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Best Western River North Hotel

2,388 reviews
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Traveller (331)
Room & Suite (250)
Storyboard
Overview
  • Excellent40%
  • Very good38%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“rainforest cafe”(109 reviews)
“pizzeria ora”(23 reviews)
“great location”(423 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Best Western River North Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,388)Write a Review
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Show reviews that mention
All reviewsrainforest cafepizzeria oragreat locationhard rock cafeparking attendantwithin walking distancedowntown chicagoohio streetrooftop deckriver northindoor poolnavy pieran older hoteltop floorfew blocksstreet noisethe magnificent mile
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1 - 5 of 2,259 reviews
Reviewed 1 week ago

Hotel needs to be updated dated. Pictures of hotel are very deceiving. Staff was pretty okay. It reminds me of apartments and very small elevators. The beds are very comfortable and clean. I had a king room and it was no space. Felt as if...More

Review collected in partnership with Best Western
Thank R6065JAjenniferk
Response from RiverNorthHotel, General Manager at Best Western River North HotelResponded 6 days ago

Thank you for staying with us and sharing your comments. Feedback such as yours is not typical of our hotel and we apologize if your stay was less than expected. We recently completed a full renovation of all guestrooms and public spaces. We are pleased...More

Hotel's Favourite
Reviewed 4 weeks ago

We have stayed at the Best Western River North before, and most recently enjoyed another weekend stay at this fine hotel. With newly renovated rooms, the BW has spacious, comfortable accommodations, which allows travelers plenty of room for baggage, and space to move around. Our...More

Thank kasaWisconsin
Response from RiverNorthHotel, General Manager at Best Western River North HotelResponded 3 weeks ago

Thank you for your continued patronage and booking another stay in January! We sincerely appreciate you choosing our hotel. We're pleased your family enjoyed our spacious rooms, indoor pool and great central location in downtown Chicago.

Reviewed 1 week ago

Great front desk service, competitive room pricing, and parking rates that are the lowest I could find in downtown Chicago. The hotel itself is on the older side, noise comes in from the corridors very easily, and the in room HVAC unit is the loudest...More

Thank Robert H
Response from RiverNorthHotel, General Manager at Best Western River North HotelResponded 6 days ago

Thank you for sharing your feedback regarding your stay at River North Hotel. It is through feedback such as yours that we can continue to make improvements. We apologize if there were aspects of your stay that were less than expected. Our onsite parking is...More

Reviewed 1 week ago

We had a great time at this hotel very clean friendly staff and great location.the beds were comfortable Will at the front desk was very helpful we were able to buy our tickets to the museum right there no waiting in line at the museum....More

Review collected in partnership with this hotel
Thank E1681KPlorin
Response from RiverNorthHotel, General Manager at Best Western River North HotelResponded 1 week ago

Thank you for staying with us and sharing your feedback. We are happy you enjoyed your stay and the service from the team. The ability to purchase museum tickets right here at the hotel front desk not only saves our guests money, but as you...More

Reviewed 1 week ago

This is the best place to stay in downtown Chicago! Great people service and location. I always stay here when visiting Chicago. On Christmas the hotel gave us a bag of presents for the kids. Stay here anytime of year. The best!

Review collected in partnership with this hotel
Thank rickbP9028IM
Response from RiverNorthHotel, General Manager at Best Western River North HotelResponded 1 week ago

Thank you for your continued patronage of our hotel. We're pleased you enjoy or great central location and the service you receive from the team. We look forward to seeing you again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Restaurant
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Restaurant
Heated pool
Indoor pool
Details
Price range
US$ 86 - US$ 269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Best Value Hotel in Chicago
#54 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 86 - US$ 269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Best Value Hotel in Chicago
#54 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
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Traveller (331)
Room & Suite (250)
Pool & Beach (36)
Dining (14)
Hotel & Grounds (222)
Bathroom (34)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
deartobie
14 November 2017|
AnswerShow all 10 answers
Response from RiverNorthHotel | Property representative |
Hello, We have a full service restaurant on site and the average breakfast runs $10 per person, depending on what you order.
0
Votes
kasaWisconsin
3 October 2017|
AnswerShow all 3 answers
Response from RiverNorthHotel | Property representative |
Hello, We did replace all the sofa/sofa sleepers with our recent renovation. As such, we feel your son would be comfortable on the sofa sleeper. We do have studio style suites that have a small living area and still have 2... More
0
Votes
Julie F
28 July 2017|
AnswerShow all 2 answers
Response from RiverNorthHotel | Property representative |
Hello, unfortunately you cannot see the fireworks, but the view is still spectacular.
0
Votes
Room Tips
"If it is cold outside, choose an upper floow."
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"Traffic noise may trouble some if your room is street facing."
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"Our room faced the street and consequently we were awakened frequently by sirens. Perhaps request a room that..."
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"Some rooms face the streets and have numerous sirens going by, morning, afternoon, and night."
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