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About
#79 of 217 hotels in Chicago
Location
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Value
GreenLeaders Bronze level
Encounter a landmark Millennium Park hotel and experience the renowned architecture of world-famous Daniel Burnham at JW Marriott Chicago. Our luxury hotel in downtown Chicago, Illinois, is located at LaSalle & Adams and soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, historic JW Marriott Chicago exudes Burnham's refined style combined with 21st-century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in one of our luxurious hotel rooms or dine inside our world-class restaurant, The Florentine. As the epitome of refined elegance, JW Marriott Chicago provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Car hire
Paid public parking nearby
Free wifi in the business centre
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Tennis court offsite
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Manicure
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Classic
Languages Spoken
English, Spanish, Chinese, Bosnian and 1 more
Location
100Great for walkers
Grade: 100 out of 100
225Restaurantswithin 0.5 km
43Attractionswithin 0.5 km
Contact
151 W Adams St, Chicago, IL 60603-3601
Getting there
QuincyChicago L2 min
LaSalle/Van BurenChicago L4 min
1858Reviews22Q+A100Room tips
Reviews
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Had an excellent stay in January, staying 2 nights. Fast check in and check out. Had dinner on the 2nd floor in the Italian restaurant - service was good, food was fine. Rooms were spacious, comfortable and I was able to sleep quite peacefully. Used the fitness center - have to say, it's one of the better ones in a hotel - all the equipment you could ever want and plenty of open space. Location was great if you need to be in the Loop - very walkable. Would definitely come back on my next business trip.
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Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at JW Marriott Chicago
Responded 4 days ago
Dear yangbness, Thank you for choosing JW Marriott Chicago and for the kind review. We are glad our modern luxurious hotel here in the heart of Chicago, convenient to so many great attractions, and the dedicated service from our ladies and gentlemen helped to make your stay so very memorable. We are also pleased to know you enjoyed dining at our in-house restaurant, The Florentine, as well as our spacious accommodations and the Fitness Center. We look forward to welcoming you again for your next business trip. Warmly, Viviana Aguilar Executive Administrator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
I’m surprised by some of the negative reviews here. I just stayed at the hotel for 6 nights visiting from the UK on business. It was a positive experience from first to last. The check in was rapid and friendly. My room (717) was quiet and well appointed with a king size bed and large airy bathroom with a shower and separate bath tub. I had breakfast at Florentine 3 times which was very good. If there is one small criticism it is that the waiters on each occasion were less than friendly and need to provide service with a smile. By contrast, the bartenders were great and mixed a great Manhattan! The hotel is perfectly located for anyone on business in the West Loop business district. I will stay here again gladly.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This was my first time staying at the property and I have to admit I was thoroughly impressed. My room was very comfortable and quiet. I usually don't sleep well in hotels but I slept like a baby in this trip. The Concierge lounge on the 12th floor was great and had a very relaxing atmosphere. I don't know the brand but the tea selections in the lounge was great. I wish I could remember the brand name so I could buy some for my home. Looking forward to my stay there.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Amazing hotel down in the loop. Not too busy as I came here in January but easy to get around. Fantastic staff--all extremely helpful and friendly. Nice rooms; roomy and comfortable. Great shower! Will definitely return.
