We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Swissotel Chicago

Show Prices
#66 of 186 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Swissotel Chicago
Swissotel Chicago
Panoramas (16)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,718 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Swissotel Chicago
See the most recent reviews
Showing 3,503: English reviews
Arlington Heights, Illinois
Reviewed 2 weeks ago via mobile

My husband and I stayed at the Swissotel Chicago for a quick weekend trip. We were continually impressed with our service during our stay. Clean rooms, great lobby bar, friendly staff, and on top of it all there is no better view of the city than at the Swiss! We met Charles in the elevator on our way to check...

 Report
Helpful?
2Thank Ewilliams94
Brittany R, Manager at Swissotel Chicago, responded to this review

Hello Ewilliams94, Thank you for the wonderful feedback and comments about your stay! We are glad that we were able to exceed your expectations with our rooms, lobby bar, staff, and Charles! We will share your wonderful feedback with the team, and do hope to see you again in the future! Best, Brittany R Marketing Manager - Swissotel Chicago brittany.robbins@swissotel.com

chicago, IL
Reviewed 2 weeks ago

My husband and I had a wonderful weekend here and couldn't be more pleased about our positive experience at the Swissotel. It was a much needed break for us. Over the past 30-plus years we've stayed in many Chicago hotels to escape the suburbs but I don't see us staying anywhere else in the future. The location couldn't be better;...

 Report
Helpful?
Thank cvanduz
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear Cvanduz, It is so humbling to read your wonderful comments about your experience at the Swissotel Chicago. We are delighted to hear that you and your husband had pleasant stay with us and took the opportunity to enjoy the corner lifestyle suit and the location of Swissotel. We are even more excited to find out that the amenities and...

Chicago, Illinois
Reviewed 2 weeks ago via mobile

Swissotel Chicago is my preferred choice to stay in downtown Chicago! Being there, puts you in a different atmosphere from Chicago's norm. The lobby is inviting. The rooms are cozy with comfortable beds! The hotel & staff in its entirety are the absolute best! The hotel sits in walking distance of Chicago's most notably attractions; the magnificent mile for shopping,...

 Report
Helpful?
Thank cgivan01
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear cginvan01, Thank you for taking the time to share with us your experience. It is fantastic to hear Swissotel Chicago is your preferred hotel to stay at in Chicago! In additional thank you for the wonderful comments about our inviting lobby, comfortable beds and helpful staff. We appreciate your continued loyalty and look forward to welcoming you back in...

Reviewed 2 weeks ago

The staff are very kind and attentive, very open to help with anything. Ben specifically helped tons! Regarding other things though the look and workout facility is amazing and the m god the views! Absolutely nothing can beat the views in this hotel!! I suggest getting a room between floors 20-40 for the best view!

 Report
Helpful?
Thank Victoria S
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear Victoria S, We truly appreciate you taking the time to leave us such a fantastic review! We are thrilled that we exceeded your expectations and that Ben was amazing at meeting your expectations! We will delightedly share your feedback with our team. Thank you again and we look forward to your return on a future visit with us! Best,...

Milwaukee, Wisconsin
Reviewed 2 weeks ago

Beautiful views of the city, river and lake. Ben at the front desk is a true example of excellence in service! Even with our room right off the elevators, no extraneous noise or interuptuons... We will definitely be return customers!

 Report
Helpful?
Thank JSmith5764
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear JSmith5764, Thank you for writing us such a wonderful review! It is always great to hear such positive feedback about Swissotel and the service provided by our team! We are delighted to hear that you enjoy the beautiful view from our hotel and we look forward to your next visit! Best, Brittany R Marketing Manager - Swissotel Chicago brittany.robbins@swissotel.com

Dallas, Texas
Reviewed 2 weeks ago

I must post a review with hope that the message gets across. I travel for business and I rarely find a hotel that still puts powdered coffee creamer in the room. Downstairs I paid $5 for a cup of plain old coffee. Argh. The WIFI in the room was not good. It took an hour every evening (I was there...

 Report
Helpful?
Thank Angela C
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear Angela C, We do appreciate your feedback and will ensure the comments make it to the correct departments so we may address the issues. We do apologize greatly for the technical difficulties you experienced and will be discussing the creamer options as well. Thank you, Brittany R Marketing Manager - Swissotel Chicago brittany.robbins@swissotel.com

Seattle, Washington
Reviewed 2 weeks ago

I stayed at Swissotel Chicago for a business trip a few weeks back. Sheena at the front desk was friendly and a great help during my stay (THANK YOU SHEENA!). The rooms are comfortable and I appreciate the desk was large enough to use my computer and spread out paperwork.

