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BEST WESTERN Grant Park Hotel

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1,129 Reviews from our TripAdvisor Community

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Showing 1,004: English reviews
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Chicago, Illinois
Reviewed 2 days ago NEW

Great overall stay. Comfortable beds! Wonderful staff!! My only complaint would be that you could really hear everything clearly from all the surrounding rooms (the talking). More so than other hotel that I've been in? But that is a minor complaint! Everything was great!

Review collected in partnership with Best Western
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Helpful?
Thank tonyaw545
Aberdeen, Washington
HOTEL’S FAVOURITE REVIEW
Reviewed 28 February 2017

If you need a great price friendly service a great location and comfortable place to sleep in Chicago stay here at the Best Western Grant Park. The location is a short 10 min walk to the Field, The Shedd, The Planetarium and Soldiers Field the home of 'DaBears. One block up and one block over is the CTA there is...

Review collected in partnership with Best Western
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3Thank trouble4luna
About Hotel's Favourite Review
Management response:

Thank you for sharing your experience at Best Western Grant Park Hotel, we appreciate your business. We would agree with you that our location is unbeatable. On your next visit, be sure to try the breakfast at our on site restaurant! We look forward to seeing you again soon.

west allis, United States
Reviewed 4 days ago NEW

Clean room, good food, very good staff, great location.Plenty of nearby attractions.easy to get taxi service from. Staff was over the top helpfull! Store-wholefoods -two blocks.Great homebase for visiting Chicago!

Review collected in partnership with Best Western
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Helpful?
Thank 728phyllisl
GrantPark1, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for sharing your feedback of your experience at Best Western Grant Park Hotel. Our goal is to provide our guests with exceptional customer service, and I'm glad to read the team achieved that goal. We agree that our location is an excellent base to see all the sites and attractions of Chicago. We hope to see you again...

Portland, IN, United States
Reviewed 1 week ago

The best customer service EVER!!! Excellent location to museums, parks, restaurants, & transportation. We stayed four nights and were very pleased. To mention a few of the eateries, The Yolk right next door, Kitty O'Shea's about 2 blocks north & Burger Bar one block south which had the BEST prime rib sandwich.

Review collected in partnership with Best Western
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Helpful?
Thank Chester D H
GrantPark1, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you Chester for sharing your positive comments regarding our team and the hotel location. We have a great selection of dining options just steps from our hotel and we appreciate you sharing some of the ones you enjoyed. We will share your feedback with our team.

Louisville, United States
Reviewed 1 week ago

Other then the roaches on the bananas and the mold growing in the ptac unit, when we brought that to the gm attention not for a refund but because we was worried about the guest, she states I'm about to go into a meeting can this wait. I was shocked that this lady has been in the hotel business for...

Review collected in partnership with Best Western
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Helpful?
Thank Dustin H
Octavio G, Front Office Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for the review, It is unfortunate to read that you where disappointed during your stay with us. We are pursuing the enhancement of the Hotel, already reflected in our newly renovated bathrooms, and amenities upgrade. We offer an ultra-convenient location that's close to attractions and we are the closest hotel from Museum Campus and near Navy Pier as...

Deerfield Beach, Florida
Reviewed 1 week ago via mobile

It was a very nice hotel for Spring Break (3 days) visiting Chicago ! The hotel is great located with a beautiful park view also close to metro and bus stop, friendly staff, housekeeper + good price..

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Thank EmmaUSA2013
Clinton, New Jersey
Reviewed 2 weeks ago

This was our first family trip to Chicago for a college tour. School recommended the hotel along with others. Best Western was the better price and service was friendly, fast and very helpful. Valet parking was worth the price for peace and convenience. If we choose this school, we would definitely use this hotel again.

Review collected in partnership with Best Western
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Helpful?
Thank aci2017
GrantPark1, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for sharing your positive feedback. We hope you choose Chicago for college, you will really enjoy city. We're happy you enjoyed your stay and the value our hotel offers. We hope to see you again.

Reviewed 2 weeks ago via mobile

We originally booked at a higher end hotel, but choose to leave for false advertisement. Best Western staff was gracious and accommodating. They are getting 5 stars for aforementioned. The room was adequate for our needs. Location is super!

