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Holiday Inn Chicago O'Hare Area, an IHG hotel

Holiday Inn Chicago O'Hare Area, an IHG hotel

Chambre lit King
Traveller (196)
Room & Suite (173)
Bar Louie at the Holiday Inn Chicago O'Hare
Dining (12)

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Avg. ₹11,367 /night, 12/14 - 12/15
₹14,167
per night
₹11,834
per night
₹9,501
per night

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About

#161 of 214 hotels in Chicago
4.0 of 5 bubbles
Location
3.7 of 5 bubbles
Rooms
3.7 of 5 bubbles
Value
3.9 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.8 of 5 bubbles
Sleep Quality
Comfort meets convenience at the Holiday Inn Chicago O'Hare International Airport. The Holiday Inn Chicago O'Hare Hotel (ORD), just 20 minutes from downtown Chicago, offers you quality lodgings near the airport, making us your top choice for comfort and convenience in Chicago. Bring your family to our Chicago O'Hare hotel, located just off I-90 with close proximity to all that Chicago has to offer. Nearby attractions include the Rosemont Theatre, Donald E. Stevens Convention Center, Allstate Arena, Des Plaines Rivers Casino, Wrigley Field, Millennium Park, Willis Tower and shopping at the Fashion Outlets of Chicago. For corporate travelers, O'Hare International Airport is just two miles away, and we are close to numerous businesses such as Career Builder, Verizon, US Cellular, OCE, T-Mobile, True Value, USMLE, the Big Ten Headquarters and the Donald E. Stephens Convention Center. Chicago's Blue Line Train is across the street with direct access to downtown Chicago.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, Hindi
Hotel links

Location

5615 N. Cumberland Avenue, Chicago, IL 60631
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 40 out of 100
40
O'Hare Intl Airport
5.9 km•
See all flights
Midway Airport
22.9 km•
See all flights
Cumberland
5 min•Chicago L
Traveller rating
  • 177
  • 270
  • 209
  • 74
  • 72
Time of year
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Popular mentions
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Detailed Reviews
Chris K wrote a review Aug 2023
Los Angeles, California
+1
3.0 of 5 bubbles
Stayed here for 1 night for business. It's conveniently located near O'Hare airport and they have free shuttle pick ups and drop offs. After you land, call the front desk and ask them when the shuttle will arrive and they should be able to give you an accurate time. The shuttle picks up at the Bus/Shuttle Center which is located right next to the Hilton hotel. Follow the signs outside and just look for the hotel and you should be able to find the Bus/Shuttle Center.
The hotel's lobby looks really nice and they have a spacious gym. The rooms are outdated and could use a renovation. TV is small and connection from remote to TV was slow. No issues with WIFI though.
There were a couple of things that didn't meet my expectations. One is they have no water cooler in the gym, the first time I have ever seen that. I usually like to fill up my water bottles there but this hotel had none. Second, no free coffee in the lobby area.
There is also no free breakfast, but they do have a restaurant on-site. I paid about $20 for the breakfast buffet which was tasty. They also have a little convenience store that was reasonably priced for drinks.
If management could just spend a little more money to add a water cooler and free coffee, I think it would speak volumes to the experience.
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Date of stay: August 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Chicago O'Hare Area, an IHG hotel
Responded 12 Sept 2023
Hi Toyo K, Thank you for staying and sharing your experience at our Holiday Inn Chicago O'Hare Area. We appreciate you doing business with us! We're committed to providing you with the best overall experience. I'm sorry we've missed the mark. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last! Safe travels, Jomar M. Case Manager IHG Hotels & Resorts Service
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
xcheck28 wrote a review Jul 2022
Sandusky, Michigan
3.0 of 5 bubbles
The room itself was fine, no complaints there. However, definitely overpriced for what is offered. No water or coffee in the lobby, seriously? With a group that rented a meeting room, to which almost no service was provided - they left the lunch in the room overnight and never did clear it out the next day! Check-in staff was friendly, but overall service for guests is lacking.
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Date of stay: July 2022
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Chicago O'Hare Area, an IHG hotel
Responded 3 Aug 2022
Hi xcheck28, Thank you for your coming to visit us. Here at Holiday Inn Chicago O'Hare Area, we provide a quality stay in an environment to rest and enjoy your vacation with your loved ones. I received your evaluation of our service and am sorry for the inconvenience during your stay. I understand your disappointment about these matters. I handed out your comments to our local area managers to get evaluated. We took action to improve our services and offers. I invite you to visit us on your next travel adventure so you can experience our new offers. Great wishes, Oscar C. Case Manager IHGService
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dismag77 wrote a review Oct 2023
Seattle, Washington
+1
3.0 of 5 bubbles
Do yourself a favor and stay at the holiday inn Rosemont. Our party got mixed up about the two hotels near o’hare. Some of us ended up here while the rest stayed at the rosemont location. When we got to our room the fan was on in the bathroom and was extremely loud and was not on a switch. Then there was a sound coming from the fire alarm box and the smoke detector was missing altogether. I called the front desk who sent the maintenance person up. He looked at the missing smoke detector and asked me where it was? We had just checked in and there wasn’t one there. He said he would be back in 10 minutes to fix it. We had to leave. When we came back he had taped the vent in the bathroom and the red alarm box. Also on Friday night there was poker going on in the room right off the lobby. It was packed later in the evening. I assume the lack of parking was due to the number of people playing poker. The rosemont location was so much nicer. It has been renovated and is so much nicer than this hotel. While the employees of this hotel were very nice and accommodating, the age of the building is showing.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan Roddan wrote a review Mar 2023
Green Bay, Wisconsin
Hotel's Favourite
5.0 of 5 bubbles
Our group of seventeen actually did the park and fly at the Crowne Plaza but unfortunately, their shuttle service when we arrived back at O'Hare was at best a horrible experience. The Crowne Plaza driver Ray treated our group like complete garbage, yelled at us and told us we were NOT his problem even though the hotel stated he would be picking up our entire group. He stated that he would be back in about an hour to get us but it would be again first come/first served. If we didn't like that, we should call Uber or some other shuttle service for all seventeen of us! He simply left us wondering what to do in 30-degree weather.