 Report
Helpful?
Thank katcuff
Management response:

Dear katcuff, Thank you for the wonderful feedback and comments about your stay, especially your shout out to Sheena! I have shared your comment with her team to celebrate her amazing effort. We look forward to welcoming you back to Swissôtel Chicago! Best, Brittany R Marketing Manager - Swissotel Chicago brittany.robbins@swissotel.com

wisconsin
Reviewed 3 weeks ago via mobile

We stayed here after Christmas. Views great of the river + Navy Pier. Nice rooms. Fruit infused ice water available in the lobby. Nice pool on the 42nd floor. Spa also. Restaurant in hotel + bar. Pricey for us so we walked to Michigan Ave or took cabs. It is at the end of Wacker. Can hear street traffic despite...

 Report
Helpful?
Thank honeymooner33
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear Honeymooner33, Thank you for staying with us during your recent trip to Chicago. We are happy to hear that you enjoyed the view from your room, and were able to utilize the fitness facilities on our 42nd floor. We look forward to hosting you again soon! Best, Brittany R Marketing Manager - Swissotel Chicago brittany.robbins@swissotel.com

Little Rock, Arkansas
Reviewed 3 weeks ago via mobile

Great atmosphere. Helpful staff. My room was close to the house keeping stocking closet but was not bothered at all. Central location. I was expecting a noisy stay but it seems like they have super awesome noise insulation. Will definitely stay here next time.

 Report
Helpful?
Thank Annie A
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear Annie A, Thank you for your feedback on your recent stay. Our team is pleased to receive your kind comments. We are glad that you were able to have a quiet, comfortable stay in such a busy location in the city. We are happy that you were able to enjoy all that Chicago has to offer from our great...

Reviewed 3 weeks ago

Ben from the reception was very helpful and and nice! came back very late to the hotel and he helped me with printing stuff I needed. had a great time in the hotel. hope to visit again soon. .........

 Report
Helpful?
Thank or s
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear or s, We truly appreciate you leaving us positive review about your stay at Swissotel Chicago. We are pleased to hear that Ban took great care of you and we assure you that his success will be recognized and celebrated! Thank you again and we look forward to your return in near future! Best, Brittany R Marketing Manager -...

1,305 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (877)
Viewed
Dining (13)
Viewed
View from Room (153)
Viewed
Bathroom (56)
Viewed
Room/Suite (215)
Viewed
Hotel & Grounds (114)
Viewed
Pool/Beach Area (22)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (1)
Viewed
Other (302)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (365)
Viewed
Amenities (66)
Viewed
Classic King Suite (33)
Viewed
Classic River View Double (30)
Viewed
Classic River View King (33)
Viewed
Corner Executive Suite Double (62)
Viewed
Junior King Suite (50)
Viewed
Pool (7)
Viewed
Dining (52)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (63)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (26)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (2)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chicago hotels
Downtown / The Loop
Radisson Blu Aqua Hotel
Radisson Blu Aqua Hotel
#15 of 186 in Chicago
4,227 reviews
Streeterville
Sheraton Grand Chicago
Sheraton Grand Chicago
#65 of 186 in Chicago
4,761 reviews
Downtown / The Loop
Hyatt Regency Chicago
Hyatt Regency Chicago
#85 of 186 in Chicago
6,003 reviews
Show Prices
Show Prices
Show Prices
Downtown / The Loop
Fairmont Chicago Millennium Park
Magnificent Mile
InterContinental Chicago
InterContinental Chicago
#70 of 186 in Chicago
4,114 reviews
Downtown / The Loop
LondonHouse Chicago, Curio Collection by Hilton
Show Prices
Show Prices
Show Prices

Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more   less 

Additional Information about Swissotel Chicago

Address: 323 East Upper Wacker Drive, Chicago, IL 60601
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: ₹ 9,595 - ₹ 28,180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Chicago 4*
Number of rooms: 661
Reservation Options:
TripAdvisor is proud to partner with Cheap Tickets, Fairmont Hotels, Hotels.com, Priceline, Travelocity, Booking.com and Jetsetter so you can book your Swissotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Hotel Style:
#6 Green Hotel in Chicago
#22 Spa Hotel in Chicago
#41 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#57 Business Hotel in Chicago
#67 Family Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Swissotel Chicago staff and other travellers.
26 questions
Ask a question

See all questions (26)

Questions? Get answers from Swissotel Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher river side or lake view floor.”
 of 5 bubbles lecarlinc2017, 21 Feb 2017 | Read review
“The Corner Life Style Suite has Amazing Views”
 of 5 bubbles ibelieve2denise, 21 Feb 2017 | Read review
“Because of the traingular shape, two thirds of the rooms offer views of the lake on the higher floors.”
 of 5 bubbles wiertrvl, 20 Feb 2017 | Read review
“call the front desk”
 of 5 bubbles janecS1001XO, 19 Feb 2017 | Read review
“Request a view of the Chicago River.”
 of 5 bubbles vascubhab, 13 Feb 2017 | Read review
5 of 5