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Waldorf Astoria Chicago

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#11 of 186 Hotels in Chicago
Certificate of Excellence
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Waldorf Astoria Chicago
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2,162 Reviews from our TripAdvisor Community

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There are newer reviews for Waldorf Astoria Chicago
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Showing 2,103: English reviews
Orland Park, Illinois
Reviewed 31 March 2015

Excellent staff and rooms are spacious with beautiful furnishings. Spa and Fitness center are first rate. Hotel location is close to Michigan avenue shopping and great restaurants. Always a pleasure to stay at this Hotel.

Review collected in partnership with Waldorf Astoria
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Helpful?
6Thank Robert L
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Robert L, Thank you so much for visiting with us again at the Waldorf Astoria Chicago. We truly value and appreciate your loyalty. I am delighted to read that have found comfort in our rooms and that you enjoy the convenience of the hotel’s location. We will look forward to our next opportunity to serve you when your travels...

Reviewed 28 March 2015

We stayed at the Waldorf in July 2014 while in town for a wedding. When we arrived our room wasn't ready. We were offered an upgrade to the Gold Coast Suite, but told it would take an hour to be ready for us. They checked our baggage and we went shopping. We received a call an hour later saying the...

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5Thank Lisa M
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Lisa M, Thank you so much for taking the time to share your feedback of your visit to the Waldorf Astoria Chicago in the month of July. I regret to read that your suite was not available when you arrived, but I am pleased to know that we were able to offer you an upgrade to a Gold Coast...

Wisconsin
Reviewed 27 March 2015

This is a very special Waldorf Astoria property located in Downtown Chicago. Unlike most of the luxury "Big Box" hotels, this property feels very intimate and low key. Walking into the lobby provides the illusion that you are in a very small luxury boutique hotel. The hotel is ideally located on Walton Street (adjacent to Rush Street and very close...

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6Thank SessaWisconsin
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear SessaWisconsin, Thank you so much for celebrating your special occasion with us and for taking time to share your candid feedback on TripAdvisor. It gives me true pleasure to read that you found comfort in your suite and that you enjoyed the various amenities the hotel has to offer, especially our Spa & Health Club. Thank you for your...

Chicago, Illinois
Reviewed 26 March 2015

Chose to host a small get together in the gold coast suite to celebrate my son's engagement and left the happy couple with the room for the night. Luxurious room with modern decor and beautiful lobby. Staff was very helpful and attentive. Very pleased and will definitely be back.

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7Thank Live2Roam
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Live2roam40, Thank you so much for choosing the Waldorf Astoria Chicago to celebrate you son’s engagement. I am delighted to read that you gave us the opportunity to be part of such a special moment and that our team did not disappoint you. I hope your son and his significant other enjoyed the rest of their stay in their...

Chicago, Illinois
Reviewed 26 March 2015

I've wanted to stay at the Waldorf-Astoria since it opened in Chicago several years ago and finally had the opportunity. It lived up to my expectations and then some! First of all, the location is deal. In the heart of the Gold Coast within steps of fantastic dining and shopping. The prices are on par with other nearby luxury hotels,...

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6Thank errynne
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear errynne, Thank you so much for taking the time to share your candid feedback of your most recent stay at the Waldorf Astoria Chicago. I am truly pleased to read that you and your friends were able to relax and find comfort in your suites and that you had the opportunity to explore our exciting and vibrant neighborhood, the...

Naperville, United States
Reviewed 24 March 2015

Great hotel location with easy access. The staff is, terrific and get to know you and your needs. The location is central to business, restaurants, and great shopping, however it is in a quite location.

Review collected in partnership with Waldorf Astoria
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7Thank Dave S
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Dave S, Thank you so much for staying at the Waldorf Astoria Chicago during your business trip to the Windy City. I am truly pleased to read that you found the hotel’s location convenient and that you were able to explore and enjoy our charming and entertaining neighborhood, the Gold Coast. Thank you for your positive remarks pertaining to...

Lincoln, Nebraska, United States
Reviewed 23 March 2015

Keeping with the Waldorf Astoria tradition of world-class hospitality and service, the hotel staff meet and exceed my expectations in accommodations and service. Thank you for an elegantly choreographed stay of the highest quality.

Review collected in partnership with Waldorf Astoria
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7Thank Jaye O
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Jaye O , Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for your business trip to the Windy City and thank you so much for sharing your feedback on TripAdvisor. I am delighted to read that your overall visit exceeded your expectations. Thank you for your positive comments pertaining to the quality...

Chicago, Illinois
Reviewed 20 March 2015

I live in Chicago and have been to the hotel for numerous occasions and events, but had yet to visit the spa. I finally booked a spa day March 2015 - EXCELLENT! The staff (throughout the entire spa and hotel including the valet), services (massage, facial and pedicure), and amenities lived up to the high expectations I had. I will...

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8Thank ChitownCityGal_13
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear ChitownCityGal_13 , Thank you so much for visiting with us again at the Waldorf Astoria Chicago and for taking the time to share your feedback of your visit to our Spa. I am truly pleased to read that you enjoyed several of the relaxing services our Spa has to offer and most importantly, it gives me true pleasure to...

Reviewed 18 March 2015

we needed to get away for 24 hours and the waldorf provided that fantastically. Beautiful room, huge tub, shower had great water pressure, comfortable bed. Great location yet quiet, terrific staff. Very nice that they gave us a humidifier in our room. Really well equipped fitness center and great lap pool

Review collected in partnership with Waldorf Astoria
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8Thank fluteoboe1
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear fluteoboe1, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for your short getaway in the city. It gives me true pleasure to read that you found comfort in your suite and that you enjoyed the convenience of the hotel’s location. Thank you for your kind comments with regard to our service team....

Minneapolis, Minnesota
Reviewed 17 March 2015

Girls weekend retreat in Chicago. The hotel is absolutely beautiful and service is superb. I have stayed at many four and five star hotels over the years and this is one of my favorites and will not disappoint. We spent a day in the spa and it was outstanding as well. I only wish I could have stayed longer. The...

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Helpful?
7Thank J W
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear JW, Thank you for sharing your review of your most recent stay at the Waldorf Astoria Chicago. I am truly pleased to read that you enjoyed the décor and design of the hotel and that our service team did not disappoint you. Thank you for your positive remarks with regard to our Spa & Health Club. I am happy...

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more   less 

Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: ₹ 25,003 - ₹ 45,046 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com and Jetsetter so you can book your Waldorf Astoria Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Chicago
#4 Family Hotel in Chicago
#4 Business Hotel in Chicago
#7 Spa Hotel in Chicago
#11 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Chicago staff and other travellers.
16 questions
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Questions? Get answers from Waldorf Astoria Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North views are the best.”
 of 5 bubbles chrishV8466BJ, 20 Feb 2017 | Read review
“Standard rooms seem a strong value. Our suite near the elevator did not have noise issues.”
 of 5 bubbles GoKate, 22 Jan 2017 | Read review
“My favorite room is the Astoria Suite with fireplace and terrace!”
 of 5 bubbles Mom2MGirls, 18 Jan 2017 | Read review
“If possible try to get a balcony at least”
 of 5 bubbles R8789GRmarkw, 6 Jan 2017 | Read review
“If you want to romanticize your trip, ask for a suite with a fire place. Very nice!”
 of 5 bubbles bryans540, 28 Dec 2016 | Read review
5 of 5