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Get an exterior room overlooking the city.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at JW Marriott Chicago
Responded 3 weeks ago
Dear MichaelKohn1, Thank you for choosing JW Marriott Chicago and for the kind review. We are glad our modern luxurious hotel here in the heart of Chicago, with spacious accommodations and the dedicated service from our ladies and gentlemen helped to make your stay so very memorable. We look forward to welcoming you again soon. Warmly, Viviana Aguilar Executive Administrator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a great experience. From the time I checked in , the front desk team as fast and responsive. The lobby has that feel like your stepping back in time, which is very nice. My room was very comfortable with a nice bed and very quiet. Only compliment , is that my bathroom was a little tight with the of bath tub and shower combination
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Friendly staff and clean room. As expected from a JW Marriott hotel. Good location for the business district and not a fat walk to the millennial park and other main attractions. Rooms are quiet and comfortable. Bathroom has great lightings.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at JW Marriott Chicago
Responded 4 weeks ago
Dear Skittlescat0201, Thank you for choosing JW Marriott Chicago for your recent business visit. We are glad our modern luxurious hotel here in the heart of Chicago, is convenient to so many great attractions, and the dedicated service from our ladies and gentlemen helped to make your stay so very memorable. We are also pleased to know you enjoyed our gracefully appointed accommodations. We appreciate your business and look forward to welcoming you again soon. Warmly, Viviana Aguilar Executive Administrator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is exceptional! We stayed as part of Gatsby’s Roaring 20’s New Year’s Eve party organized by chicagonewyearsparty.com and thought the rooms and staff were great. The party, however, was horrible. I would not recommend attending the party. After paying additional money to have our own table, we had to take elevators to see the band (where there were no seats). The food was gone by the time we made it to the buffet. The acoustics of both the band and DJ were terrible. Having to jump from the 2nd to 4th floors to “enjoy” the VIP experience was a joke. Expect long lines to get drinks and expect to pay an additional hundred dollars after you get your admission for “gratuity.” Sorry that such a nice hotel is associated with such a shoddy event.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Don’t let them put you in an “interior “ room. The windows are blocked out for ‘privacy’. It is extremely creepy and claustrophobic . Otherwise the property is nice enough I was very uncomfortable with the window situation.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at JW Marriott Chicago
Responded 16 Dec 2022
Dear TravelerChicagoarea, Thank you for taking the time to share your review. We are very sorry for the inconvenience you endured in your room. Feedback like yours gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. On a positive note, we are glad to read you loved our modern luxurious hotel. We hope to host you again to provide you with the relaxing and enriching stay you deserve. Warmly, Viviana Aguilar Executive Administrator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are devoted Marriott members especially after purchasing our timeshare at oceanfront Aruba. We always choose Marriott first. My company had a holiday corporate event in Chicago, and my wife and I decided to stay at the hotel. The hotel was very nice. We decided to stay and eat at the hotel for lunch ($200) and then ordered room service twice later on in the day. It was very comfortable and nice. What upset us was when leaving the hotel, we had to pay $80 to park. We do not usually complain, as we are not frugal. $80 to park especially when staying at the hotel and spending a lot of money there seems unreasonable. We were very disappointed. That has never happened to us at a Marriott.
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Date of stay: December 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Viviana Aguilar, Guest Services / Front Office at JW Marriott Chicago
Responded 29 Dec 2022
Dear anthonysZ72AC, Thank you for your continued patronage to Marriott. We appreciate your loyalty and you choosing to stay with us. We are sorry to hear that the parking rates took away from your stay. I will pass your feedback along to our Leadership and Valet teams. We are delighted you enjoyed your stay and hope to welcome you back in the near future! Kindly, Viviana, Executive Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Very good location. The hotel is nearby skydeck and we walk there to save time and parking fee. Besides the lounge is good. But it's closed during weekends that I don't understand the reason. We use suite coupon to get a corner luxurious suite which is really huge,especially the main bathroom. Overall I recommend the hotel for Bonvoy high level members.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at JW Marriott Chicago
Responded 28 Nov 2022
Dear hellosallyhe, As a member of Marriott Bonvoy, we appreciate your loyalty to our brand, and we were glad to welcome you to JW Marriott Chicago. It is nice to know you loved our superior location and inviting lounge, as well as your spacious suite, updated and inspired by the iconic Pullman luxury railcar. Thank you for recommending us to future guests, and we hope you will come back to see us soon. Warmly, Viviana Aguilar Executive Administrator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$244 - $480 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott chicago hotel chicago
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
610
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Frequently Asked Questions about JW Marriott Chicago
Which popular attractions are close to JW Marriott Chicago?
Nearby attractions include Skydeck Chicago - Willis Tower (0.3 km), The Magic Penthouse (0.2 km), and Hamilton (0.4 km).
What are some of the property amenities at JW Marriott Chicago?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at JW Marriott Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Chicago?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to JW Marriott Chicago?
Conveniently located restaurants include The Berghoff Restaurant, Giordano's, and Italian Village Restaurant.
Are there opportunities to exercise at JW Marriott Chicago?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is JW Marriott Chicago located near the city centre?
Yes, it is 0.6 km away from the centre of Chicago.
Are any cleaning services offered at JW Marriott Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Chicago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Chicago?
The staff speaks multiple languages, including English, Spanish, Chinese, Polish, and Bosnian.