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Hilton Garden Inn Chicago Downtown/Magnificent Mile

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#55 of 186 Hotels in Chicago
Certificate of Excellence
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Hilton Garden Inn Chicago Downtown\/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile
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1,973 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago Downtown/Magnificent Mile
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Showing 1,841: English reviews
Toledo, Ohio
Reviewed 29 June 2015

I went to Chicago for shopping and theater. This hotel was conveniently located near the Magnificent Mile and a 12-minute walk to the Oriental Theater. It was a warm afternoon when we arrived back after shopping and one of the staff handed out bottles of cold water to those waiting in the lobby. Very thoughtful! The room was comfortable and...

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Helpful?
Thank Mary F
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your comments with us and for your compliments regarding our location. It was our pleasure to serve you and we look forward to welcoming you back again soon.

Reviewed 29 June 2015 via mobile

This hotel is right in the center of it all with shopping, dining and nightlife right on the doorstep. There is a metro station and DIVVY self service bike rental just outside so exploring the city is very easy too. The rooms and lobby are very modern and clean and the staff were all friendly and helpful. I like hotels...

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Helpful?
Thank Ubataba
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your comments with us and for your compliments regarding our location and our staff. It was our pleasure to serve you and we look forward to welcoming you back again soon.

Reviewed 28 June 2015

Fabulous location, hotel wonderfully laid out, room was perfect. Seriously! Value was terrific and a major asset was having the Weber Grill restaurant in the lobby. Other great places to dine and drink nearby. Red Line subway at the door. Only downside, which is not unique, is the expense of parking.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Charles F
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your comments with us and for your compliments regarding our location. Unfortunately, the parking prices are high thought downtown Chicago area. It was our pleasure to serve you and we look forward to welcoming you back again soon.

st.louis, United States
Reviewed 25 June 2015

location was great for access to Michigan avenue and restaurants, parking is the only draw back, be prepared for an expensive tab to get your vehicle, this location is best for flying in and using ground transport. They should offer a discount parking rate for all Hilton Honors members>

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dennis R
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the location and overall experience to your liking. Unfortunately the parking fee it is the same for all of our guest. As a loyal Hilton Honors member we value your comment. Our guests' comments help us move towards perfection. We look forward to...

Washington DC, District of Columbia
Reviewed 22 June 2015

I stayed at the hotel for a meeting and was very impressed with the staff, the meeting spaces and the room. This is also a great location with good shopping and dining options. It is close to the subway and also just a good location for walking around town.

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Helpful?
Thank PM568
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear PM568, Thank you for sharing your recent experience at The Hilton Garden Inn Downtown Chicago. I am delighted to see you would recommend us to other readers. We hope to see you again Soon at The Hilton Garden Inn Downtown Chicago.

Reviewed 22 June 2015

Silly me! I left a wedding card on my bedside table and checked out without it! I had place a $100 bill in it, but had not signed it or sealed it. At the afternoon wedding, I had the sinking memory that I left the card and $ on the table and checked out without it! I returned to the...

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1Thank obriens61
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Obriens61, I want to sincerely thank you for sharing this wonderful review of your recent stay at The Hilton Garden Inn Downtown Chicago. Our entire staff is delighted to read your kind words about Denise and Norma from our Housekeeping Team. I cannot wait to welcome you back to Chicago and staying at The Hilton Garden Inn Downtown Chicago.

Sunset Beach NC, United States
Reviewed 22 June 2015

excellent hotel....great hotel and staff..awesome location for business and pleasure. Staff is very attentive and quick to react' Would recommend this hotel to anyone going to d/town Chicago...could be alittle less pricey though

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mark M
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your comments with us and for your compliments regarding our location and helpfulness of our staff. It was our pleasure to serve you and we look forward to welcoming you back again soon.

Perrysburg, Ohio
Reviewed 21 June 2015 via mobile

This hotel had the best price for the most convenient location for the weekend we chose. Everyone was very helpful and willing to accommodate to our needs. Bedroom/bath were pretty typical, although our view was definitely above average! We were surprised we could hear so much street noise on the 23rd floor...many sirens, people yelling as they exited bars and...

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Helpful?
Thank Mary R
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greeting Mary R. Thank you for your feedback regarding your stay with us! I will make sure all comments are to ensure that we maintain our commitment to excellent service at The Hilton Garden Inn Downtown Chicago. We apologize for the outside noise and our team would be delighted to see you return once gain! Please think of us for...

Johnston, Iowa
Reviewed 21 June 2015

Good location, clean, comfortable hotel, decent price, helpful staff. Quiet for sleeping. Great restaurants in the neighborhood. Walking distance to a good spot of the beach. Safe area for walking at night. Convenient for L or bus to get to other great locations downtown.

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Helpful?
Thank jmw0313
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Hello JMW0313,Thank you for taking the time to leave sure a kind review of your experience with us at The Hilton Garden Inn Downtown Chicago. I am glad to see that you were able to enjoy our location next to the Red Line. Your comments will certainly be shared with out team. Please think of us for any future travels...

Laurel, Maryland
Reviewed 21 June 2015

The property: A fairly typical HGI property, it does have the newer room decor (read below for the warnings on THAT). It is a very convenient location, not only in the city, but sitting on top of a Red Line subway stop. It's fairly simple (one connection) from the airport subway, to come in from O'Hare and there is much...

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Helpful?
Thank MarkWorld
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your detailed comments about our hotel, location, staff and layout of the room along with all the amenities. It was our pleasure to serve you and we are please you enjoyed your stay at our hotel. We regret that the bed frame did not meet your expectations. We value your comments and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 

Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago
Price Range: ₹ 7,240 - ₹ 23,193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Orbitz and Priceline so you can book your Hilton Garden Inn Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago
Hotel Style:
#16 Best Value Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
#35 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and other travellers.
21 questions
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Brandon, Florida
over a year ago
Hutchinson MN
8 months ago
Waunakee, Wisconsin
Los Angeles, California
over a year ago
Poplar Grove
6 days ago

See all questions (21)

Questions? Get answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“when you are a group of three the mini suite (same room with three beds) good for night time visiting before off to sleep.”
 of 5 bubbles philphylli, 8 Feb 2017 | Read review
“We have not stayed in a bad room there ever but choose Valet parking! Its worth it!”
  • Compliments of Soumia and our Birthday and Valentines Stay
 of 5 bubbles Flyingphoto, 8 Feb 2017 | Read review
“Higher floors offer better views of the city.”
 of 5 bubbles bmuzar, 3 Feb 2017 | Read review
“higher floors for less road noise”
 of 5 bubbles firsedge, 3 Feb 2017 | Read review
“Best views are on upper floors over looking Grand St.”
 of 5 bubbles 226natek, 19 Jan 2017 | Read review
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