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Hilton Garden Inn Chicago Downtown South Loop

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55 E 11th Street, Chicago, IL 60605
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (93)
Room & Suite (64)
Pool & Beach (6)

About

#133 of 216 hotels in Chicago
Location
Cleanliness
Service
Value

Enjoy an ultra-modern stay at Hilton Garden Inn Chicago Downtown South Loop. Ideally located near the famous Chicago Loop and downtown Chicago, you'll be within easy reach of a wealth of attractions, including the Art Institute, Grant Park, the Chicago Riverwalk, Navy Pier, Wrigley Field, Skydeck Chicago, State Street Shopping and the Magnificent Mile.

When you're ready to relax, check in to your guest room or suite and immerse yourself in the Connected Room experience. Our contemporary rooms offer Keurig coffee makers, comfortable beds, and state-of-the-art technology including ultra HDTVs with streaming live to Hulu, Netflix and Amazon Prime, and high-speed fiber optic WiFi.

Treat yourself to a delicious lunch and dinner every day in our Garden Grille restaurant. When you want to unwind, work out in our fitness center or enjoy a soothing dip in our saline pool. Our Chicago hotel offers two conference rooms, perfect for your next meeting or event.

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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Wifi
Indoor pool
Restaurant
Breakfast available
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Hotel links
Special Offer:Price Match Guarantee
160Reviews11Q+A17Room tips
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DeDeM68 wrote a review Oct 2022
Portland, Oregon7 contributions3 helpful votes
Room was decent and reasonably clean though the bedskirt was stained with questionable drips. Staff was friendly. But they only clean your room if you request it. You can’t call the front desk or ask a housekeeper. You have to go down and stand in line so someone can write your info on a sheet of paper. I ran out of toilet paper and towels. Not a great experience.
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Date of stay: October 2022Trip type: Travelled on business
Room Tip: Request housekeeping early. They say the so it every 3 days automatically but they do not.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Casey K wrote a review Jul 2021
18 contributions4 helpful votes
Hotel's Favourite
I had such a great time in this hotel ! My family and I visited the hotel for my cousins wedding in July. Because of this we needed to arrive earlier than the scheduled arrival time. I called the hotel in the morning and they were extremely helpful in ensuring that we would be able to do an earlier check in. Not only that- but at check in, the lady that I spoke with on the phone even remembered who I was (as we spoke on the phone together) and was extremely friendly and welcoming. Unfortunately I did not get her name, but she is definitely an assest to the team. The hotel was clean, quiet and and in a perfect location in the city. As a fellow team member in Germany- you guys are definitely upholding the Hilton standard and leave every guest feeling as if they are at their home away from home! Every team member there goes out of their way to make sure that every guest is having a 15/10 experience. Thank you so much for making my last days in the States one to remember !
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Please be aware that this is 2 Hilton Hotels in one building. Be aware of taking the correct...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Taylor Smith, General Manager at Hilton Garden Inn Chicago Downtown South Loop
Responded 26 Jul 2021
caseyk613, It truly sounds like your experience was one for the history books! Each and every member of our staff wants to try and create a unique experience that will be memorable and exciting. The team will love to see your feedback. Please be sure to stay in touch. We will see you soon! Best,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rey D wrote a review Oct 2022
1 contribution
My wife and I were exhausted coming in after shooting a 10hr wedding together. We didn’t have our card to head up in the elevator Darryl was nice enough to help us get up and gave us waters he was so positive I had to leave a great review about him! The stay has been great and he just made it that much better with his great customer service skills and positive energy and big smile!
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kevin C wrote a review Oct 2022
So let me get this straight.........I'm an hilton honors member, I paid almost $800 for 3 nights and your policy is that if you don't stay more than 3 nights, no housekeeping service? Really? Bad enough I only had 1 trash can, ac/heat won't cut off when you turn it off and room smelled like mildew. Very disappointed with this hotel
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled solo
Room Tip: Housekeeping services for all guests, multiple trash cans and freshen up the rooms!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aaron J wrote a review Aug 2022
1 contribution
The hotel was great. Good amenities and friendly staff. The hot tub wasn't working for us, but overall great. I'm especially thankful to the security and cleaning staff. I left a very important family item in my room after check out. I called the desk and was forwarded to cleaning/security staff. I spoke to the supervisor, Brandon and he was amazing. His staff understood the importance, check the room, found my item and had open communication with me. I drove a few hrs to pick it back up. They had it safe and sound. They didn't disregard my issue and were extremely pleasent and understanding to me. I applaud them and recommend their Hilton Garden Inn. They were top notch staff. From Brandon (security) , to check in staff Lee and all. Thank you very much. A. Jackson
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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raybyerley wrote a review Aug 2022
Mandeville, Louisiana3266 contributions400 helpful votes
+1
Our family if 4 had a two queen room on the 27th floor, with a partial view toward Lake Michigan (picture out the window attached). Picture upon arrival of the lobby, in the room and bathroom also attached. Picture in the restaurant & bar is also inserted. Breakfast is not included at this Hilton Garden, but the downstairs restaurant was good. This Hotel is a very easy walk across Michigan Avenue and RR tracks to the lakefront, Field Museum, Shedd Aquarium, & Soldier field. From the airport we took the Blue line to the Lasalle station and walked about 20 minutes to the hotel.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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msellers326 wrote a review Aug 2022
1 contribution
We stayed for one night during Lollapalooza. For a large event happening and the hotel being sold out, the staff here did amazing. We got into town early and we’re able to get our room early. The room was very clean and appears to have been updated recently. Staff was very friendly. I would definitely stay at this property again.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2022
Value
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Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SHAJUAN T wrote a review Jul 2022
Tampa, Florida11 contributions1 helpful vote
+1
Nice hotel, friendly staff and the view was great. A little bit of the city and the river and we never closed the curtains. It was really nice and in a great location. We were able to walk to several places to eat which was convenient and most of the things we did weren't really far.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Awais Alam wrote a review Jun 2022
Dearborn Heights, Michigan18 contributions1 helpful vote
Went to Chicago, IL for MAS-ICNA 2021 it was a nice place to stay right close to downtown. Right outside there is a bus station, and CTA, takes you right to downtown and to McCormick Place. I would stay at this place again.
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Date of stay: December 2021
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sierabags wrote a review May 2022
1 contribution
I decided to take a solo trip, & I had an amazing experience. I did end up going to West loop a lot however being located in south loop but urbers were very helpful. overall loved the staff, room & overall stay!
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$109 - $237 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
146
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HILTON GARDEN INN CHICAGO DOWNTOWN SOUTH LOOP - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Chicago Downtown South Loop
Which popular attractions are close to Hilton Garden Inn Chicago Downtown South Loop?
Nearby attractions include Fox in a Box Chicago (0.4 km), Jazz Showcase (0.4 km), and The Loop (0.4 km).
What are some of the property amenities at Hilton Garden Inn Chicago Downtown South Loop?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Chicago Downtown South Loop?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Chicago Downtown South Loop?
Yes, parking is available to guests.
What are some restaurants close to Hilton Garden Inn Chicago Downtown South Loop?
Conveniently located restaurants include Eleven City Diner, Yolk - South Loop, and Devil Dawgs.
Are there opportunities to exercise at Hilton Garden Inn Chicago Downtown South Loop?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Chicago Downtown South Loop?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Chicago Downtown South Loop?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Chicago Downtown South Loop offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hilton Garden Inn Chicago Downtown South Loop?
Many travellers enjoy visiting Garfield Park Conservatory (7.8 km), The Rookery Building (1.2 km), and Macy's on State Street (1.7 km).