff went out of their way to make sure that I was satisfied with everything: check-in was smooth, and the clerk... More 

Helpful?
1 Thank Patrick B
Huddinge, Sweden
Level Contributor
189 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 3 weeks ago

Me and my family had a marvellous stay here at the hotel! But I will start with a few small things I think they can improve on. The executive lounge is to small for such a large hotel (hard to find room to sit for breakfast), the pool could use a couple of degrees warmer (too cold) and our suite... More 

Helpful?
Thank Kristjaneinarsson
Frederick, Maryland
Level Contributor
146 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 3 weeks ago

It was a fly in and fly out 36 hours/2 nights, but a stay on the 12th floor with the Executive Lounge made the trip stress free. Chicago has soooo many great restaurants, but when you're too tired to go out and you have a schedule that's less than perfect, the executive level is a great solution. Having the Executive... More 

Helpful?
Thank Karen J
New Orleans, Louisiana
2 reviews
Reviewed 3 weeks ago

The hotel was fantastic and the location is perfect for either business or pleasure in the heart of downtown Chicago. We happened to be going to see Hamilton. We walked to the theatre, dinner, and Cindy's for drinks. It was a fantastic time!

Helpful?
Thank Medgar22
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago via mobile

We were in Chicago for our friends wedding. No kids! Check in went fine. I had called ahead and asked for a earlier check in and was told it was first come first serve. So we did wait about 15 mins for our room. No big deal, had a drink at the lobby bar. The bartender was great! Our room... More 

Helpful?
Thank Laura C
Menlo Park, California
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 weeks ago

We recently at the JW Marriott and found it to be a good choice for a quick weekend in the city. We were traveling with our two kids (ages 9 and 6) and were fortunate enough to be able to use points to book two connecting rooms (we had originally hoped to stay in the W across the street, but... More 

Helpful?
Thank Laura D
Vienna, Austria
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago via mobile

The hotel is located on a very central location Check in was efficient and friendly, my silver status didn't make any difference Room was ok, great bed, not the most modern hardware Problem was the rooms are poorly isolated, you can hear your neighbors showering or flushing the toilet. Food was good, specially the Inhouse service was great, fast and... More 

Helpful?
Thank Anton A
Marrakech, Morocco
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

stayed there for business, good location and good service although not kind of my prefered hotels, . the room was comfortable and the receptionists were very friendly and helpful. Still I think It was a bit expensive

Helpful?
Thank ButlerJoya

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Lounge-JW Marriott Chicago
The Lounge-JW Marriott Chicago
Cuisines: American, Bar, Contemporary, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Encounter a landmark Millennium Park hotel and experience the renowned architecture of world-famous Daniel Burnham at this luxury hotel in Chicago, Illinois. Located at LaSalle & Adams, this Chicago, Illinois luxury hotel soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, the historic JW luxury hotel in Chicago, IL exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in our luxury Chicago, IL hotel rooms or dine inside our world-class restaurant, The Florentine. As the epitome of refined elegance, the JW Marriott Chicago hotel provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees. Discover Daniel Burnham's foundation of excellence at the JW Marriott Chicago, and experience a premier luxury hotel in Chicago. ... more   less 

Additional Information about JW Marriott Chicago

Address: 151 W Adams St, Chicago, IL 60603-3601
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: ₹ 12,516 - ₹ 34,403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Chicago 4*
Number of rooms: 610
Reservation Options:
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Also Known As:
Jw Marriott Chicago Hotel Chicago
Hotel Style:
#13 Spa Hotel in Chicago
#14 Business Hotel in Chicago
#22 Green Hotel in Chicago
#23 Romantic Hotel in Chicago
#23 Luxury Hotel in Chicago
#34 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Chicago staff and other travellers.
5 questions
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Questions? Get answers from JW Marriott Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a quiet room overlooking atrium--and if you care about a tub, ask about which ones have the new, deep tubs”
 of 5 bubbles CGUrbanaIllinois, 11 Nov 2016 | Read review
“Higher floors facing the inner courtyard are quieter.”
 of 5 bubbles patrickbX5254NU, 10 Nov 2016 | Read review
“On the 8th floor we still heard some street noise...the higher the better”
 of 5 bubbles D8659KPlaurad, 8 Nov 2016 | Read review
“Get a room away from elevator. Suite had lots of windows and natural light.”
 of 5 bubbles 108debs, 4 Nov 2016 | Read review
“Ask for a room with a king size bed”
 of 5 bubbles THartman17, 1 Nov 2016 | Read review
5 of 5
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