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BEST WESTERN River North Hotel

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2,044 Reviews from our TripAdvisor Community

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Showing 1,936: English reviews
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEW

Simple and convenient hotel for my business trip. Hotel staff are helpful. Free coffee and hot chocolate at the lobby. Maybe next time leave water bottle in the room will be better. Use the vending machine to buy water but the machine took my money without dispense bottle.

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Helpful?
Thank James C
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're happy you enjoyed our convenient location and accommodating service staff. We apologize for any inconvenience regarding the vending machines. If you didn't speak to the front desk to have your money returned please feel free to call the hotel and speak to our front office manager to have it taken care...

Roxboro, North Carolina
Reviewed 1 week ago

This was a great hotel in a wonderful location. The staff was extremely nice. Hotel rooms were as nice as any I have been in. Would definitely recommend and stay there again. The hotel was close to many restaurants and coffee shops. Walking distance to many attractions in Chicago. Plenty of shopping nearby. Not too far to the subway.

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Helpful?
Thank Roxtiger
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the fantastic review of your stay! We're happy you enjoyed our hotel's convenient location and friendly staff. We'll be sure to share your kind remarks with our service team. Your feedback is greatly appreciated and we hope you'll stay with us again in the future!

Lansing, United States
Reviewed 1 week ago

Close to everything in Chicago! Great value. Moderately priced parking. $25 Cross the street from a mega McDonalds. Walking distance to Michigan Ave (Miracle Mile). We have stayed here several times. Best value is Downtown Chicago!

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Helpful?
Thank J3877LPmarkc
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the outstanding review! We're happy you found our hotel's convenient location and discounted amenities to be a good value. Your feedback and loyalty as a returning guest are greatly appreciated. We hope you'll stay with us again on your next visit!

Royal Oak, Michigan
Reviewed 2 weeks ago

This was our second time staying at Best Western River North and we really enjoyed our stay. The location is excellent, walking distance to so many different places & attractions. Also, you just cannot beat the parking situation for a downtown Chicago location. We had stayed here before when it was free, but I certainly don't mind the $25 charge....

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Helpful?
1Thank Kelly H
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the outstanding review of our hotel! We're delighted to know that the convenience and flexibility of our services positively impacted your stay with us. Your loyalty and feedback as a returning guest are greatly appreciated. We hope you'll continue to stay with us on your future visits to downtown Chicago. Happy Holidays!

Ormond Beach, Florida
Reviewed 2 weeks ago

This was a very location for visiting tourist sites in the Chicago area. Near bus and train routes to airport and downtown. Andre and Wallace were great. There is a pool in the main building on the rooftop. We spent three days there and have no complaints. We would stay there again.

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Helpful?
Thank tshare2016
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the outstanding review of your stay with us! We're happy to hear that you enjoyed our convenient location and helpful staff. Your feedback is greatly apprenticed and we hope you'll visit us again on your next trip to downtown Chicago. Happy Holidays!

Cedarville, Ohio
Reviewed 2 weeks ago via mobile

My wife and I were in Chicago for three days and 2 nights and stayed here for the first time. We loved the walk ability and access to Michigan Ave. and many restaurants. The rooms were well maintained with very comfortable mattresses. The parking was very reasonable for downtown Chicago @ $25 a day. It was well worth the stay.

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Helpful?
Thank thistlehill
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're happy you enjoyed our hotel's convenient location and found our guestrooms and amenities to be a good value. Your feedback is greatly appreciated; we hope you'll stay with us again on your next visit to Chicago!

Reviewed 2 weeks ago

My wife and I spend 4 days in the city for a little getaway before we headed off to our winter place in Florida. We landed upon Best Western River North Hotel and couldn't have asked for a better experience. Danielle was absolutely amazing and she made us at home from the moment we met her. Thank you to the...

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Helpful?
Thank Carly F
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the kind review of your stay with us! We're happy you found our guestrooms comfortable and were so impressed with our service. Your feedback is greatly appreciated and we'll ensure that it's shared with our staff, especially Danielle. We hope you'll continue to stay with us on future visits to Chicago! Happy 40th Anniversary from all of...

Houston
Reviewed 2 weeks ago

Our stay at the Best Western was great. The pizza at the hotel restaurant, Pizzeria Oro, was fantastic! We ate there several times and ordered breakfast delivered by room service. The proximity to the red line was perfect and we even walked to Michigan Ave for shopping.

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Helpful?
Thank 568alexandraw
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the kind review of your stay with us! We're happy you enjoyed our on-site restaurant and convenient downtown location. Your feedback is greatly appreciated and we hope you'll visit us again in the future!

Milwaukee
Reviewed 3 weeks ago

I had a bad experience at the Ohio House across the street. I called the Best Western to see if they had availability and they did. I walked across the street and checked in. It was awesome. Thank you

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Helpful?
Thank Bryan E
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the wonderful review of your stay with us! We're happy you reached out to us and our staff was able to positively impact your experience while in downtown Chicago. We hope you'll chose to stay with us again on your next visit!

Pacific Beach, Washington
Reviewed 3 weeks ago

First off, yes...this is an older hotel. It is a Best Western, not the Hyatt. There are little inconveniences like stairs to get into the lobby. ***ALSO*** They charge a $50 a day incidental fee UPFRONT. I just stayed there over the weekend and I was NOT expecting that. Nor was I expecting them to run the entire weekend UPFRONT...

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Helpful?
Thank MissStuffy
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're happy you found our hotel's convenient location to local attractions to be a good value. We deeply apologize for any inconvenience caused by the lack of explanation regarding the incidental deposit. Due to the cost of amenities in the downtown area most hotel's do authorize at least $50 for incidentals per...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 

Additional Information about BEST WESTERN River North Hotel

Address: 125 W Ohio St, Chicago, IL 60654-4410
Region: United States > Illinois > Chicago > Near North Side
Price Range: ₹ 5,566 - ₹ 19,890 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN River North Hotel 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Best Western Chicago
Chicago Best Western
Hotel Style:
#66 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN River North Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN River North Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was very spacious. Suite with living area, bathroom and bedroom. Bed was nice.”
 of 5 bubbles Roxtiger, 29 Nov 2016 | Read review
“Pick a suite with windows facing north too see array of downtown area.”
 of 5 bubbles 980carlyf, 18 Nov 2016 | Read review
“Light sleepers: Do not stay anywhere near downtown Chicago. At a bare minimum, you are going to have horns, sirens and humans.”
 of 5 bubbles 750lawrencem, 31 Oct 2016 | Read review
“There's a lot of street traffic. A room on the backside of the hotel might be quieter.”
 of 5 bubbles LaurieF984, 30 Oct 2016 | Read review
“Get the King Deluxe for an exceptionally large room.”
 of 5 bubbles SYLVIATOPEKA, 28 Oct 2016 | Read review
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