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Holiday Inn Express Hotel Cass

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Traveller (291)
Room & Suite (261)
Dining (56)
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Overview
  • Excellent25%
  • Very good46%
  • Average20%
  • Poor7%
  • Terrible2%
Travellers talk about
“rooms are small”(116 reviews)
“hi express”(12 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel Cass
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Rooms
6 Jun7 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,104)
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Show reviews that mention
All reviewsrooms are smallthe magnificent milehi expressgreat locationfree breakfastyogurttwo blockstrader joesdowntown chicagothe breakfast areamag mileplace to sleepnavy pierwithin walking distancemichigan avefront desk staffwalked everywhere
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421 - 425 of 982 reviews
Reviewed 3 September 2014

Stayed for a long weekend visit in June. LOVED the location! Trader Joe's just across the street; wonderful Chicago pizza and Mexican restaurants, and EASY walking to the Magnificent Mile! Best yet, breakfast was included with vast assortment of hot and cold foods to start...More

1  Thank gmamimi
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 5 September 2014

Hi gramimi - Thank you for choosing us for your recent visit to Chicago. We are glad to hear that you enjoyed our location, and that you found the valet parking service valuable. We appreciate your remarks, and we hope to see you again soon!

Reviewed 1 September 2014

I like staying at Holiday Inn Express because of the free breakfast and also the opportunity to earn IHG Hotel points.This hotel is OK, but I wouldn't rate it quite as high as some of the other properties of this chain I have stayed at....More

1  Thank Arthur G
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 5 September 2014

Hi Arthur G - Thank you for posting your review. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. Thank you for letting us know about the confusion...More

Reviewed 1 September 2014

If you're looking for a nice hotel that's not expensive and VERY close to shopping, this is it. Starbucks and Trader Joes are steps away. Nordstrom and the Magnificent Mile are 2 blocks away. We stayed for 2 nights this week and walked everywhere while...More

1  Thank Tricia S
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 5 September 2014

Hi Tricia S - Thank you for choosing us for your recent visit to Chicago. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. We are happy to...More

Reviewed 31 August 2014

My daughter and I recently stayed at this hotel and loved it! Fantastic location, wonderfully warm and helpful staff, and clean and updated rooms. Yes, they may be a little on the small side, but perfect for the two of us. We'll be returning to...More

1  Thank postmamax2
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 5 September 2014

Hi postmamax2 - Thank you very much for posting your review. We are happy that you and your daughter enjoyed your visit to Chicago. We hope to see you on your next trip. Safe travels.

Reviewed 30 August 2014

2 families spent 2 nights at this hotel. It is a great location, very close to Michigan Ave. and the Magnificent Mile-within a 1/4-1/2 mile to Water Tower in one direction and Millennium Park in the other direction. Pizzeria Uno & due, Trader Joe's are...More

Thank fun2gogal
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 5 September 2014

Hi fun2gogal - Thank you for posting you review. We are glad to hear that you enjoyed your family's visit. We appreciate you remarks regarding our location, our amenities and our breakfast service. Sounds like a great time was had by all! We hope you...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 118 - US$ 445 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 118 - US$ 445 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (291)
Room & Suite (261)
Dining (56)
Amenities (29)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Tanisha B
4 February 2018|
AnswerShow all 7 answers
Response from TODD V | Property representative |
Hi Tanisha B - While we do not offer a shuttle to Navy Pier, there are many public transportation options detailed on the Navy Pier website. From our hotel, it is a short walk to the following buses: #29 State, #65 Grand... More
0
Votes
Geese99
29 September 2017|
AnswerShow all 8 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
0
Votes
Geese99
29 September 2017|
AnswerShow all 5 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
2
Votes
Room Tips
"Great water pressure on the second floor and can use stairs."
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"Book in advance"
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"All rooms are the same I believe but I only saw my room"
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"City View or High Floor"
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