The Holiday Inn driver Adrian overheard the conversation and once the Crowne Plaza driver left, Mr. Adrian apologized for his behavior and offered to take our entire group back to the Crowne Plaza. He quickly loaded everyone's luggage and brought us back to the hotel parking lot. His caring actions not only provided him a great tip but also gained seventeen individuals that will utilize the Holiday Inn next time we fly out of O'Hare! On behalf of our entire group, thank you and much appreciation to Mr. Adrian for his services. Holiday Management - you have a wonderful gem in a sea of employees!!!
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Date of stay: March 2023
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy H wrote a review Oct 2020
Menasha, Wisconsin
1.0 of 5 bubbles
We stayed at Holiday Inn through park sleep and fly. We booked knowing that their shuttle wasn't running a schedule due to Covid. However their website said they would deduct your transportation cost to and from airport if shuttle wasn't available. A shuttle was available on the morning of Sept. 30th but not on Sunday October 3rd. We got an Uber and hotel said send the receipt and it would be deducted from hotel bill. We emailed a copy of receipt and have called them twice. As of Oct 30th still no reimbursement. If you really aren't going to follow through then don't say you will reimburse people.
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Date of stay: September 2020
4.0 of 5 bubblesValue
1.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: our room was clean and quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Chicago O'Hare Area, an IHG hotel
Responded 13 Nov 2020
Hi Andy H, Thanks for your review and for staying with us. We aim at providing a lasting impression of the brand by providing our guests with dependable service. I am sorry this was not the case because of the challenges you encountered with the local shuttle service. I would like to follow-up on this and have sent you a private message to obtain additional information. Again, thanks for staying with us. I still hope you would give us another chance in the future. Sincerely, Connie D Case Manager IHGService
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
voyagersLondon wrote a review Jun 2022
Harrow, United Kingdom
2.0 of 5 bubbles
The hotel website boasts an airport shuttle but I waited 1 and half hours for it. As with all Americans they believe the USA is the whole planet and when I asked by email before my trip I was told to wait at door 2. This was the domestic terminal and despite phoning from the international terminal 5 times the front desk did not have a clue about the shuttle location. It apparently runs every 45 minutes but after 5 phone calls it took 90 minutes.Despite being an IHG member for over 30 years I will stay at the on airport Hilton next time. It would have also been nice to use / sit by the pool for an hour or 2 but it looked like a bomb site and was covered and locked despite temperatures of 80 degrees.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tom f wrote a review Jul 2023
Fulton, Illinois
2.0 of 5 bubbles
The hotel itself was nice. The restaurant called Bar Louie had terrible service and when we checked out we found out why. No matter how many people 2 or what you order is 18% tip included so no reason to give decent service. They had a half off appetizers and you actually got half an appetizer and then as far as the tip went, they charged you 18% on the full price of the appetizer. Going to find another Hotel Restaurant when we fly out of Chicago.
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Date of stay: July 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Find another place to stay in a hotel. It’s nothing special. It was all about the restaurant,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mary k wrote a review Sept 2023
5.0 of 5 bubbles
Clean room, needed a few repairs and updates. Outstanding staff! Lady at front desk phenomenal, friendly and helpful. Some areas of the hotel needs attention, cleaning and repairs. We prepaid for the breakfast, saved a few dollars that way. Full buffet breakfast was excellent! Scrambled eggs, sausage, fruit, pancakes and more! All fresh and the appropriate temperature. Even at full $14.95 price was worth it. We had dinner one night too. Large portions and delicious meals. My burger was cooked to order my husband had the generous chicken nachos. They were busy but the service was still timely. I would have given four stars instead of five but we had horror stories from others attending the wedding. They Paid triple what we paid and had a less than satisfactory stay. Great value!
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Date of stay: September 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: This hotel is convenient to the airport. If you need to go downtown take the shuttles! Expect 1-2...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pierre P wrote a review Jan 2022
Garrigues, France
2.0 of 5 bubbles
Spent 4 nights in this hotel. Almost a nightmare.
