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Hilton Garden Inn Chicago Downtown/Magnificent Mile

PricelineUS$ 295*
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#55 of 188 Hotels in Chicago
Certificate of Excellence
06/06/2017 07/06/2017
1 room 2 adults 0 children
US$ 347*
US$ 295*
Great Deal
US$ 339*
US$ 328*
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Hilton Garden Inn Chicago Downtown\/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile
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2,079 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago Downtown/Magnificent Mile
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Showing 1,942: English reviews
San Ramon, United States
Reviewed 29 November 2015

The Hilton Garden Inn (HGI) in downtown Chicago had great rates when we stayed. The hotel offers no complimentary breakfast like the Hampton brand but the Weber Grill is attached to the HGI and offers breakfast, lunch and dinner. There are many other quality places to eat within a 5 minute (literally) walk. The CTA Red Line is 100 feet...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Wayne Y
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Wayne Y I am very happy to read that you found the rates and the location of our Hilton Garden Inn to your liking. We thank you for your time taken to share that at Tripadvisor and hope to be of your service in the near future.

Detroit, Michigan
Reviewed 29 November 2015

Pros: 1. Location is great. 2. Room is nice and clean, with nice work desk, chair, and night stand (with outlet and USB so charging your phone is easier) 3. Breakfast is good. 4. Friendly staffs Con: Wifi is bad This hotel exceeds my expectation of a Hilton Garden Inn. With its great location, I recommend it if you are...

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Helpful?
Thank ZachKK
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear ZachKK, Thank you for taking your time to write about your recent stay at our hotel. I am delighted to learn that you found the location, cleanliness of the room, breakfast and our staff to your liking. Our goal is to exceed our guests' expectation and we are glad to have achieved it. We look forward to welcoming you...

Chicago, United States
Reviewed 25 November 2015

Reginald is simply the best bellman that I have ever encountered at a Hilton or any other hotel! He should be elevated to training all of your bellmen at all of your properties! His level of caring and professionalism are simply unmatched, in addition to which he functions in an extremely gentlemanly manner!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank John D
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Mr. John D, Thank you for taking your time to share your experience of your recent stay at our hotel. Your feedback are much appreciated. We appreciate your wonderful comments about Reginald and we will make sure to share them not only with him but the rest of our team. Reginald is a perfect example of what true spirit...

Chicago--downtown, United States
Reviewed 25 November 2015

We have stayed at this hotel before but nothing like this last weekend. The hotel looks like they are remodling. hallways are paper erverywere. One elevator was not working so thier was a wait to get on and off. The toilet in my room was broken, handle and making wierd sound. When i called, nobody came, 2 times. And when...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Jeff R
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Jeff R Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your stay at our hotel.Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn, we promise to do...

Cairo, United States
Reviewed 14 November 2015

Very nice stay. Hotel was under some renovations but no real interruptions. The Weber Grill restaurant that is tied to the hotel is a plus. The garage parking is a bit expensive ($45/day). Would stay again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jarrett A
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel and attached resturant; I was pleased to hear you specifically enjoyed our hotel's location, the overall excellent customer service you received from our staff and hotel accommodations....

Chicago, Illinois
Reviewed 13 November 2015

Great location, close to restaurants and transportation. The staff at the front desk were very helpful, and knowledgeable of attractions and things to do in the area. I will definitely return back to this hotel when visiting Chicago!!

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Helpful?
Thank Wanderbug05
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel and hotel staff; I was pleased to hear you specifically enjoyed our hotel's location, nearby resturants and attractions, and most importantly the overall excellent customer service you...

Miami
Reviewed 11 November 2015 via mobile

The location is great rooms are big and confortable. For some reason the staff like to show that they aren't there to help you? Next door restaurant, Weber helps in find a good restaurant, if you looking for beef is a great place. Need improve customer care

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Helpful?
Thank Andre O
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel and next door resturant Weber Grill; I was pleased to hear you specifically enjoyed our hotel's location, big and comfortable rooms. My apologies for the customer service...

San Mateo, California
Reviewed 11 November 2015

When I visit Chicago I typically stay at a Hilton property farther north near Bloomingdales. Since I was in town this time for a legal conference at the InterContinental (11/9/15) I opted for this property instead, which is near Nordstrom. Plus, there were countless restaurant choices within blocks of the hotel. If one is driving, valet parking at any Chicago...

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Helpful?
Thank T H
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel and hotel pricing; I was pleased to hear you specifically enjoyed our hotel's location and that our hotel maintenance did not interrupt your comfortable stay with us....

Barrie, Canada
Reviewed 8 November 2015

Stayed at the location to attend a conference at McCormick place. Ideally situated for the magnificent mile, close to lots of restaurant and shops. Hotel was ok, beds were comfortable, good wifi, only down side were the walls are pretty thin and you could hear your neighbours especially through the vents in the bathroom. Very busy area for sirens! Had...

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Helpful?
Thank jacrye
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel and hotel staff; I was pleased to hear you specifically enjoyed our hotel's location, guest room bedding, and wifi. It's always good to hear we are meeting...

Salt Lake City, Utah
Reviewed 4 November 2015

I stayed here for a week and enjoyed my stay. This hotel is just off the magnificent mile. It is there a number of excellent restaurants and shopping, including a full-service grocer just across the street. It's close to the subway/El. It is clean and relatively quiet, assuming that you don't have noisy neighbors. Rate was a little bit steep,...

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Helpful?
Thank K W
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel and its dependability; I was pleased to hear you specifically enjoyed our hotel's location, cleanliness and quietness. It's always good to hear we are meeting the expectations...

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06/06/2017 07/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 

Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago
Price Range: ₹ 10,472 - ₹ 27,214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Priceline, Hotwire, Hilton Hotels Direct, Hotels.com, Cancelon, TripOnline SA, Evoline ltd, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Hilton Garden Inn Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago
Hotel Style:
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
#35 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and other travellers.
28 questions
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Brandon, Florida
over a year ago
Hutchinson MN
11 months ago
Waunakee, Wisconsin
Los Angeles, California
over a year ago

See all questions (28)

Questions? Get answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Exceptional personal customer service. Excellent location.”
Laurie2017May, 21 May 2017 | Read review
“I requested a room up high- when I checked in- I had the top flor”
johnrichardlehr, 17 May 2017 | Read review
“All PURE (allergy free) rooms are on the 17th floor. Room 1713 overlooks State Street.”
Divakind, 26 Apr 2017 | Read review
“Try not to get a room near the elevator. That is all you hear all night is it going up and down and people getting off.”
T1179CQkimr, 20 Apr 2017 | Read review
“no matter what floor you are on you will hear the sirens below.”
tamiRN210, 17 Apr 2017 | Read review
5 of 5
Priceline
US$ 295* /night
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Booking.comUS$ 339
Expedia.comUS$ 328
AMOMAUS$ 347
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Prices are for 1 room, 2 adults
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