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Palmer House A Hilton Hotel

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Traveller (2616)
Room & Suite (991)
Dining (139)
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Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“executive level”(396 reviews)
“empire room”(149 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Palmer House A Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Palmer House A Hilton Hotel
Special Offer: Double Points, Every Stay
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,634)
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9,121 results
Traveller rating
3,557
3,047
1,433
716
368
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3,557
3,047
1,433
716
368
Show reviews that mention
All reviewsexecutive levelempire roomlockwood restaurantbeautiful lobbybeautiful hotelart institutethe loopclassic hotelstreet levelmillennium parklobby bara hilton honors memberrooms are smallan older hoteltwo double bedsdowntown chicagoconcierge desk
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2,841 - 2,845 of 9,121 reviews
Reviewed 21 December 2015

We enjoyed a nice family stay at the beautiful Palmer house Hilton. The location makes it convenient to nearby attractions and shopping The rooms were comfortable and clean, the staff was friendly and helpful. The inside lobby of the hotel is beautiful and well decorated...More

Thank Lor018
Response from Ishawa S, Manager at Palmer House A Hilton HotelResponded 22 December 2015

Dear Lor018 Thank you for sharing your wonderful review. We are glad that you enjoyed our location, comfortable rooms and our world class staff. Its a pleasure to have you as a valued guest and we hope that you would make visiting us around the...More

Reviewed 21 December 2015

Great place to stay while visiting Chicago. Located not too far from Michigan Avenue, makes shopping easy for those of you looking to do just that. You should know that this is a very crowded hotel, at least when we visited (the weekend before Christmas)....More

Thank DrBeekman
Response from Ishawa S, Manager at Palmer House A Hilton HotelResponded 22 December 2015

Hello DrBeekman, Thank you for sharing your wonderful review. We are glad that you enjoyed your stay and its easy access to all of the best shopping and restaurants in the downtown area. Sounds like you are well on your way to being an experienced...More

Reviewed 21 December 2015

I was very impressed with the Palmer House. I have stayed at this hotel several times and always the emploayess where very helpfull.I recommend staying at least a week just to feel the exact thing i lived there! Overall a good experience. Albert

Thank Albert M
Response from Ishawa S, Manager at Palmer House A Hilton HotelResponded 22 December 2015

Hello Albert M, We are delighted to read that you enjoyed "A great experience!!!" We thank you for rewarding us with a perfect score after experiencing a week long stay with us. Thank you for your continued patronage and we will see you next time.

Reviewed 21 December 2015 via mobile

I have stayed at this hotel several times. The property is well maintained, and the staff are always pleasant and helpful. On this particular occasion , I was transient and stayed only one night. My only complaint was that the room 23 259 is too...More

Thank Tony C
Response from Ishawa S, Manager at Palmer House A Hilton HotelResponded 22 December 2015

Dear Tony C Thank you for being a valued guest and for sharing your review. We are glad that you had the chance to take advantage of the central location of the property. Being in the center of the downtown area makes it very easy...More

Reviewed 21 December 2015

The Palmer House Hilton is a great Chicago Hotel. The Hotel itself is a piece of art from the painted ceiling in the lobby to the pictures along the hallways of the 1600 plus rooms. But the real beauty of the hotel is their staff....More

Thank UWAce
Response from Ishawa S, Manager at Palmer House A Hilton HotelResponded 22 December 2015

Dear UWACE, We could not agree with you more that the real beauty of our hotel is our world class staff. Its easy for us to understand why you felt that way when you mentioned that you were serviced by Janine and Luis. Both of...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 175 - US$ 486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#48 Family Hotel in Chicago
#64 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 175 - US$ 486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#48 Family Hotel in Chicago
#64 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2616)
Room & Suite (991)
Dining (139)
Pool & Beach (65)
Amenities (52)
Business Centre & Event Rooms (41)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Mark L
5 April 2018|
AnswerShow all 8 answers
Response from JandJMittagong | Reviewed this property |
Lots and lots!
0
Votes
middymacxmom
27 March 2018|
AnswerShow all 3 answers
Response from Teij | Reviewed this property |
To Hilton Chicago 720 S Michigan Ave- it's 0.7 miles - 10-15 minute walk south on Michigan Ave depending how fast you walk. Others are referring to Hilton Magnificent Mile which is 1.5 miles north - and is not on Michigan... More
0
Votes
Poppysim
15 March 2018|
AnswerShow all 5 answers
Response from albertkopp2017 | Reviewed this property |
I'm not sure. I often receive packages sent to me at the Elysee Hotel and the Casablanca Hotels in New York with great efficiency, and also at the Waldorf in NYC. We did not enjoy our stay at the Palmer House at all. We had... More
0
Votes
Room Tips
"Must stay on Executive Levels!"
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"Stay on the 20th and up."
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"Don't except a standard room"
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"Go for the suites. You won't be disappointed! And plan extra time for the elevators! Especially in the..."
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