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Holiday Inn Express Hotel Cass

Booking.comUS$ 164*
View Deal
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 215*
US$ 164*
US$ 215*
US$ 164*
US$ 215*
US$ 164*
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Holiday Inn Express Hotel Cass
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1,002 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel Cass
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Showing 892: English reviews
Reviewed 24 October 2013

The location is good but the rooms are too small, the lobby is upstairs, and doesn't have ramp for strollers or wheel chairs, for 300 dollars a night you can do better. The parking was really expensive. The breakfast is ok, but nothing special

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Helpful?
Thank paulinamm
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thanks for your review paulinamm. Our parking is consistent with prices in downtown Chicago; due to the space constraint and dense population of being in heart of the city. Thanks again and we hope you have a nice day.

Chicago, Illinois
Reviewed 21 October 2013

This property was originally Cass Hotel that Holiday Inn took over. They did a complete rehab and did it well. However, rooms are still TINY. Bed and linens all great. Bathroom sink doesnt have sides to put anything. One slim small shelf to put your stuff. Hard to fit two people in same room. It was a great redo but...

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Helpful?
Thank margaretmarie
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hello margaretmarie, thank you for your review! We're glad you enjoyed our historic renovations and attentive staff. Thank you again and we hope you have a nice day.

Falmouth, Massachusetts
Reviewed 21 October 2013

Hotel Cass, now operated as a Holiday Inn Express, is a block off magnificent mile, near tons of great resturants, convenient to public transport with friendly, knowledgeable staff with a boutique ambience make this a dynamite value for right down there in the loop. Hotel Cass is fine for business or families and ideal for tourists. Breakfast was a step...

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Helpful?
Thank Titamargs
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hello Titamargs, thanks very much for your review! We're so glad you enjoyed your stay with us, especially our hot, complimentary breakfast, cleanliness and hardworking staff. Thanks again and we hope to see you again soon!

San Pedro Sula, Honduras
Reviewed 20 October 2013

I was received with a nice wellcome and smile at the front desk and two small bottles of water, service was fast, but as soon as I arrived at my room things started to get sour. My wife and I arrived at midnight very tired and eager to get into the queen bed which indeed was in the little room,...

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Helpful?
Thank Carlos R
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel Cass, responded to this review

Dear Carlos R, Thank you for taking the time to provide feedback on your stay. It is unfortunate the service and accommodations you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we get very seriously. We have shared your comments with the staff and we’re confident the necessary adjustments will be...

Winnipeg, Manitoba, Canada
Reviewed 18 October 2013

This is our second stay at the Hotel Cass, this time for the Chicago Marathon. The hotel is very nice, even if the rooms are a bit small. The location is exceptional - within walking distance of many major attractions, shopping and restaurants. The value for your stay is top drawer. The front desk staff are very friendly. When I...

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Helpful?
Thank Peter D
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Peter D, thank you for your review! We're thrilled you gave us the pleasure of hosting you again and are so glad you enjoyed your stay with us. We hope to see you again, have a great day.

Arizona
Reviewed 15 October 2013

This is the former Hotel Cass but it's been updated by Holiday Inn Express. Just a couple of blocks off Michigan Ave. and near Water Tower. Wonderful breakfast with large selection of hot and cold items. Good rates. Had a room with 2 dbl beds, small but sufficient. Staff was very friendly.

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Helpful?
Thank Poodleparent
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Poodleparent, thank you for your review! We're thrilled you enjoyed our complimentary hot breakfast, convenient location and friendly staff. Thanks again and we hope to see you again soon.

New York City, New York
Reviewed 14 October 2013

I needed a last-minute hotel reservation somewhere near the Loop; nothing fancy, just a clean and convenient place to sleep for three nights. Given that this was Chicago Marathon weekend, options were limited and and very expensive. I managed to get a room at the Cass and, honestly, I wasn't expecting much; it is, after all, a Holiday Inn Express,...

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Helpful?
Thank Gary L
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Gary L, thank you so much for your review! We thoroughly enjoyed reading your review and are so very pleased you enjoyed your stay with us. We work hard to ensure our guests have the best experience possible and are so glad you did. Thanks again and we hope to see you again soon.

