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Swissotel Chicago

4,663 reviews
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Traveller (1204)
Room & Suite (821)
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Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“navy pier”(672 reviews)
“palm restaurant”(137 reviews)
“the river”(385 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Offers from Swissotel Chicago
Offers & Announcements: Stay Longer, Save More!
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,663)Write a Review
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Traveller rating
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Show reviews that mention
All reviewsnavy pierpalm restaurantthe rivercorner roommillennium parklobby barmichigan avefitness centerper daybusiness tripbeautiful hotelthe magnificent milevalet parkingking bedthe loopmag milekeenan
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11 - 15 of 4,399 reviews
Reviewed 1 week ago

I have stayed at this hotel 2 times now, its great. The staff is always super friendly and helpful. Getting there and parking is a breeze. The views from the rooms are spectacular. And with its location getting to anything downtown is very easy. I...More

Thank EthanC18
Reviewed 1 week ago

I don't write a ton of review but my last two stays here have been great - and I wanted to let everyone know. Over the course of the last 45 days, I have stayed here twice; once for work and once with my family....More

Thank Mike R
Reviewed 1 week ago

Location of the hotel is great, you get some amazing views from higher rooms. I really liked the pool which is like on the top floor and gives you an amazing view over the city. The breakfast is a bit hidden away in the basement,...More

1  Thank RGMex
Response from Brittany R, Manager at Swissotel ChicagoResponded 2 days ago

Dear RGMex, We are glad you made it to the top to visit our fitness center and pool, it has one of a kind views! We do hope you stop back for a return visit to experience our newly renovated Palm restaurant on our lobby...More

Reviewed 1 week ago via mobile

We just got here and from the moment we pulled into the vallet it’s been horrible. We were supposed to be able to get into our room at 1pm still no room. Manager is a jerk, if he is even a manager. What a joke,...More

Thank Jennie K
Response from Brittany R, Manager at Swissotel ChicagoResponded 1 week ago

Dear Jennie K, Thank you for taking the time to tell us about your experience at the Swissôtel Chicago. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a...More

Reviewed 1 week ago

At first, I thought the hotel was too far from the city for this tourist to be happy. Swissotel is the last hotel before the lake and seemingly distant from downtown. But I was happily wrong. 1 block from Millennium Park. 2 blocks from the...More

1  Thank BunnyBears
Response from Brittany R, Manager at Swissotel ChicagoResponded 5 days ago

Dear BunnyBears, Thank you so much for sharing your feedback and for your kind words. It is great to hear you enjoyed your stay, and that you had a chance to try a real Chicago pizza! I will make sure to share your nice comments...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 133 - US$ 406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#40 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 133 - US$ 406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#40 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1204)
Room & Suite (821)
Dining (70)
Pool & Beach (33)
Amenities (68)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Aquadad222
11 February 2018|
AnswerShow all 2 answers
Response from Ludmilaj | Reviewed this property |
I don’t know about the marathon but to explore the city without a car I’m pretty sure it’s a perfect spot.
0
Votes
MonicaMcKnight
3 November 2017|
AnswerShow all 4 answers
Response from lyonbyte | Reviewed this property |
As far as I know, all guests can use the pool, etc. We have stayed there many times and you just take the elevator to the top floor and get off. Its for everyone. We stayed there last summer and it was still the same policy.
0
Votes
Stella V
31 October 2017|
AnswerShow all 2 answers
Response from lyonbyte | Reviewed this property |
Sometimes its free. Just ask at the front desk. We have never paid for it. Also check their website and look at which room you reserved.
1
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Room Tips
"use the pedway to get around."
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"Try to get a room with a view of the lake and the river."
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"ask for a room with the view of the lake"
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"Make sure there is no work going on in rooms above or around you."
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