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Swissotel Chicago

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Traveller (2178)
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Panoramas (15)
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Hotel direct offer!Winter Getaway - Enjoy up to 20% OFF Your Stay
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#29 of 207 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Comfort and productivity come together where the river meets the lake at Swissotel Chicago. Swissotel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 662 guest rooms or 42 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have one on-site restaurant, hotel bar, and a penthouse fitness centre.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Paid wifi
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Marina View
Bay View
Languages Spoken
English, Spanish
Hotel links
Special Price:Winter Getaway - Enjoy up to 20% OFF Your Stay
6603Reviews67Q+A100Room tips
Traveller rating
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Novella F wrote a review Yesterday
2 contributions
Easy check in process. Very comfortable bedding. Loved the pillows. Great view of the Chicago River and navy pier. Great location for moving around downtown Chicago main spots and to many of the restaurants and bars the city as to offer. I would return to the Swiss Hotel!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nick Z wrote a review Yesterday
1 contribution
We are from a tiny town in Wisconsin and I brought my son out to Chicago for his birthday. It was incredibly confusing figuring out the parking, considering we never deal with this level of traffic, but the staff was very helpful. The valet service was quick and efficient. When checking in we met Daisy who really made us feel welcome! She was friendly and so helpful! I highly recommend this hotel.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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chirag wrote a review 1 Mar
Cincinnati, Ohio3 contributions
Naomy and Daisy - are amazing. The hotel is warm cosy, perfect location to access everything, i love this place. Must visit and recommend. Great hotel experience! The room was spotless, bed super comfy, and the staff incredibly friendly. Delicious breakfast options and convenient location near attractions. Would definitely stay again!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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James H wrote a review 1 Mar
1 contribution
Elegant surroundings, beautiful lounge and room. Tremendous view. The aneneties are sumptuous. Within walking distance a plethora of entertainment and dining opportunities await. We had a luxurious and splendid time at the Swissotel. I highly recommend the hotel. Fantastic. Excellent hostess Daisy.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Constance F wrote a review Feb 2024
1 contribution
The hotel is amazing and once we arrived the lady name Daisy Juan was able to get me a room on another floor. The building is perfect and I enjoyed all the food and the sites around the area. The restaurant near by is perfect and the floor was outstanding. I would be coming back soon
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alfred Batio, Owner at Swissotel Chicago
Responded 4 days ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Daisy, Juan and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carmilita F wrote a review Feb 2024
1 contribution
By far the nicest Hotel I’ve stayed in, the staff was super friendly and the views were great. The have really nice rooms that come with complementary robes and the bathrooms are absolutely gorgeous. 10/10 I highly recommend!!! By far the nicest Hotel I’ve stayed in, the staff was super friendly and the views were great. The have really nice rooms that come with complementary robes and the bathrooms are absolutely gorgeous. 10/10 I highly recommend!!!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alfred Batio, Owner at Swissotel Chicago
Responded 4 days ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jamie K wrote a review Feb 2024
Pittsburgh, Pennsylvania2 contributions
Daisy at the front desk was so helpful with getting us checked in!! We have stayed at the Swissotel multiple times now, especially for the Chicago Midwinter Dental Meeting, and it is a great place to stay! We will definitely be staying again in the future and recommend it to everyone!
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alfred Batio, Owner at Swissotel Chicago
Responded 1 week ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Daisy and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michelle T wrote a review Feb 2024
Florence, South Carolina1 contribution
I used to live next door for 3 yrs and would frequent the hotel bar from time to time. Now that I live in Dallas when coming back to Chicago, I stay at the Swissotel. Today, not only was I provided 2 drink coupons, but because it was my 10th stay, I received a charcuterie board and a small bottle of wine with a note thanking me for being a loyal customer. I've always liked the hotel, but honestly, WOW! Best view in the house is overlooking the Riverwalk, Navy Pier which sits on Lake Michigan. Makes me miss living here, especially when it's Feb and 65 degrees!
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alfred Batio, Owner at Swissotel Chicago
Responded 1 week ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Erica D wrote a review Feb 2024
Chicago, Illinois1 contribution
From check in to check out nothing but GREAT customer service. The room was CLEAN, we had an excellent view, pillows were clean soft and fluffy. Bed was comfortable and relaxing. I can go on and come. Definitely worth every penny. We had a snag with the shower/heating and within minutes, maintenance was in the room and fixed the problem. Management Mrs. Pearl was great with assisting. Very kind, professional and warm. I ordered room service, food was hot and came pretty quick. The young lady in valet (Erica) was great and very professional and greeted me and my spouse with a smile. I definitely recommend staying at this hotel and I’m positive I’ll be returning Again the customer service was top tier, which means a lot to me
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Pack comfortable shoes because you’re in walking distance of EVERYTHING
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alfred Batio, Owner at Swissotel Chicago
Responded 1 week ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Pearl, Erica and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christina J wrote a review Feb 2024
1 contribution
The Swiss is remarkable in so many ways. Friendly team, comfortable beds, breathtaking views and management which cater to your every need. Special recognition to Alfred, who has been my anchor back to back visits! Plenty of great eats in the area as well.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alfred Batio, Owner at Swissotel Chicago
Responded 1 week ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Alfred and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹16,239 - ₹30,157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel chicago hotel chicago, swissotel hotel chicago, chicago swissotel hotel
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / New East Side
NUMBER OF ROOMS
662
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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SWISSOTEL CHICAGO - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Swissotel Chicago
Which popular attractions are close to Swissotel Chicago?
Nearby attractions include Chicago Architecture Center (0.4 km), American Writers Museum (0.5 km), and Maggie Daley Park (0.4 km).
What are some of the property amenities at Swissotel Chicago?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Swissotel Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Swissotel Chicago?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Swissotel Chicago?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Swissotel Chicago?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Eggy's Diner Chicago, and Pinstripes.
Are there opportunities to exercise at Swissotel Chicago?
Yes, guests have access to a fitness centre, fitness classes, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Swissotel Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Swissotel Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Swissotel Chicago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.