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Holiday Inn Express Hotel Cass

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991 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel Cass
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Showing 882: English reviews
Buffalo, NY
Reviewed 29 July 2013

I stayed here for two nights this past weekend. The staff was all very friendly especially at the front desk. They offered suggestions on places to go and gave good directions. Even helped my carry my bag and hail a cab for me this morning. the roms are nice and updated but very SMALL. Overall great place to stay and...

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Helpful?
Thank ravenschick
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review ravenschick! We're thrilled you enjoyed your stay and our hardworking staff. We hope to see you again soon. Thanks again!

Thessaloniki, Greece
Reviewed 29 July 2013

Nice hotel, centrally located, near the magnificent mile. Small rooms though, a bit tough for family of four. Breakfast, free wifi and proximity to subway are the pros. Good value for money, so I would recommend it.

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Thank KaliThessaloniki
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review KaliThessaloniki. We're glad you enjoyed your stay with us! Thanks again and we hope to see you again soon.

Indiana
Reviewed 29 July 2013

A great hotel in the heart of the city. It's within walking distance to most downtown attractions. Great restaurants nearby. Rooms are a bit on the small side, but the bathroom was spacious. One of the best parts of the hotel, other than the location, is the excellent staff that greets you when you walk in the door. Knowledgable, friendly,...

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Thank Candacesue82
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hello Candacesue82, thank you very much for your review! We're so flattered by your kind comments. We work hard to ensure our guests have the best experience possible and are so glad you enjoyed your stay. Thanks again and we hope to see you again soon.

Charleston, SC
Reviewed 26 July 2013

This hotel has a great location for exploring Chicago or working in the city. You are close to Michigan Avenue, State Street, Rush Street, and dozens of really goor restaurants. The hotel seems to keep employees from year-to-year, so that speaks well for the place. The breakfast is basic HIE stuff, but it's good enough. The rooms can be on...

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Helpful?
Thank barryorflo
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thanks for your review barryorflo! We're thrilled you enjoyed your stay with us and took advantage of our convenient location in the heart of downtown Chicago. We hope to see you again soon. Thanks again!

Madison, Wisconsin
Reviewed 25 July 2013

Tiny rooms, but the hotel is well located. If you're by yourself or have only one other person with you and only need a place to sleep while in Chicago, this hotel is fine. The hotel was renovated fairly recently, but the renovation was obviously done on the cheap. Calling this a boutique hotel is a stretch-if Motel 6 tried...

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Helpful?
Thank imthedoctor
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thanks for your review imthedoctor. We're glad you enjoyed our hardworking, friendly staff and our clean property. Thanks again and have a nice day!

Reviewed 22 July 2013

we came to chicago for the pearl jam show...the location of the hotel was convienent for anything you want to do in chicago. very close to the red line. loved the feel of the hotel...even the music in the elevators was cool. rooms are cozy by newer hotel standards but plenty big enough for us. staff could not have been...

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1Thank vedderman13
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thanks for your review vedderman13 (love your username too)! We're glad you enjoyed your stay with us and also got the chance to check out Pearl Jam at Wrigley. What a show! We look forward to seeing you again. Have a great day.

SIOUX LOOKOUT
Reviewed 21 July 2013

I was a little surprised at how small our room was, but it was clean and comfortable. Good climate control kept us cool, despite a wicked heat wave. I was pleasantly surprised by the complimentary breakfast, as I have had much more basic offerings at other hotels. You're not going to find breakfast included with the price of your stay...

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1Thank KRIS D
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hello KRISTI H, thank you so much for your review. We're thrilled you had a nice stay with us and enjoyed our hot, fresh complimentary breakfast. We work hard to ensure our guests have the best experience possible and we believe part of that starts with a delicious complimentary breakfast spread. Thanks again and we look forward to seeing you...

Sudbury, Canada
Reviewed 15 July 2013

We looked for a hotel that was affordable for Chicago. This was but the rooms are quite small and then parking is a issue. Remember that when booking a hotel you have to take into consideration parking, if you are driving, of about $40-$50 extra a night. The rooms were very clean and the air-condition worked wonderfully. Close to everything...

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1Thank JillMarch2012
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review JillMarch2012! We're so glad you enjoyed your stay with us and we look forward to seeing you again soon. Thanks and have a great day.

Little Canada, Minnesota
Reviewed 14 July 2013

The room was small, which I had read in other reviews, but not too bad. The toiletries, kleenex and toilet paper were sporadically refreshed. The breakfast was ok, but nothing great. The room was clean. It was hard to regulate the temperature. Elevators were slow. A TV came on loudly every morning at 5:30. Location was fine, close to restaurants,...

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Helpful?
Thank cds02
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review cds02. We appreciate it and hope you have a nice day! Thanks again.

Reviewed 13 July 2013 via mobile

This hotel is a great find if you want to be close to the Magnificent Mile. The staff were very friendly and extremely helpful. Yes, the rooms are on the small side - for the price and the location you could do far worse!

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1Thank Hamish P
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thanks for your review Hamish P! We're glad you enjoyed our location and helpful staff. We hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Business travelers will appreciate our downtown Chicago hotel location near major companies such as Deloitte, Boeing, AT&T, Sun Microsystems, Computer Sciences Corp. and Northwestern Hospital. Flying into Chicago? Our Chicago hotel is close to O'Hare (18 miles) and Midway (12 miles) Airports, saving time for the busy executive. Staying at this landmark Chicago hotel will make it easy to visit popular Chicago attractions like the Shedd Aquarium, the Art Institute, Navy Pier, Lincoln Park Zoo and Millennium Park. Catch a game with one of the 16 professional sports teams in town. At our Chicago downtown hotel, you're just 2 blocks away from Michigan Ave, Chicago's Magnificent Mile. Newly renovated, this historic Holiday Inn Express Magnificent Mile hotel has 175 guestrooms and 3 suites. The public areas reflect 1920s Beaux Arts' architecture and feature a great room with comfortable seating areas for the complimentary Express Start breakfast. Our Chicago hotel provides a chic, urban setting that is Wi-Fi friendly, stylishly updated and convenient to downtown businesses and attractions. Whether you visit Chicago for business or vacation travel, stay comfortably at our Magnificent Mile hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel Cass

Address: 640 N Wabash Ave, Chicago, IL 60611-2726
Region: United States > Illinois > Chicago
Price Range: ₹ 7,200 - ₹ 25,396 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel Cass 2.5*
Number of rooms: 174
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Also Known As:
Holiday Inn Express Chicago
Holiday Inn Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel Cass staff and other travellers.
4 questions
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New Hartford, New York
over a year ago
East Lansing, MI
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel Cass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to avoid staying close to elevator, could hear all night.”
 of 5 bubbles ffamily5, 24 Mar 2017 | Read review
“Higher floors are best, above floor 8 at least”
 of 5 bubbles , 16 Mar 2017 | Read review
“If you're concerned about room size, get a king room.”
 of 5 bubbles TrixieP62, 13 Feb 2017 | Read review
“Ask for a room overlooking the city!”
 of 5 bubbles A1434CXsusanc, 12 Feb 2017 | Read review
“Don't get a room on the 16th. floor. You'll hear the air handlers on the roof humming all night.”
 of 5 bubbles docjk52, 25 Jan 2017 | Read review
5 of 5