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Helpful?
1Thank Bambi L
GrantPark1, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for choosing Best Western Grant Park. We agree you cant beat our location and we are happy to hear our staff provided you with great customer care. We appreciate you sharing your feedback and hope to see you again on your visit to Chicago.

Portage, United States
Reviewed 2 weeks ago

The hotel staff was extremely friendly and helpful throughout our entire stay! The room and view was beautiful. Very Clean! I would stay at this hotel again the next time I am in Chicago, without a doubt!

Review collected in partnership with Best Western
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1Thank brandim959
GrantPark1, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for staying with us and sharing your experience. We will share your comments with our team. Our company vision is to provide legendary customer service and we are happy to hear our team achieved this goal. We look forward to having you stay with again soon.

Reviewed 2 weeks ago

I stayed at this hotel for a business trip in the middle of the week and would not stay there again on future visits. First, the good. The location is awesome for walking to museums and the lake. The front desk staff was very friendly and helpful. If the hotel did not have so many shortcomings, the high level of...

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Helpful?
Thank Tasha B
GrantPark1, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for sharing your feedback, it is through this type of feedback that we can improve our product and service. We are pleased that you found the room clean nice looking. We are in the process of completing our full hotel renovation which includes the fitness room and exterior. We do apologize the fitness room was unavailable during your...

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to one of the most fascinating, culturally rich cities in America where you can discover everything the city has to offer from your convenient Chicago hotel. A superb location and competitive price isn't mutually exclusive. When you stay at this comfortable Chicago hotel, you're within walking distance to Museum Campus where Shedd Aquarium, Alder Planetarium, Field Museum and Soldier Field await. You're also right across from Grant Park where the Taste of Chicago, Lollapalooza and other exciting music events happen. Maybe picking up some keepsakes or high fashion is more your speed - and you're in luck. Just one mile away is the famous shopping district Magnificent Mile, and 1/2 mile away is Navy Pier. In town for a special event? McCormick Place Convention Center is also just one mile away - close enough to enjoy a leisurely stroll in the neighborhood or a quick cab ride away. A fantastic location isn't the only thing waiting for guests. These private, deluxe rooms feature spacious living, divine beds, and free Wi-Fi so you're always connected. Consider your downtown Chicago hotel your official home away from home. Everything you need is right here, complete with friendly staff to ensure your stay is fabulous. Don't miss out on our full American breakfast. The most important meal of the day is located in our full service restaurant, so indulge yourself. Enjoy platefuls of sizzling hot eggs and waffles. Delectable sides of flaky pastries and fresh fruits are sublime. Of course, there's an assortment of hot and cold cereals and yogurt, too. Complete the meal with premium 100% Lavazza coffee. Whether you're in town for business or pleasure, we've got you covered. It's all about location (and of course affordability), so there's no need to look any further than this Chicago hotel. All the perks of the city are right at your doorstep. Book your next stay at the BEST WESTERN Grant Park Hotel and know that you (and your travel plans) are in good hands! Enjoy your stay. Please be aware our hotel pool is closed for renovations until further notice. In addition lobby and exterior renovation are currently in progress. We apologize for the inconvenience. ... more   less 

Additional Information about BEST WESTERN Grant Park Hotel

Address: 1100 South Michigan Avenue, Chicago, IL 60605
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: ₹ 6,801 - ₹ 21,505 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Grant Park Hotel 2.5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Best Western Chicago
Chicago Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Grant Park Hotel staff and other travellers.
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over a year ago
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Verndale, MN
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Questions? Get answers from BEST WESTERN Grant Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best view of the city”
M3768YOchristophers, 4 Feb 2017 | Read review
“Rooms facing the side street are noisy. I was told it wasn't as bad on the other side.”
dandR6726HL, 28 Oct 2016 | Read review
“not facing the lake !”
ElizabethF761, 23 Oct 2016 | Read review
“Be certain to ask if the room they are assigning is fully renovated. Ask for a room on the south side of the hotel.”
217roberte, 17 Oct 2016 | Read review
“There is a construction running now (oct 2016) so if you plan to awake after 8am is not the place to be.”
Dvoyager1, 12 Oct 2016 | Read review
5 of 5