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323 East Upper Wacker Drive, Chicago, IL 60601-9722
E-mail hotel
Lowest prices for your stay
Hotel direct offer!20% off room rate
Expedia.com
Booking.com
US$ 225
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Free cancellation until 14/03/22
Traveluro
US$ 127
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Hotels.comUS$ 234
SwissotelUS$ 223
PricelineUS$ 257
View all 17 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1847)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#93 of 222 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Comfort and productivity come together where the river meets the lake at Swissotel Chicago. Swissotel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 662 guest rooms or 42 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have one on-site restaurant, hotel bar, and a penthouse fitness centre.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Walking tours
Babysitting
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Paid wifi
Yoga room
Personal trainer
Restaurant
Complimentary instant cofffee
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Bay View
Languages Spoken
English
Hotel links
Special Price:20% off room rate
5860Reviews61Q+A100Room tips
Traveller rating
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Popular mentions
Maggie Z wrote a review 2 Dec
1 contribution
I stayed at the Swisstotel for a professional conference. The rooms were clean, the view was great and it's conveniently located in the heart of Chicago! Super easy to book rooms online as well. There was also a fast checkout option so we didn't have to wait online for checkout.
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Date of stay: November 2021
Rooms
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Service
Trip type: Travelled on business
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acarver01 wrote a review Oct 2021
Tennessee11 contributions4 helpful votes
Hotel's Favourite
When our family took a trip to Chicago earlier this year, we stayed at the Swissotel. We could not have been more happy with the choice we made. The hotel was immaculate and beautiful inside and out! The staff were all very friendly and helpful. The rooms were well appointed and comfortable. The hotel is walking distance to many attractions and parts of town. There is a restaurant in the lobby if you don't want to go out but the hotel is near many restaurants, some are walking distance and some you would want to drive or Uber to. The hotel also faces the river and has beautiful views, especially from the upper floors. There were a couple of River Park (River Walk) access points near by and boarding for the Architecture River Boat Cruise was just a short walk away as well. The hotel is so conveniently located, we were able to walk to a lot of places. Over all this was a wonderful place. We enjoyed our stay immensely and would love to return again some day.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: April 2021
Rooms
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Service
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Response from Brittany Robbins, Marketing at Swissotel Chicago
Responded 19 Oct 2021
Good morning, Thank you for taking the time to share your feedback from your recent stay with us. We're really excited to see that you enjoyed your stay with us and really like the location and our friendly staff! We also appreciate your feedback about our location in the city and how it's accessible to a lot of attractions. We truly value your feedback and hope to see you again soon! Sincerely, George Sous george.sous@swissotel.com
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Jeannine C wrote a review 2 Dec
1 contribution
The hotel was clean and the employees were pleasant. I came downtown with my three daughters to have a festive holiday. I called two times before our stay to make sure we would have two rooms that joined. One of the times I talked to an employee she stated it would be one room with two beds and the other room with a King bed. Informed her that would not work, because I did not think one of my daughters would want to sleep with me. She put me on hold and stated she would talk to someone. She came back and stated don't worry we took care of it. I asked her what did that mean and she said don't worry. I thought may be she upgraded us to a different room. I trusted her. When we came to the hotel and checked in, I was informed we had a room that joined, but one room king size bed and the other room with two beds. I informed them that is not what I was suppose to get. I explained what I was told. I was told that they could give me a roll away bed and send cake up to us for the problem. A roll away bed never came and I had to sleep with one of my daughters. There were four of us and they sent only two pieces of cake. I did not call and complain, because I was there to enjoy the time with my daughters. I was very disappointed with your hotel experience. I was not going to let it ruin our time together. When I was booking, I thought between your hotel and the London House. Next time I have to book, I will not go to your hotel. If anybody ask me about your hotel, I will tell them about the bad experience we had with you.
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Date of stay: December 2021
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Alex H wrote a review Nov 2021
1 contribution
This is the second time we have stayed here. The first was pre covid but even in covid times, this hotel is incredible. Eddie at the bar is great and makes the place welcoming and social. 10/10 recommend!
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Brittany Robbins, Marketing at Swissotel Chicago
Responded 4 days ago
Dear Guest, Thank you for your wonderful review of our hotel! I am so excited to hear Eddie made your experience at the bar awesome and he made you feel welcomed. We hope to see you in the future!
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Stephen J wrote a review Nov 2021
Schaumburg3 contributions
As usual, my stay at the Swissotel was excellent. The staff was helpful and courteous starting with the bell hops and ending with my checkout. Due to COVID, cleaning wasn't done for short stays like mine. However, when I needed additional soap, I asked a maid in the hallway and she quickly gave me the soap I requested. I also called to check about checkout time and if my Accor # was associated with my stay. Once again, they were very professional. The only thing that bothered me was that there is a period from 10:30 to 11:30 am when food wasn't available in the 1st floor restaurant. Too late for breakfast and too early for lunch.
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Date of stay: November 2021
Location
Service
Trip type: Travelled on business
Room Tip: The river view and lake view rooms have good views. I could see Navy Pier from my room.
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Response from Brittany Robbins, Marketing at Swissotel Chicago
Responded 1 week ago
Good afternoon, Thank you for taking the time to share your comments concerning your stay at the Swissôtel Chicago. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Swissotel Chicago in the near future. Yours sincerely, Matteo Pica matteo.pica@swissotel.com
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PRICE RANGE
US$141 - US$389 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel chicago hotel chicago, swissotel hotel chicago, chicago swissotel hotel
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / New East Side
NUMBER OF ROOMS
662
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Frequently Asked Questions about Swissotel Chicago
Which popular attractions are close to Swissotel Chicago?
Nearby attractions include American Writers Museum (0.5 km), Maggie Daley Park (0.4 km), and Tribune Tower (0.5 km).
What are some of the property amenities at Swissotel Chicago?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Swissotel Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Swissotel Chicago?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Swissotel Chicago?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Swissotel Chicago?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pinstripes, and Eggy's Diner Chicago.
Are there opportunities to exercise at Swissotel Chicago?
Yes, guests have access to a fitness centre and a yoga room during their stay.
Are any cleaning services offered at Swissotel Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Swissotel Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Swissotel Chicago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.