Public areas were dirty, suffering important lack of housekeeping. Even if rooms were not so dirty, overall maintenance is bad and can make the stay dangerous as soon as electrical areas are not protected in the bathroom.
Hotel team is just reading some information, not personal attention to the question and not taking care about level of understanding. Top was the day I requested support to get some cash for laundry, the answer was that ATM is only for US cards, no sorry, nothing...
And speaking about check out, a night mare: stay was paid by my company, but they do not accept it, than 2 weeks after they told me they need to refund the money and ask me to share my card details by emails.
One of my worse experience for the last 10 years in North America.
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Date of stay: January 2022
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Pass your way!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen-Gent_Belgium wrote a review Jun 2022
Helsinki, Finland
2.0 of 5 bubbles
Wet carpet in hotel room - an AC that sounds like a German bomber - a toilet that refreshes the water three tes an hour - and a breakfast where every ingredient cocnsist of 80% salt. And all for the lovely price of almost 200$ a night… I think sleeping u der bridge turns out better. #ShameIHG
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: Just don’t
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
Seh1474 asked a question Mar 2022
Hagerstown, Maryland64 contributions15 helpful votes
Is there a grassy pet relief area to walk my dog?
Honeybunny96 asked a question Jun 2021
Los Angeles, California177 contributions39 helpful votes
Is this near a metro station
Answer from home29803
Aiken, South Carolina68 contributions34 helpful votes
Yes , we parked for free
Colin L asked a question May 2018
Sinquerim, India19 contributions46 helpful votes
Do you have tea and coffee facilities in the rooms?
Answer from Shari J
Atlanta, Georgia33 contributions52 helpful votes
Yes! We also had a Keurig machine and we went to Whole Foods just down the street to get more pods. My husband is a coffee addict! :)
Answer from Wayne0083
Windsor55 contributions55 helpful votes
I do not a shuttle, and I don't know how long it takes.
…
mmurphy530 wrote a tip Oct 2024
Rockwall, Texas3 contributions
4.0 of 5 bubbles
"No restaurant just breakfast no bar just a clean updated Holiday Inn "
Read full review
Mary k wrote a tip Sept 2023
1 contribution
5.0 of 5 bubbles
"This hotel is convenient to the airport. If you need to go downtown take the shuttles! Expect 1-2 hours to travel 10-20 miles in car."
Read full review
tom f wrote a tip Jul 2023
Fulton, Illinois16 contributions17 helpful votes
2.0 of 5 bubbles
"Find another place to stay in a hotel. It’s nothing special. It was all about the restaurant, which is now very poor."
Read full review
Valerie O wrote a tip Jul 2023
7 contributions
1.0 of 5 bubbles
"Dated and noisy"
Read full review
Michael D wrote a tip Jun 2023
18 contributions1 helpful vote
3.0 of 5 bubbles
"Make sure you’re going to the right hotel. There are three Holiday Inns in close proximity to each other. Book/go to the correct one"
Read full review
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PRICE RANGE
₹9,416 - ₹12,216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chicago o`hare hotel chicago, chicago holiday inn
FORMERLY KNOWN AS
Clarion Hotel Barcelo - O'Hare Arpt
LOCATION
United StatesIllinoisChicagoNorwood Park / Far North Side / O'Hare
NUMBER OF ROOMS
243
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOLIDAY INN CHICAGO O'HARE AREA, AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Holiday Inn Chicago O'Hare Area, an IHG hotel
Which popular attractions are close to Holiday Inn Chicago O'Hare Area, an IHG hotel?
Nearby attractions include Grandparents (0.4 km), Prime Tobacco&cigar (0.5 km), and Brickton Park (0.8 km).
What are some of the property amenities at Holiday Inn Chicago O'Hare Area, an IHG hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Holiday Inn Chicago O'Hare Area, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Chicago O'Hare Area, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Chicago O'Hare Area, an IHG hotel?
Conveniently located restaurants include Perry Mac's Restaurant, Elly's Brunch & Cafe (cumberland Ave.) , and D'Agostinos Pizza.
Are there opportunities to exercise at Holiday Inn Chicago O'Hare Area, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn Chicago O'Hare Area, an IHG hotel have an airport shuttle?
Yes, Holiday Inn Chicago O'Hare Area, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Chicago O'Hare Area, an IHG hotel have airport transportation?
Yes, Holiday Inn Chicago O'Hare Area, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Chicago O'Hare Area, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Chicago O'Hare Area, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Chicago O'Hare Area, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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