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Palmer House A Hilton Hotel

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Traveller (2650)
Room & Suite (1010)
Dining (139)
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Overview
  • Excellent40%
  • Very good33%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“executive level”(396 reviews)
“empire room”(149 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Palmer House A Hilton Hotel
Special Offer:Double Points, Every Stay
Hotel deals
Offers from Palmer House A Hilton Hotel
Special Offer:Double Points, Every Stay
Hotel deals
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Reviews (9,688)
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Traveller rating
3,572
3,061
1,446
720
373
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3,572
3,061
1,446
720
373
Show reviews that mention
All reviewsexecutive levelempire roomlockwood restaurantbeautiful lobbybeautiful hotelart institutethe loopclassic hotelstreet levelmillennium parklobby bara hilton honors memberrooms are smallan older hoteltwo double bedsdowntown chicagoconcierge desk
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11 - 15 of 9,172 reviews
Reviewed 4 days ago

I have stayed here on multiple work trips. its only a few blocks from the office and can walk to work. It is also in the middle of a lot of restaurants and the El.train. I take the train from the airport to the corner...More

1  Thank bigdaddycoolfm
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded 3 days ago

Thank you for taking the time to review your stay at The Palmer House! We are pleased to hear that you enjoyed experiencing the atmosphere of our historic hotel. We specialize in outstanding customer service and our goal is an all-around positive guest experience. Thank...More

Reviewed 4 days ago

Stayed here at the recommendation of a friend. All the L stations we needed were less than a 2 minute walk away. Rooms are exquisite, hotel lobby/bar is breathtakingly beautiful. Only minor surprise was that I reserved a high floor room to enjoy the high...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Tabitha S
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded 3 days ago

Thank you for taking the time to review your stay at The Palmer House! We are pleased to hear that you enjoyed experiencing the atmosphere of our historic hotel. We specialize in outstanding customer service and our goal is an all-around positive guest experience. Despite...More

Reviewed 4 days ago

The Palmer House Hotel is an excellent hotel and well worth the stay. The price is very reasonable and the hotel rooms are very clean, comfortable and quiet. The mentioned caveats are 1) Be sure to find out what events are taking place during your...More

2  Thank 273tcook
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded 3 days ago

Thank you for taking the time to review your stay at The Palmer House! We are pleased to hear that you enjoyed experiencing the atmosphere of our historic hotel. We specialize in outstanding customer service and our goal is an all-around positive guest experience. Thank...More

Reviewed 4 days ago

This is a great historic hotel. It is very large and so much to do and see here. Being a Hilton Honors member has it perks, faster check in and excellent service. If you are not a member I would suggest signing up today.More

1  Thank Johnnell S
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded 3 days ago

Thank you for taking the time to review your stay at The Palmer House. We are pleased to hear that you enjoyed experiencing the atmosphere of our historic hotel. Not only do we appreciate hearing from you, but we know that other users will truly...More

Reviewed 5 days ago

This hotel was easy to drive to, make sure you pay for parking in your booking if you are driving. We booked a room with two double beds expecting to sleep a family of four but the beds were really far too small for that,...More

1  Thank Caroline R
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded 4 days ago

Thank you for taking the time to review your stay at The Palmer House! We truly apologize that you did not receive the typical Palmer House experience during your visit. We specialize in outstanding customer service and we are saddened to hear that we missed...More

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Most Booked Properties in Chicago, IL
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 145 - US$ 587 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#48 Family Hotel in Chicago
#66 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 145 - US$ 587 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#48 Family Hotel in Chicago
#66 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2650)
Room & Suite (1010)
Dining (139)
Pool & Beach (65)
Amenities (52)
Business Centre & Event Rooms (41)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Vicki H
12 May 2018|
AnswerShow all 2 answers
Response from travelpr0123 | Reviewed this property |
You can stop shorttime in front of the entrance in case it is not too busy.
0
Votes
396george1967
26 April 2018|
AnswerShow all 5 answers
Response from Teri F | Reviewed this property |
Only for the Executive Floors
1
Vote
Mark L
5 April 2018|
AnswerShow all 9 answers
Response from CR141 | Reviewed this property |
There are many near by. We ate at The Gage just around the corner and I loved it. Sincerely, I may have been starving, but it was fantastic.
1
Vote
Room Tips
"If you have HHonors, you may be able to get an upgrade or two room suite."
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"As far from elevators as possible."
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"never noticed that any room or floor was better than another.."
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"Best view of Lake Michigan are on the upper floors in the northeast corner."
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