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28/1/2018 29/1/2018
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    Swissotel Chicago

    323 E Wacker Dr, Chicago, IL 60601-5282
    +1 855-566-5357
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    28/1/2018 29/1/2018
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    Savings alert: 15% below average rate

    The price you found is 15% lower than this hotel's average rate of US$ 165/night.

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    US$ 159
    US$ 141
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    Traveller (1187)
    Room & Suite (733)
    Storyboard
    Overview
    • Excellent54%
    • Very good29%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “palm restaurant” (134 reviews)
    “navy pier” (663 reviews)
    “the river” (379 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    4.5 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (4,614)
    There are newer reviews for Swissotel Chicago
    See the most recent reviews
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    1,121 - 1,125 of 4,352 reviews

    Reviewed 11 August 2016

    I was there for a 3 1/2 day conference in the hotel. At every point, the facility and staff were excellent. The room was clean and comfortable. The restaurant and lobby bar were welcoming and worth a visit. Everything worked.More

    Review collected in partnership with Swissotel Hotels & Resorts
    Thank Alan C
    Response from Brittany R, Manager at Swissotel ChicagoResponded 13 August 2016

    Dear Alan C. Thank you very much for the wonderful rating and great feedback regarding your most recent stay. I am so pleased to hear you enjoyed your stay, our faculty and your comfortable accommodations. We look forward to welcoming you back in the near...More

    Reviewed 11 August 2016

    I didn't get the room I reserved and no explanation or a different room! The plumbing in the bathroom sink and faucet leaked and I had low water pressure! I reach out to guest services twice with no return call or change of hotel room....More

    Review collected in partnership with Swissotel Hotels & Resorts
    Thank badexperience12016
    Response from Brittany R, Manager at Swissotel ChicagoResponded 13 August 2016

    Dear badexperience12016, I would like to take this opportunity and apologize on behalf of the entire staff at Swissotel for the experience you had while staying with us. I can assure you this is not the quality of service and experience we strive to provide...More

    Reviewed 11 August 2016

    Tell Eric he does a fabulous job. I told him before I left and took his card. He is always smiling, takes good care of the people coming and leaving . He just really looked liked that he enjoyed working.More

    Review collected in partnership with Swissotel Hotels & Resorts
    Thank Mia R
    Response from Brittany R, Manager at Swissotel ChicagoResponded 17 August 2016

    Dear Mia R, Thank you for taking the time to share your feedback about our colleague Eric. I have passed your note along to our staff so he is made aware of the impact he provided you! We look forward to welcoming you back in...More

    Reviewed 11 August 2016

    Nice rooms, clean with all necessary amenities except for the weak point mentioned below. Good location and nice & helpful staff. We would return A weak point (but not uncharacteristic for superior hotels): no for free wireless access in the room. It is high time...More

    Thank Ed W
    Response from Brittany R, Manager at Swissotel ChicagoResponded 18 August 2016

    Dear Ed W, Thank you for sharing with us your comments regarding your most recent stay at Swissotel Chicago. Although I am pleased to hear you enjoy your accommodations and hotel amenities, I would like to take this time to address your comment about our...More

    Reviewed 10 August 2016

    Very disappointed that the pool was closed for three days of our five day stay. The hotel had no alternative arrangement to offer. It was all wedding activities the first two days of our visit. After the wedding we opted to stay and be tourists...More

    Thank mohorovic
    Response from Brittany R, Manager at Swissotel ChicagoResponded 18 August 2016

    Dear mohorovic, I would like to take this time to apologize for the inconveniences you experienced while staying with us. Unfortunately there are rare occasions where we have to close our pool. Please know this is not a regular occurrence and when this happens we...More

    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 112 - US$ 399 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Chicago
    • #20 Spa Hotel in Chicago
    • #38 Luxury Hotel in Chicago
    • #42 Romantic Hotel in Chicago
    • #55 Family Hotel in Chicago
    • #57 Business Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 661
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Fairmont Hotels, Booking.com, Hotels.com, Priceline, HotelPower, Travelocity, Hotwire, Orbitz, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Swissotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Swissotel Chicago Hotel Chicago ,
    • Swissotel Hotel Chicago ,
    • Chicago Swissotel Hotel
    Add Photo Photos
    Traveller (1187)
    Room & Suite (733)
    Dining (70)
    Pool & Beach (31)
    Hotel & Grounds (633)
    Bathroom (76)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
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    Ask a question
    Questions & Answers
    MonicaMcKnight
    3 November 2017|
    AnswerShow all 4 answers
    Response from lyonbyte | Reviewed this property |
    As far as I know, all guests can use the pool, etc. We have stayed there many times and you just take the elevator to the top floor and get off. Its for everyone. We stayed there last summer and it was still the same policy.
    0
    Votes
    Stella V
    31 October 2017|
    AnswerShow all 2 answers
    Response from lyonbyte | Reviewed this property |
    Sometimes its free. Just ask at the front desk. We have never paid for it. Also check their website and look at which room you reserved.
    1
    Vote
    Stella V
    31 October 2017|
    AnswerShow all 7 answers
    Response from John E | Reviewed this property |
    I recommend Eggy's Diner which is about 2 blocks away, behind Swissotel. Go left out of the hotel, take the next left, past Walgreens, then left again and down the steps. It's over to the right on the lower level. All day... More
    2
    Votes
    Room Tips
    "Comfortable, clean, lovely view"
    Read review
    "Views of the river will get better when construction lessons."
    Read review
    "Room was fine."
    Read review
    "we turned up the heat but the room was still chilly however it was a very cold day in Chicago on NYE"
    Read review
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