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Kimpton Hotel Palomar Chicago

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#11 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Kimpton Hotel Palomar Chicago
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2,599 Reviews from our TripAdvisor Community

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There are newer reviews for Kimpton Hotel Palomar Chicago
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Showing 2,501: English reviews
new orleans
Reviewed 19 August 2013

We so wanted to make this our go to Chicago Hotel (we are in Chicago often for business and fun) First, let me hit on the positives---location, location. location, very clean room, very friendly front desk, great pillows, wonderfu hotel restaurant (may have lost some of it's swag...not as busy as it was six months ago). But the little things...

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Helpful?
3Thank davidnola
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review

Dear davidnola, Please allow me to apologize for the plethora of issues and concerns you experienced during your visit. Know that we truly regret that you left in such dissatisfaction and I do hope that you will contact me to allow me the opportunity to resolve. I am very sorry that our available computers, both in the business center, as...

michigan,usa
Reviewed 18 August 2013

A one night anniversary stay was quite memorable. We were upgraded at no charge, champagne sent to the room and a spa tub for two! Everyone was smiling and went the extra mile to make sure we had everything we needed. Would definitely stay here again! Thank you to Robby - Front desk, and Mark & Bobby - Concierge! Brunch...

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1Thank caitlans
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review

Dear caitlans, Great to hear that your anniversary was a memorable success! The champagne and upgrade was our pleasure and I am glad you enjoyed your room and the spa tub. Definitely beautiful rooms (and yes, I am certainly biased!). Thanks for commenting on Mark, Bobby, and Robby. All are genuine and caring individuals who work hard everyday to please....

Detroit
Reviewed 17 August 2013 via mobile

My husband and I stayed here for our fourth time in less than three years. We took my parents as a gift for their 50th wedding anniversary. Everything was as fabulous as it has been during previous visits… Cleanliness and comfort of the rooms, location, kind and courteous staff, and just an all around perfect hotel-one of the very best...

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Helpful?
Thank AandJTravelers1
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review

Dear AandJTravelers1, Thank you very much for sharing your gracious review here on Trip Advisor! We always love to see when our guests come back to us for future visits as they would a family member's home...If I recall, I believe I met you and your family at one of our evening wine hours - I was serving along with...

waukesha wi
Reviewed 13 August 2013

My husband and I went to Chicago for a few days just to relax and get away. The Palomar was just a wonderful place to stay. We booked the King Spa Premier Room and loved it. The room was nicely decorated and very comfortable. A nice stting area. The Fugi tub was great! I would definetely come back to the...

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Helpful?
1Thank judyWaukeshaWi
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review

Dear judyWaukeshaWi, Great to hear that you had such a wonderful stay with us! Our King Spa Premier rooms are certainly a crowd favorite - especially the beautiful tub, as you mentioned. I really appreciate your taking the time to share these comments and I hope to see you again soon! Thank you, Adam Gurgiolo AGM - Palomar Chicago

illinois
Reviewed 13 August 2013

Only complaints.....elevators are extremely slow, no coffee in the rooms and on the website it indicates parking is $50 per night which it is actually $58 per night. Other than that, it was great. Staff is outstanding and very friendly. Short walk to Navy Pier!

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3Thank jlmIllinois
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review

Dear jlmIllinois, Thank you for sharing your kind comments here regarding our hotel. I do apologize for the speed of the elevators. We do have certain "rush hour" times that can cause some delays which, I know, can be frustrating. I also wanted to share with you that we do have complimentary Keurig coffee makers available upon request - as...

Fishers, IN
Reviewed 13 August 2013

We stood at the front desk while there was 1 guest checking in and 3 workers looking at their computers took about 3 minutes until someone asked if they could help. Arrived at the front desk at 315, room was not ready. Asked why and the employee said they have a lot of people coming in and out today, I...

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Helpful?
5Thank Jeff A
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review

Dear Jeff A, I truly thank you for bringing these concerns to my attention from your recent visit. I am so sorry that you did not have a pleasant stay and that we fell short in a number of areas which lead to your dissatisfaction. Through our recent correspondence, I am satisfied to know that we have been able to...

Reviewed 13 August 2013

This is a charming little property -- rooms are nice, inviting lobby area, nice bar/restaurant. Soaps and shampoos are extra nice, and the service is top notch. My only complaint is that there is no coffee machine in the room, so you have to order from room service.

