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    The Ritz-Carlton, Chicago

    160 E Pearson St, Water Tower Place, Chicago, IL 60611-2308
    Hotel website
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 386
          US$ 386
          US$ 386
          Traveller (453)
          Room & Suite (248)
          Dining (41)
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          Overview
          • Excellent74%
          • Very good16%
          • Average7%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “four seasons” (229 reviews)
          “candy cart” (23 reviews)
          Free Wifi
          Parking
          Breakfast Available
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Rooftop Bar
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Butler Service
          Self-Serve Laundry
          Babysitting
          5.0 Star Hotel
          All hotel details
          Offers from The Ritz-Carlton, Chicago
          Special Offer: Rewards Member Rates
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          Four Seasons Hotel Chicago
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          #5 of 189 hotels in Chicago
           
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          1,573 reviews
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          The Peninsula Chicago
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Reviews (2,283)
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          There are newer reviews for The Ritz-Carlton, Chicago See the most recent reviews

          11 - 15 of 2,283 reviews

          Reviewed 1 week ago

          The first thing is.....the hotel is totally under construction. Like it shouldn't be taking guests. And before management comes in and says it's on the website, it's hidden and it mentions how exciting the renovation is. But not for current guests. It sucks for us....More

          3  Thank Jaypowen
          Response from KarlBudnik2017, Hotel Manager at The Ritz-Carlton, ChicagoResponded 4 days ago

          Dear Jaypowen, I am disappointed to hear you had a less than exceptional stay with us, and would like the opportunity to speak with you personally regarding your recent stay. Please contact me at 312-573-5131. Sincerely, Karl Budnik Hotel Manager

          Reviewed 1 week ago

          The Ritz Carlton Chicago sets a high bar for service and amenities that very few other hotels can match. The location of the Ritz Carlton Chicago is perfect. You can walk just a few blocks to some of the city's best restaurants, entertainment, and shopping....More

          Review collected in partnership with The Ritz-Carlton Hotel Company
          Thank Todd F
          Response from KarlBudnik2017, Hotel Manager at The Ritz-Carlton, ChicagoResponded 4 days ago

          Dear Todd F, Thank you for your kind review on TripAdvisor. I am so pleased to hear you were able to enjoy our amenities and our premier location along The Magnificent Mile. We look forward to welcoming you back soon to enjoy all Chicago has...More

          Reviewed 1 week ago

          Located towards the Northern edge of the Magnificent Mile, the hotel is just off of Michigan, thous providing a somewhat quieter and more private environment. As in other luxury hotels in Chicago, the lobby is several floors above street level, so you have to take...More

          1  Thank Gabriel H
          Reviewed 1 week ago

          Staff was unaccommodating. I’m sure seasoned travelers with find this humorous - upon arrival the front desk person said to me (unsolicited) there are no upgrades available, however, if you would like a king executive suite for $100 more a night, I can do that....More

          Review collected in partnership with The Ritz-Carlton Hotel Company
          1  Thank Jim V
          Response from KarlBudnik2017, Hotel Manager at The Ritz-Carlton, ChicagoResponded 1 week ago

          Dear Jim V, Thank you for your review and feedback regarding your recent experience on TripAdvisor. I am disappointed to hear you did not enjoy a warm welcome from our Ladies and Gentlemen, and I would like the opportunity to speak to you personally to...More

          Reviewed 1 week ago via mobile

          awesome great hotel in downtown chicago. breakfast is fabulous. service and hospitality is fantastic. seen rarely such a great service and customer focus. big shopping center in the neighbourhood, famous magnificent line nearby.

          Thank Be M
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Laundry Service
          • Dry Cleaning
          • Meeting Rooms
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Self-Serve Laundry
          • Babysitting
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$ 315 - US$ 662 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #10 Business Hotel in Chicago
          • #12 Romantic Hotel in Chicago
          • #15 Family Hotel in Chicago
          • #16 Spa Hotel in Chicago
          • #31 Luxury Hotel in Chicago
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 435
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Hotels.com, Travelocity, Hotwire, Cheap Tickets, Priceline, getaroom.com and HRS so you can book your The Ritz-Carlton, Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Illinois >
          • Chicago >
          • Streeterville / Near North Side
          • Also Known As
          • The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago ,
          • The Ritz-Carlton Chicago (a 4 Seasons Hotel) ,
          • Four Seasons Chicago Hotel ,
          • Ritz Chicago ,
          • Ritz-Carlton Chicago ,
          • Chicago Ritz-Carlton ,
          • Chicago Four Seasons
          Add Photo Photos
          Traveller (453)
          Room & Suite (248)
          Dining (41)
          Pool & Beach (12)
          Hotel & Grounds (302)
          Bathroom (26)
          Family and Play Areas (2)
          Business Centre & Event Rooms (2)
          Nearby
          Streeterville
          Streeterville is where visitors head for play at Navy
          Pier, a pseudo amusement park and development of
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          You’ll find lots of action and excitement on the
          docks. Along the pier, you’ll see the statue of the
          captain for whom Streeterville is named. While you
          enjoy your fair share of sightseeing at the pier, you
          can also visit other popular attractions there such as
          ...More
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          Nearby Restaurants
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          Southern Cut Barbecue
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Jennifer M
          When will the renovations be complete? Are the "kid friendly" toy wagon and candy cart available during renovation?
          15 April 2017|
          Answer
          Response from KarlBudnik2017 | Property representative |
          Hello Jennifer, Our refashioning will be complete mid-summer of this year. The candy cart is available during our refashioning period, and will continue to be available once we are complete. Please contact guest services... More
          0
          Votes
          l00chy
          Hi Ritz Carlton Chicago, Can you advise if the club lounge is available for use for Marriott Platiumn members? What renovations are currently underway? Will it impact staying in th guest rooms!? Regards, David
          17 July 2016|
          Answer Show all 5 answers
          Response from KarlBudnik | Property representative |
          Dear l00chy, Thank you for your inquiry! We have just officially opened our Ritz-Carlton Club Lounge this past Sunday, August 14th! Our Club Lounge is available for $150 per day for two guests and two children under the age... More
          0
          Votes
          hotinfo
          Will any room types have separate bath/shower or stand alone shower only after the renovation?
          11 June 2016|
          Answer Show all 4 answers
          Response from KarlBudnik | Property representative |
          Good Afternoon hotinfo, Thank you for the inquiry! We have recently updated all of our suite bathrooms. We now have a variety of bathroom options including a separate shower and tub or a shower in one bathroom and a tub in... More
          0
          Votes
          Room Tips
          "Be very specific about what you book and you will still have to fight for it."
          Read review
          "Higher floors and rooms towards the back of the hotel are quieter."
          Read review
          "Hotel is not one to upgrade even Platinum members. Most rooms are a city view."
          Read review
          "The updated 2-bedroom Water Tower Suite (Room 2710) is great for families traveling with young children..."
          Read review
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