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Swissotel Chicago

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Traveller (1274)
Room & Suite (830)
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Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“palm restaurant”(143 reviews)
“navy pier”(673 reviews)
“the river”(405 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
Offers from Swissotel Chicago
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Offers from Swissotel Chicago
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,851)
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4,583 results
Traveller rating
2,416
1,285
487
233
162
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2,416
1,285
487
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162
Show reviews that mention
All reviewspalm restaurantnavy pierthe rivercorner roommillennium parklobby barmichigan avefitness centerper daybusiness tripbeautiful hotelthe magnificent mileking bedvalet parkingthe loopmag milekeenan
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1,311 - 1,315 of 4,583 reviews
Reviewed 2 September 2016

If you're looking for a hotel with reasonable rates, stellar customer service, and close to everything fun and exciting...this is it. We were near, "the Bean, " Millennium Park, Navy Pier, the shops, the restaurants, the L subway, buses, shuttles to the casinos, museums, Lake...More

Review collected in partnership with Swissotel Hotels & Resorts
Thank 849kimberlya
Response from Brittany R, Manager at Swissotel ChicagoResponded 30 September 2016

Dear 849kimberlya, Thank you for the wonderful recommendation and review on our hotel. I am so pleased to hear you enjoyed your stay with us at Swissotel Chicago. We look forward to welcoming you back in the future. Best, Brittany Marketing Manager - Swissotel Chicago...More

Reviewed 2 September 2016

I love going here. We have for about 12 years for an annual workshop/meeting we have. The location is superb as well as the guestrooms and meeting facilities, but what makes it really worthwhile is the exemplary service the staff provide.More

Review collected in partnership with Swissotel Hotels & Resorts
Thank Andrea G
Response from Brittany R, Manager at Swissotel ChicagoResponded 30 September 2016

Dear Andrea G, First, I would like to take this opportunity to thank you for your continued loyalty to Swissotel Chicago. It is always so nice to hear from our guests that stay with us often. We look forward to your return! Best, Brittany Marketing...More

Reviewed 2 September 2016 via mobile

Swissotel is one of my favorite places, I want to thank Nicole at front desk and Obeddie, I can't thank them enough for making my stay amazing our stay enjoyable, stayed in a corner king , beautiful views.More

Thank Lrenzetti
Response from Brittany R, Manager at Swissotel ChicagoResponded 30 September 2016

Dear Lrenzetti, Thank you for the wonderful comments about our staff members, Nicole and Obeddie! They are true assets to our team and I'm so pleased to hear they were able to make your stay more memorable. We do hope to welcome you back to...More

Reviewed 2 September 2016

Loved the unique Swissotel experience. Rooms are spacious, bathroom is generously sized with separate shower/tub, beds extremely comfortable. Excellent service, friendly and accommodating staff, beautiful views of downtown Chicago- and walking distance to everything.More

Review collected in partnership with Swissotel Hotels & Resorts
Thank 373gretchend
Response from Brittany R, Manager at Swissotel ChicagoResponded 30 September 2016

Dear 373gretchend, It is so wonderful to hear you enjoyed your stay at Swissotel Chicago specially the spacious rooms, our amazing views and the excellent service from our staff. We hope to welcome you back in the near future. Best, Brittany Marketing Manager - Swissotel...More

Reviewed 2 September 2016 via mobile

A modern, beautifully equipped hotel. The rooms are extremely clean, modern and quiet. Linens are fresh, clean and the bedding is wonderfully comfortable. I stayed in a corner room (#2104) and it was just amazing. Incredible views of the river, of the city, of the...More

Thank RKS73
Response from Brittany R, Manager at Swissotel ChicagoResponded 30 September 2016

Dear RKS73, Thank you for the wonderful comments about our modern hotel, the spectacular views, and our amazing location. We always very much appreciate the feedback that comes from our guests! We hope to welcome you back in the future. Best, Brittany Marketing Manager -...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 167 - US$ 489 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#40 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 167 - US$ 489 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#40 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1274)
Room & Suite (830)
Dining (74)
Pool & Beach (26)
Amenities (68)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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Amegren
26 May 2018|
AnswerShow all 3 answers
Response from mmfred | Reviewed this property |
All rooms were designed to face the Lake. I think it will depend on which corner you face. It sounds like a great plan and a fabulous hotel to do it in! Have fun!
1
Vote
Barb R
20 May 2018|
Answer
Response from Marie K | Reviewed this property |
As I recall, the hair dryers are standard one speed dyers that most hotels have.
0
Votes
Sarge S
14 April 2018|
Answer
Response from MichalTolman | Reviewed this property |
I don’t know if they allow dogs. They don’t have a grass. This is a hotel in the middle of the city. I also don’t know if they have suites on the lower floors. You should call them about you and your dog.
-1
Votes
Room Tips
"20th floor was quiet. Check-in staff put me on a floor away from activity without my having to ask."
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"Excellent Updated rooms with stunning views"
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"I think rooms 01 and 02 on each floor should offer excellent views of the river and the lake"
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"corner room, upper floor."
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