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Hilton Garden Inn Chicago Downtown/Magnificent Mile

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#55 of 186 Hotels in Chicago
Certificate of Excellence
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Hilton Garden Inn Chicago Downtown\/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile
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1,973 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago Downtown/Magnificent Mile
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Showing 1,841: English reviews
Arlington, United States
Reviewed 30 January 2015

Excellent location in the heart of the city. Subway entrance is feet from the front door. Nice, clean hotel with good amenities. Pool, hot tub, and fitness center were quite new and very clean. Hotel has a restaurant/bar that looked pretty decent.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Joseph R
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your feedback, it is our pleasure to serve you and we are glad you enjoyed your stay here with us. Please come back and visit us again.

Reviewed 27 January 2015

I went as a class trip during that time, and they gave us free cookies.The service was good and the breakfast was fancy and it was delicious. The bathroom was nice and the towels were soft. The beds were very comfortable. The only problems that I had was that they charged 5 bucks for a water bottle and the sheets...

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Helpful?
1Thank Renee M
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

We hope you thoroughly enjoyed your class trip to Chicago and hope you will come back to see us again soon. Thank you for your feedback and comments, I will follow up with housekeeping about the linen. Again, thank you for staying with us.

Gurabo, null, United States
Reviewed 24 January 2015

Well located, two blocks from Michogan Ave. Weber Grill is part of the facilities and offers excellent dining. Marketplace by Osco right in front of hotel. No wash and fold facilities nearby. Subway facility right next to hotel makes it simple to travel around the city and to O'Hare Airport. Room in excellent condition. Concierge is poor as some hosts...

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Helpful?
1Thank Gerry N
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for staying with us and your feedback, while I am glad you enjoyed your stay and the hotel I am sorry to hear that we were not as helpful as needed when it came to city information. While some of our staff are new we work through regular training to give them the knowledge of the area and...

Toronto, Ontario, Canada
Reviewed 24 January 2015

My husband and I travelled to Chicago for a 5 day getaway last week and he chose this hotel as it was centrally located and he is comfortable with Hilton Hotels. From the moment we checked in (the fresh smell of the lobby & the friendly faces of the staff) we felt welcomed. The staff were able to answer our...

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Helpful?
3Thank Cheryl N
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

I am glad you were able to make your plane and did not have to be delayed getting home. It was my pleasure to help you out as I do understand that things happen when traveling and sometimes we just need a little help and i am happy we were able to do that for you. We look forward to...

Saint Paul, Minnesota
Reviewed 21 January 2015

I travel weekly for work and am at this particular hotel nearly every week for a night or two. Great - really excellent - staff. Well maintained. If you're in Chicago and want a perfect neighborhood for great food, a short walk to the lake -- and good value -- this is the place.

Review collected in partnership with Hilton Garden Inn
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Helpful?
2Thank clavm
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you so much for your feedback, we are proud to be your home away from home and be able to serve you when you come to Chicago. We look forward to seeing you again soon.

Atlanta, United States
Reviewed 14 January 2015

Some friends and I had a girls weekend in Chicago in January (not sure why we chose the coldest month of the year) and this hotel was a perfect location for us. We wanted to walk the city and not ride the "L" so that we were able to get the full city experience and at most our walks to...

Review collected in partnership with Hilton Garden Inn
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Helpful?
4Thank Sara S
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for staying with us. I agree our location is great whether you want to walk around to all the nearby shops and restaurants or want to ride the L to another destination. I am very glad we were able to provide you with the hotel experience you deserve while here in Chicago.

Lakewood, Washington
Reviewed 13 January 2015

I could not have asked for a better week-long stay. I was there during a below-zero cold spell, so I couldn't get out to the hotel much. The housekeeping was superb, every member of the staff was friendly and helpful, and all the amenities I could ask for were available.

Review collected in partnership with Hilton Garden Inn
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Helpful?
3Thank Bonnie J
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for staying with us. Though I am sorry it was cold and you were not able to get out and enjoy all that Chicago has to offer, I am glad we were able to make your stay here a good one. I will pass on your compliments to the housekeeping staff.

Chicago
Reviewed 13 January 2015

This was a great location and price for our girls night out. Staff was very friendly and helpful. Nicely appointed rooms with plenty of space (we had 2 queens city view). Microwave, Keurig, small refrigerator, full size hair dryer and neutrgena products. The decor was clean and updated. Decent size fitness area and nice pool and hot tub. I would...

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Helpful?
2Thank Karrie40
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your comments and we are glad you enjoyed your stay. I do regret that you encountered additional noise during your stay. I am pleased the rest of your stay was excellent though. Have a very Happy New Year.

Nice, France
Reviewed 11 January 2015 via mobile

Great location. Staff very helpful and professional. Rooms are comfortable, well-equipped, clean and quiet. The Weber Grill next door has an entrance from the hotel lobby and serves as the hotel restaurant. Very happy and will stay here again.

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Helpful?
2Thank FrankieNice06
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your feedback and the recommendation. We are glad you enjoyed your stay with us . I will pass along your compliments to the staff at Weber. Have a Happy New Year!

Keller, Texas
Reviewed 10 January 2015

We recently stayed here for a week over the holiday & could not have asked for a better stay. The room was perfect & we had a beautiful city view. Nicole, Fabiana, Marvel & many others were so helpful They took care of every need, answered every question and helped with directions every time we asked. This was not our...

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Helpful?
3Thank Cindy R
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

On behalf of Fabiana , Marvel, Nicole, and the rest of the staff thank you for stayng with us. It was our pleasure to serve you and we are happy to be your choice of hotel in Chicago.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 

Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago
Price Range: ₹ 7,240 - ₹ 23,193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hilton Hotels Direct, Expedia, Priceline and Hotels.com so you can book your Hilton Garden Inn Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago
Hotel Style:
#16 Best Value Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Family Hotel in Chicago
#35 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and other travellers.
21 questions
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Brandon, Florida
over a year ago
Hutchinson MN
8 months ago
Waunakee, Wisconsin
Los Angeles, California
over a year ago
Poplar Grove
6 days ago

See all questions (21)

Questions? Get answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“when you are a group of three the mini suite (same room with three beds) good for night time visiting before off to sleep.”
 of 5 bubbles philphylli, 8 Feb 2017 | Read review
“We have not stayed in a bad room there ever but choose Valet parking! Its worth it!”
  • Compliments of Soumia and our Birthday and Valentines Stay
 of 5 bubbles Flyingphoto, 8 Feb 2017 | Read review
“Higher floors offer better views of the city.”
 of 5 bubbles bmuzar, 3 Feb 2017 | Read review
“higher floors for less road noise”
 of 5 bubbles firsedge, 3 Feb 2017 | Read review
“Best views are on upper floors over looking Grand St.”
 of 5 bubbles 226natek, 19 Jan 2017 | Read review
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