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Omni Chicago Hotel

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#31 of 187 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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Omni Chicago Hotel
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3,152 Reviews from our TripAdvisor Community

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Showing 3,060: English reviews
Reviewed 2 weeks ago

Stayed at the Omni for a weekend visiting my daughter. Excellent location and very friendly staff. We did not park as we Ubered in from Lakeview. The only issue was the elevators were very slow. I am not sure if one was broken, but we did have to take the stairs on two occasions.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Linda C
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We greatly appreciate you taking the time to give us your feedback and we will most certainly be sharing this with our staff. We hope to see you again on your next visit into Chicago. Best Regards, Omni Management Team

Geneva, United States
Reviewed 2 weeks ago

I've stayed at the Omni Chicago for almost 15 years, along with other Omni's. This is home for me. This last trip was my first with my 4 yo daughter- a girls' weekend. The location is stellar. Love the suites so she can sleep and I can do my thing. The pool is key for her and we had so...

Review collected in partnership with Omni Hotels & Resorts
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Thank K1658ALmichellem
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We greatly appreciate you taking the time to give us your feedback and we will most certainly be sharing this with our staff. We hope to see you again on your next visit into Chicago. Best Regards, Omni Management Team

Dubuque, Iowa
Reviewed 2 weeks ago

I give it a terrible because the rooms are so toxic because of the laundry soaps and the perfume sprays and cleaning products used in the rooms, I could only sleep after hours of tossing and turning after I opened up the window. This is after asking them not to clean with anything but water and no sprays. They even...

Review collected in partnership with Omni Hotels & Resorts
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Thank intril
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you for taking the time to give us your feedback from your stay at the Omni Chicago Hotel. We are truly sorry to hear you experienced these issues while you were staying with us. We pride ourselves on our service standards and it appears we let you down on your last stay. We hope you will give us another...

Chicago, United States
Reviewed 3 weeks ago

We used to stay at a different hotel every February for a convention that is located downtown Chicago. We got feed up with the hotel's cleanliness and the service so we looked around and found this hotel was not far from the convention and tried it out. We were so upset that we didn't discover the Omni sooner! It's the...

Review collected in partnership with Omni Hotels & Resorts
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Thank michellehB4894YR
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

WOW! Thank you for this amazing review of your last stay at the Omni Chicago Hotel. We pride ourselves on our high level of service and we will most certainly be sharing this review with the entire team. We greatly appreciate your business and are thrilled to hear everything went wonderfully. We will definitely see you back on your next...

Falls Church, United States
Reviewed 3 weeks ago

This hotel is in a phenomenal location on the Magnificent Mile and convenient/walking distance to shopping, Navy Pier and other attractions. Safety was never a concern. I would definitely stay at this hotel again.

Review collected in partnership with Omni Hotels & Resorts
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1Thank M7635MGmichaell
Reviewed 3 weeks ago

Nice location. Overall Hotel is nice and clean. Stayed in Executive Suite as we wanted more room. Only wish these suites came with 2 beds, instead of 1 king. Everynight was a fight over who had to sleep on the sofa bed. Door staff very friendly, my children loved interacting with them as we came and went. Housekeeping was very...

Review collected in partnership with Omni Hotels & Resorts
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1Thank Gurjit B
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We greatly appreciate you taking the time to give us your feedback and we will most certainly be sharing this with our staff. We hope to see you again on your next visit into Chicago. Best Regards, Omni Management Team

Indiana
Reviewed 3 weeks ago via mobile

We got a great rate and we were super excited about staying downtown Chicago! We drove around for 15 minutes or more trying to figure out where to park. We finally called the hotel and told us they only have valet parking and it's $67/night! Yikes! We ended up finding another parking garage that was $40/night and had to walk...

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Helpful?
Thank sara83nicole
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you for taking the time to give us your feedback from your stay at the Omni Chicago Hotel. We are truly sorry to hear you experienced the parking issue while you were staying with us. We pride ourselves on our service standards and it appears we let you down on your last stay. We hope you will give us...

Kansas cIty
Reviewed 3 weeks ago

I have stayed at 2 Omni Resorts both in Hilton Head Island and Chicago and continue to be impressed by the overall experience. I highly recommend Omni locations when traveling for business or pleasure.

Review collected in partnership with Omni Hotels & Resorts
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1Thank Larry R
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

We greatly appreciate this wonderful review from your recent business trip to the Omni Chicago Hotel. Thank you for the great comments regarding the room and the service level of the staff. We will make sure and share this with our entire team. We can't wait to see you on your next trip into Chicago. Best Regards, Omni Management Team

Montreal, Canada
Reviewed 3 weeks ago

We stayed here for 5 nights, the hotel is incredible for families especially young children, they are genuine and go out of their way to satisfy. Highly recommend, connecting rooms, suites with closed bedrooms, cribs (real) for young kids.

Review collected in partnership with Omni Hotels & Resorts
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1Thank jeffreybB9488PR
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We greatly appreciate you taking the time to give us your feedback and we will most certainly be sharing this with our staff. We hope to see you again on your next visit into Chicago. Best Regards, Omni Management Team

Frankenmuth, United States
Reviewed 3 weeks ago

Enjoyed quality room on high floor. Complimentary Coffee in AM a great perk Internet access very good Room clean although we missed have an evening turn down service for two of our three day stay. Will paln to stay here next Chicago trip

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
1Thank Robert D
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this review

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We greatly appreciate you taking the time to give us your feedback and we will most certainly be sharing this with our staff. We hope to see you again on your next visit into Chicago. Best Regards, Omni Management Team

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm. ... more   less 

Additional Information about Omni Chicago Hotel

Address: 676 North Michigan Ave, Chicago, IL 60611-2883
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: ₹ 12,426 - ₹ 30,868 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Omni Chicago
Hotel Style:
#20 Business Hotel in Chicago
#23 Luxury Hotel in Chicago
#26 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Omni Chicago Hotel staff and other travellers.
37 questions
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Questions? Get answers from Omni Chicago Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The concierge are extremely knowledgeable of the area. Call ahead to make arrangements with them.”
 of 5 bubbles r0bw0rk, 20 Mar 2017 | Read review
“Lose yourself in the high end bed linens!”
 of 5 bubbles sarag12342017, 15 Mar 2017 | Read review
“NOT on Michigan Avenue unless you like to be up late and awakened early”
 of 5 bubbles avidforafrica, 9 Mar 2017 | Read review
“not a large hotel with few rooms on each floor. All should be quite comfortable!”
 of 5 bubbles mrsgros, 27 Feb 2017 | Read review
“avoid the pool floor”
 of 5 bubbles AKW52245, 27 Feb 2017 | Read review
5 of 5