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Helpful?
2Thank BARLEYthedog
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review

Dear BARLEYthedog, Thank you for your feedback and praise here regarding your stay with us at the Chicago Palomar. Happy to hear that you enjoyed your visit and your kind comments are very much appreciated! I do apologize regarding the lack of a coffee maker in your room. We do offer complimentary coffee and organic teas in our lobby each...

Utrecht, Holland
Reviewed 12 August 2013

Loved this hotel at the moment I set foot into it. There is a small entrance that leads you to the reception and the the staff was majestic. Very friendly and accommodating. The room was well furnished and modern, the bed was heavenly and there were good pillows (which I think are very important). The gym is small but the...

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Helpful?
1Thank jollenl
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review

Dear jollenl, Thank you so much for sharing your comments with our online community. It is wonderful to hear that you enjoyed all aspects of your visit and were able to take advantage of each of our amenities. I must agree with you that Sable makes for an excellent and memorable dining experience. Please allow me to apologize on behalf...

Nerw Jersey
Reviewed 9 August 2013

I stayed with my family of 4 which included an 18 year old and 16 year old. Room was very comfortable for us all and beautiful. Service was excellent although we really didn't need too much other than housekeeping. Front desk staff was awesome...friendly and very helpful. I mentioned we were celebrating my son's graduation from HS and the managers,...

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Helpful?
1Thank madonnas
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review

Dear madonnas, What I nice review and sounds like an excellent trip experience with your family! I am happy to hear that all were comfortable in the room and that Mark and Bobby took great care of you. Please wish your son congratulations from the rest of us here at the Palomar, and I thank you very much for staying...

London, United Kingdom
Reviewed 9 August 2013 via mobile

What a great hotel.i had a fantastic few days in Chicago Amazing room, really big, fantastic beds. Really helpful staff, Lovely bar adjoins the hotel, Very close to the subway & plenty of shops close by and you can walk to most of the Major city attractions

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1Thank DannyBoy20
GMPalChi, Manager at Kimpton Hotel Palomar Chicago, responded to this review

Dear DannyBoy20, Thank you for sharing your kind comments on your visit to Chicago! Glad to hear that you enjoyed your time with us and that our team was here to help. We certainly hope you will choose to make the Palomar your home again if your travels bring you back to our city. From Chicago to London, we wish...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Palomar is a luxury, boutique hotel in Chicago's River North surrounded by the city's top attractions, restaurants & destinations. Guestrooms offer stunning contemporary decor and hotel guests enjoy the 17th floor pool & terrace with workout facilities. Guests also delight in the Sable Kitchen & Bar featuring new American cuisine, one of the city's hottest bars and a popular weekend brunch. ... more   less 

Additional Information about Kimpton Hotel Palomar Chicago

Address: 505 North State Street, Chicago, IL 60654-4803 (Formerly Palomar Chicago, a Kimpton Hotel)
Region: United States > Illinois > Chicago > Near North Side
Price Range: ₹ 12,304 - ₹ 35,733 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton Hotel Palomar Chicago 4.5*
Number of rooms: 261
Reservation Options:
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Hotel Style:
#6 Romantic Hotel in Chicago
#7 Spa Hotel in Chicago
#7 Business Hotel in Chicago
#9 Family Hotel in Chicago
#9 Green Hotel in Chicago
#11 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Hotel Palomar Chicago staff and other travellers.
27 questions
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Questions? Get answers from Kimpton Hotel Palomar Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the fire station is nearby so if noise bothers you, see if you can be on the other side of the building”
 of 5 bubbles lcoturner, 21 Mar 2017 | Read review
“Ask for a high floor room”
 of 5 bubbles The_MrandMrsB, 13 Mar 2017 | Read review
“We stayed in a corner room with 2 queen beds, and it had a great view from the 7th floor. ”
 of 5 bubbles gabirdgirl, 13 Mar 2017 | Read review
“Rooms on 17th floor have to experience people going to pool and pool smell”
 of 5 bubbles 652katiek, 12 Mar 2017 | Read review
“Spa room - is worth every it.”
 of 5 bubbles alyssab685, 9 Mar 2017 | Read review
5 of 5