USA
Reviewed 14 October 2013

Taking the train to Chicago and a cab ride to the hotel, I was very impressed with the location, appearance and welcoming staff. The rooms in this restored old hotel are a bit small compared to the modern Holiday Inn Express but the cleanliness and amenities more than make up for the size. And the location is ideal to experience...

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Helpful?
Thank DJHerm
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi DJHerm, thanks for your review! We're so glad you enjoyed your stay with us, including our hardworking staff, convenient location in the heart of downtown Chicago, and restored historic property. Thanks again and we hope to see you again soon!

Wilmington, Ohio
Reviewed 5 October 2013 via mobile

Holiday in express has revived historical Chicago Hotel Cass too intelligent beautiful hotel, although the rooms are small for the value and the location you're just minutes from the Magnificent mile is wonderful.

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Helpful?
1Thank osugrad94
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi osugrad94, thanks for your review! We're glad you enjoyed our restoration of the historic Cass Hotel. We hope to see you again soon.

Perth, Australia
Reviewed 5 October 2013 via mobile

Nice, clean hotel right in the heart of downtown Chicago. Rooms are small, but well appointed and very clean. Staff are very helpful and friendly. Free breakfast was also very nice with hot options changing daily. Great restaurants nearby and quick walk to all the fantastic shopping Chicago has to offer

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Helpful?
Thank tarynsmum
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review tarynsmum. We're glad to hear you enjoyed your time with us, including our friendly staff, convenient location and hot complimentary breakfast. Thanks again and we hope to see you again soon!

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Business travelers will appreciate our downtown Chicago hotel location near major companies such as Deloitte, Boeing, AT&T, Sun Microsystems, Computer Sciences Corp. and Northwestern Hospital. Flying into Chicago? Our Chicago hotel is close to O'Hare (18 miles) and Midway (12 miles) Airports, saving time for the busy executive. Staying at this landmark Chicago hotel will make it easy to visit popular Chicago attractions like the Shedd Aquarium, the Art Institute, Navy Pier, Lincoln Park Zoo and Millennium Park. Catch a game with one of the 16 professional sports teams in town. At our Chicago downtown hotel, you're just 2 blocks away from Michigan Ave, Chicago's Magnificent Mile. Newly renovated, this historic Holiday Inn Express Magnificent Mile hotel has 175 guestrooms and 3 suites. The public areas reflect 1920s Beaux Arts' architecture and feature a great room with comfortable seating areas for the complimentary Express Start breakfast. Our Chicago hotel provides a chic, urban setting that is Wi-Fi friendly, stylishly updated and convenient to downtown businesses and attractions. Whether you visit Chicago for business or vacation travel, stay comfortably at our Magnificent Mile hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel Cass

Address: 640 N Wabash Ave, Chicago, IL 60611-2726
Region: United States > Illinois > Chicago
Price Range: ₹ 7,962 - ₹ 25,812 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel Cass 2.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago
Holiday Inn Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel Cass staff and other travellers.
5 questions
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New Hartford, New York
over a year ago
Las Vegas, Nevada
8 days ago
East Lansing, MI
over a year ago

See all questions (5)

Questions? Get answers from Holiday Inn Express Hotel Cass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to avoid staying close to elevator, could hear all night.”
ffamily5, 24 Mar 2017 | Read review
“Higher floors are best, above floor 8 at least”
, 16 Mar 2017 | Read review
“If you're concerned about room size, get a king room.”
TrixieP62, 13 Feb 2017 | Read review
“Ask for a room overlooking the city!”
A1434CXsusanc, 12 Feb 2017 | Read review
“Don't get a room on the 16th. floor. You'll hear the air handlers on the roof humming all night.”
docjk52, 25 Jan 2017 | Read review
5 of 5
Booking.com
US$ 164* /night
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HIExpress.comUS$ 164
Orbitz.comUS$ 164
TripAdvisorUS$ 164
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Prices are for 1 room, 2 adults
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