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BEST WESTERN River North Hotel

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2,044 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN River North Hotel
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Showing 1,936: English reviews
Green Bay, Wisconsin
Reviewed 1 May 2014

The front desk night audit worker name Trice was extremely rude. I'm still upset about our stay and wished my group spent their money elsewhere. She would not give out any extra pillows or blankets even though she knew our room did not accommodate the amount of the people but it was the only room left because the room we...

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Helpful?
2Thank dianak07
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for sharing your experience with us. On behalf of our entire team, I would like to apologize for your experience. It is clearly not a positive one, far from it, and that's never what we want. We our investigating this matter and following it up with our staff to ensure such an experience never happens again. If you...

Chicago, United States
Reviewed 1 May 2014

The hotel has a great location near Rain Forest Café, Hard Rock Café, McDonalds, shopping, restaurants and movies; it represents a good value, with a well-trained and attentive staff; parking is free; and has good quality and clean rooms

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Helpful?
Thank Robert S
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the review! We're so happy you enjoyed your stay with us in Chicago. We look forward to seeing you the next time around! Samuel Marketing Mgr.

Loves Park, Illinois, Usa
Reviewed 1 May 2014

In town for a concert at House of Blues and chose this hotel for location and price. Free parking for guests, surrounded by great restaurants and all within walking distance. Very quiet inside. It was a great choice and would recommend it to anyone.

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Helpful?
Thank Patricia L
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you very much for the review. We're so glad you enjoyed your stay with us, and we hope you'll come back again. Samuel Marketing Mgr.

Reviewed 29 April 2014

The hotel was in a great location, walking distance to the Hard Rock Cafe and the Rain Forest Cafe. We found a really need Irish Pub around the corner on Grand Avenue. We were not in town to shop, but if you are an avid walker, you could walk to Michigan Avenue. Our only complaint was the noise, traffic, was...

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Helpful?
Thank 355brendal
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your review and for your compliments. I do apologize for the noise and the bed. Feel free to request a quieter room away from the street on your next stay, and we'd be happy to make you as comfortable as possible. Samuel Marketing Mgr.

Morton, United States
Reviewed 29 April 2014

The beds were very comfortable and I'm 7 months pregnant. Hotel staff was very nice, it wasn't loud, free wifi, free parking, very close to lots of restaurant choices! only downfall is there is no mini-fridge and microwave in hotel

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Helpful?
Thank Staci G
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your review. We're very glad you enjoyed your stay with us. In the future, we do have limited microwaves and mini-fridges guests can order to their room (based on availability). Let us know at the time of booking! Samuel Marketing Mgr.

Hobart, United States
Reviewed 28 April 2014

Hotel is nicely located downtown, but is a little dated. Comparing to prices of other hotels in the area, good for the value & parking is free. Expect amenities & fixtures to be older & spaces are smaller. Staff is super nice & helpful.

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Helpful?
Thank Raymond L
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your compliments. I'm glad you enjoyed your overall stay, and we hope you'll be back again. Samuel Marketing Mgr.

Decatur, Illinois
Reviewed 27 April 2014

May I say Niyera at the front desk handled our group with 7 different rooms of ALL ages professional and courteous. We were here for a 5k Brain Tumor walk, drove 3 hours---it was a nice experience and great places to eat all with in walking distances since we all wanted different things. I've stayed here before with another group...

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Helpful?
Thank Donna A
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thanks so much for your review and for you compliments about our staff and service. I know Nyera will be happy to hear that her interactions with you made a difference in your stay. I'd like to thank you for your continued loyalty with us, and we look forward to serving you in the future! Samuel Marketing Mgr.

Allen Park
Reviewed 27 April 2014

Had room on 6th floor. Elevator was small, there was 5 people in my group and we filled the elevator. Room was large it had 2 queen beds, twin size sofa sleeper and mini fridge. Room is dated and beds squeak. Staff is helpful. Parking is free which is a definite plus. Was there for a cubs game. Hotel is...

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Helpful?
Thank dragon175
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you very much for your high compliments! We certainly look forward to your return visit, and let us know if we can do anything to make your next stay more comfortable. Samuel Marketing Mgr.

Alton, United States
Reviewed 25 April 2014

Great value and location. Easy access to many restaurants and Michigan Avenue. Indoor pool was nice for the kids. The free parking is the best savings. They were great to work with and quickly got the car as needed. Rooms are on the small side but that's normal in the city. The only issue we had was the card keys...

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Helpful?
Thank Amy H
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your review and for all the compliments! I'm sorry that you had trouble with the card keys. They do, at times, deactivate, but I apologize for that inconvenience. We hope you'll be back to see us again. Samuel Marketing Mgr.

Reviewed 25 April 2014 via mobile

This is a very good hotel. We will be checking out in a couple of hours. Everything worked fine for us. The room is nice, clean and comfortable. They offer free parking and free Wifi (with good connection - we are in the 4th floor). Our online room deal also included breakfast served by a restaurant beside the hotel. All...

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Helpful?
Thank Andrea C
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your review and for the compliments. And thanks for the tips on our location and how close it is to other attractions. We hope to see you again soon! Samuel Marketing Mgr.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 

Additional Information about BEST WESTERN River North Hotel

Address: 125 W Ohio St, Chicago, IL 60654-4410
Region: United States > Illinois > Chicago > Near North Side
Price Range: ₹ 5,585 - ₹ 19,956 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN River North Hotel 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Best Western Chicago
Chicago Best Western
Hotel Style:
#66 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN River North Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN River North Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was very spacious. Suite with living area, bathroom and bedroom. Bed was nice.”
 of 5 bubbles Roxtiger, 29 Nov 2016 | Read review
“Pick a suite with windows facing north too see array of downtown area.”
 of 5 bubbles 980carlyf, 18 Nov 2016 | Read review
“Light sleepers: Do not stay anywhere near downtown Chicago. At a bare minimum, you are going to have horns, sirens and humans.”
 of 5 bubbles 750lawrencem, 31 Oct 2016 | Read review
“There's a lot of street traffic. A room on the backside of the hotel might be quieter.”
 of 5 bubbles LaurieF984, 30 Oct 2016 | Read review
“Get the King Deluxe for an exceptionally large room.”
 of 5 bubbles SYLVIATOPEKA, 28 Oct 2016 | Read review
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