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Hilton Garden Inn Chicago Downtown/Magnificent Mile

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#53 of 187 Hotels in Chicago
Certificate of Excellence
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Hilton Garden Inn Chicago Downtown\/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile
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2,048 Reviews from our TripAdvisor Community

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Showing 1,912: English reviews
Start your review of Hilton Garden Inn Chicago Downtown/Magnificent Mile
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phoenix, United States
Reviewed 4 days ago NEW

This hotel has a great location, the room was very clean and comfortable .The restaurant has great food and wonderful staff. I would recommends this hotel for a great place to stay. We really enjoyed our stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Patricia C
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to learn your appreciation of our overall hotel service. It's always good to hear that we are meeting the expectations our guests come to expect and deserve. We look forward to more years servicing you in the...

Devon UK
HOTEL’S FAVOURITE REVIEW
Reviewed 3 February 2017

Stayed here, and reviewed several times over the years, and am pleased to say it is still as good as ever. Staff all very friendly and smiling. Rooms clean and tidy and endless hot water no matter what time you want a shower. Free internet with fast connections. Coffee maker and fridge in the room. Slept really well as always....

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1Thank firsedge
About Hotel's Favourite Review
Emily R, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you so much for writing such a great review! I’m happy to hear that so many aspects of our property continue to bring you back. Your satisfaction is very important to us and we work hard to make sure all of our guests have a rewarding stay. We hope to welcome you back once again in the not...

Montreal, Canada
Reviewed 4 days ago NEW

This was a business trip and i really enjoyed my room at the hotel. The noise of the city are very audible from the 15th floor however i still slept very well every day. Would go back there withouth a doubt!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank stephanierB3077BT
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings, Thank you for your review. We appreciate your honest feedback and we're sorry to hear about the disappointment you experienced with the noise level in your guest room. Our staff do not tolerate such noise disturbances, so I'm very sorry that you did not get the best night's rest possible. Please know that if there are any issues inside...

Lowell, Michigan
Reviewed 5 days ago NEW

We felt welcomed right off the bat. The staff including Reggie, Barbette and Adrian really make our stay great. . Our room was very nicely appointed. Great location. Very clean. Can't wait to go check out the pool.

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Helpful?
Thank areedy
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings Valued Guest, Thank you so much for taking the time to share your comments regarding your current stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel already; I was pleased to hear you specifically enjoyed our hotel's excellent customer service staff. It's always good to hear that we are meeting the...

Sussex, Wisconsin
Reviewed 6 days ago NEW

Very friendly staff, great price, very accommodating staff. Great hotel conveniently located near the L, We went to two games at Wrigley and Navy Pier. $10 Uber from Wrigley to the hotel. Great experience.

Review collected in partnership with Hilton Garden Inn
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1Thank christinemX4448QM
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotels convenient location and the excellent customer service you received from our staff; it’s always good to hear that we are meeting the expectations our guests...

Reviewed 6 days ago NEWvia mobile

I didn't necessarily choose to stay here but it was chosen for me when I called an online center to make a reservation for another nearby hotel. I am now a Hilton girl! EVERY SINGLE staff member that I came across during our stay was the most welcoming, friendly and informative person I've had the pleasure to meet in quite...

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Helpful?
Thank Ariana A
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's overall satisfaction and the excellent customer service you received from our staff. It's always good...

Reviewed 1 week ago NEW

I had stayed here a year ago for a girls trip and it was a pleasant stay, so I thought I'd make our family trip here as well this year. We were at the hotel April 6th-April 9th. When we arrived at our room, it didn't look like it had been cleaned very well. The floor didn't look like it...

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Helpful?
Thank Kim R
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. Our guests come to expect and deserve the best from Hilton brand and every comment, good or bad, helps us further better ourselves in service. Please know that our staff works hard every day at their best to accommodate all of...

Princeton, New Jersey
Reviewed 1 week ago NEW

We stayed at this location during a recent family long weekend trip. The location of the hotel is super convenient. We were able to walk to many restaurants, shopping, and there were grocery stores nearby as well (Trader Joe's, Whole Foods, Eataly Italian Market, organic market). For slightly further destinations it was easy to get cabs or Ubers. The hotel...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank mommycha
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings Valued Guest, Thank you for leaving such a detailed review of your stay with us. I was pleased to hear you specifically enjoyed our hotel's convenient location, hotel amenities, guest room amenities and the surrounding area. We're glad that you plan to join us again, and hope that it's not too long before we have the pleasure of welcoming...

Ft. Wayne, Indiana
Reviewed 1 week ago

This is hands down one of the best staff experiences I have ever encountered. From accommodating an early check in to helping with Uber they were WONDERFUL! Reggie the bellman was the BEST..greeting everyone with a smile! Rooms were clean and comfortable. Location is great for all Chicago attractions.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Elizabeth A
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel and the excellent customer service you received from our staff Reggie It's always good to hear that we are meeting the expectations our guests come...

Columbus, Ohio
Reviewed 1 week ago

Went for daughters 21sf bday celebration overall enjoyed the location and closeness to transportation! Would stay again. Service was friendly and room was clean and comfortable. It was a busy weekend for youth sports though :0(

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kathleenmN4154TQ
PerezicV, Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

I want to thank you for staying with us and choosing to celebrate your daughters birthday with us. You are always welcome to come back and stay with us. Thank you and we want to wish your daughter a Happy Birthday!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 

Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago
Price Range: ₹ 10,537 - ₹ 24,887 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotwire, Expedia, Priceline, Cancelon, Hotels.com, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Hilton Garden Inn Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago
Hotel Style:
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
#35 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and other travellers.
27 questions
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Brandon, Florida
over a year ago
Hutchinson MN
10 months ago
Waunakee, Wisconsin
Los Angeles, California
over a year ago

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Questions? Get answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try not to get a room near the elevator. That is all you hear all night is it going up and down and people getting off.”
T1179CQkimr, 20 Apr 2017 | Read review
“no matter what floor you are on you will hear the sirens below.”
tamiRN210, 17 Apr 2017 | Read review
“View for 2031 is Condos/Apartments - keep blinds closed if you want privacy”
ljnygaard, 29 Mar 2017 | Read review
“try to stay on lower floors- when it is busy, it may be slow to get an elevator”
TripPhotographer52, 26 Mar 2017 | Read review
“Tell them you want a room on the interior - facing the parking garage. There will be no great view but it will be quieter.”
troyl280, 20 Mar 2017 | Read review
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