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Holiday Inn Express Hotel Cass

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964 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel Cass
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Showing 860: English reviews
Berlin, NJ
Reviewed 10 September 2013

It's in a great location, it's nice & clean & the staff is terrific! There's no restaurant there but I loved the included breakfast served in the lobby/lounge area because it makes it a lot easier to get going & get your day started. Our room was kind of small but we didn't have to spend much time there anyway...

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Helpful?
Thank MandMinNJ
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review MandMinNj! We're thrilled you enjoyed your stay and look forward to seeing you again on your next trip to Chicago. Have a great day!

new york
Reviewed 10 September 2013

good location, adequate HIX breakfast, and if you can find a price below 100/night, go for it. the room is tiny, not surprising in downtown Chicago, a bed, a desk, not much more space in the room. The wall is pretty thin, you can hear other neighbors in and out all the time. one thing to complain about is the...

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Helpful?
Thank worldtravelexp
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review worldtravelexp. We're looking into the issue you raised and conducting remedial training as necessary. Thanks again and we hope you have a great day.

UK
Reviewed 9 September 2013

This was the best hotel we stayed in, it was so comfortable, clean and in a great location. The location was brilliant and within walking distance of a lot of day and night time activities. Everyone was really helpful and friendly and the staff were very accommodating. The free breakfast was second to none! If you're staying in Chicago you...

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Helpful?
Thank Claire N
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Claire N, thank you very much for your review! We're so thrilled you enjoyed your stay with us. We work hard to make sure our guests have a fantastic stay and we're so glad you did! Thanks again and we hope to see you again on your next trip to Chicago.

Indianapolis, Indiana
Reviewed 7 September 2013

My title best describes our room! Perfect for one. Two, if you love the one you're with! Though small, it was quite charming. Built in 1925, it was nice to stay in updated/renovated history. Since we spent so little time in the room, it wasn't an issue. The staff rocked, special thanks thanks to Hodji, the bellman who met us...

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Helpful?
Thank CharlieCN
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review CharlieCN! We really appreciate your kind words about our team members and Hodji and Lorraine, in particular. We thank you again for your review and hope to see you again soon. Have a great day!

Geneva, Illinois
Reviewed 7 September 2013

The hotel was great. Service staff was very friendly and helpful. Note that the rooms are very small. It used to be Hotel Cass, but now it is owned by Holiday. It still has the old charm. It is perfect if you aren't going to spend much time in your room. They are updated and clean. The bathroom sink seemed...

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Helpful?
Thank larryd6578
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review larryd6578! We're glad you enjoyed our complimentary hot breakfast, our vintage charm and convenient location in the heart of downtown Chicago. We hope to see you again soon, thanks again!

Greenlawn, New York
Reviewed 6 September 2013

The hotel is newly renovated. The free breakfast was great. The staff is very helpful. The price was exceptional for this great location. The room...is small there is no other way to put it. We had a corner room so I actually think we had move space. Having said that it is the city and space is at a premium....

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Helpful?
Thank Donna190
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review Donna190! We agree that space in the city is at a premium and our rooms are comparable to other hotels in the downtown area. We're glad you enjoyed your stay and we hope to see you again soon!

Wisconsin
Reviewed 6 September 2013

Convenient location, clean rooms and remodeled bathrooms with a boutique feel. However, our room was the smallest hotel room I have ever stayed at. For similar price, I would stay at the Courtyard or Palmer, which have much larger rooms.

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Helpful?
Thank Emm C
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review Emm C. We hope you have a nice day!

Carbondale, Illinois
Reviewed 5 September 2013

We were in town overnight for Cubs games and needed an IHG hotel where we could use points over a holiday weekend. This place fit the bill. It is a nice updated but old building. Small elevators, hall and rooms, but everything was done up nicely. We had room 1604, in a corner almost by itself. The door didn't close...

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Helpful?
Thank addison_and_clark
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review addison_and_clark, and what a fitting username for a Cubs fan! :) We're so glad you enjoyed your stay with us and our convenient location in the heart of downtown Chicago. We would be honored to have you stay with us again and hope to see you again soon!

Sarasota, Florida
Reviewed 4 September 2013

My husband and I recently stayed at this hotel for the second time. (The first time was May of 2010) We were very pleased with the hotel. The rooms are small, but they're neat and clean with comfortable beds, good sized tvs and nice bathrooms complete with bath-n-body works toiletries. I liked the late checkout time of 12:00, and I...

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Helpful?
Thank Laney86
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review Laney86! We're so glad you enjoyed your stay with us and took advantage of our delicious hot, complimentary breakfast. We look forward to seeing you again on your next visit to Chicago. Thanks again!

Virginia Beach, Virginia
Reviewed 4 September 2013

What else to say besides the title......the room I had was Tiny! As soon as you open the door, Bam, there's the bed. Bathroom is a nice size, room was very clean. NO complaints! Breakfast, there's a auto pancake maker. Just press a button and out comes two fluffy hot pancakes. Also had eggs, sausages, muffins, fruit, assorted cereals..yum yum...

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Helpful?
Thank EyeDeux
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review EyeDeux. We're so glad you enjoyed our hot, delicious complimentary breakfast (and tried out our tasty, fluffy pancake maker)! Great tip on taking the train from Midway to get to our hotel. Public transportation is the most economical way to travel in the city - besides walking, of course! Thanks again and we hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Business travelers will appreciate our downtown Chicago hotel location near major companies such as Deloitte, Boeing, AT&T, Sun Microsystems, Computer Sciences Corp. and Northwestern Hospital. Flying into Chicago? Our Chicago hotel is close to O'Hare (18 miles) and Midway (12 miles) Airports, saving time for the busy executive. Staying at this landmark Chicago hotel will make it easy to visit popular Chicago attractions like the Shedd Aquarium, the Art Institute, Navy Pier, Lincoln Park Zoo and Millennium Park. Catch a game with one of the 16 professional sports teams in town. At our Chicago downtown hotel, you're just 2 blocks away from Michigan Ave, Chicago's Magnificent Mile. Newly renovated, this historic Holiday Inn Express Magnificent Mile hotel has 175 guestrooms and 3 suites. The public areas reflect 1920s Beaux Arts' architecture and feature a great room with comfortable seating areas for the complimentary Express Start breakfast. Our Chicago hotel provides a chic, urban setting that is Wi-Fi friendly, stylishly updated and convenient to downtown businesses and attractions. Whether you visit Chicago for business or vacation travel, stay comfortably at our Magnificent Mile hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel Cass

Address: 640 N Wabash Ave, Chicago, IL 60611-2726
Region: United States > Illinois > Chicago
Price Range: ₹ 5,449 - ₹ 58,030 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel Cass 3*
Number of rooms: 174
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago
Holiday Inn Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel Cass staff and other travellers.
3 questions
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New Hartford, New York
over a year ago
East Lansing, MI
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel Cass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get high floor”
 of 5 bubbles Tipwadee2014, 19 Oct 2016 | Read review
“Definitely not the 8th floor please”
 of 5 bubbles Chenchu Surindra Avula , 18 Oct 2016 | Read review
“Our room on the 11th floor was fine in every respect. Some A/C noise but not enough to bother us.”
 of 5 bubbles 4liamc, 2 Oct 2016 | Read review
“Get a room on an upper floor because of all of the noise from the street, especially sirens and garage alarms.”
 of 5 bubbles happyadventurer5280, 29 Sep 2016 | Read review
“Don't bring too much or it won't fit.”
 of 5 bubbles Holmesmcjj, 12 Sep 2016 | Read review
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