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Hilton Garden Inn Chicago Downtown/Magnificent Mile

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Traveller (323)
Room & Suite (245)
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Overview
  • Excellent51%
  • Very good36%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“the weber grill”(238 reviews)
“great location”(504 reviews)
“navy pier”(143 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from Hilton Garden Inn Chicago Downtown/Magnificent Mile
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Chicago Downtown/Magnificent Mile
Special Offer: Double Points, Every Stay
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,432)
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2,267 results
Traveller rating
1,125
808
226
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1,125
808
226
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49
Show reviews that mention
All reviewsthe weber grillgreat locationnavy pierfridge and microwavewithin walking distancemagnificent milevalet parkingself parkfront desk staffmichigan avestreet noisecity viewwould definitely stay here againroom was clean and comfortablefew blockseasy accesscorner room
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1 - 5 of 2,267 reviews
Reviewed 2 days ago via mobile

I stayed in room 1522 and it is definitely, without a doubt, haunted. I'm an open minded skeptic and I never had a paranormal encounter until I stayed here. My first night here went fine and I slept without any problems. On my second day,...More

1  Thank HollywoodRocks
Hotel's Favourite
Reviewed 4 weeks ago via mobile

Stayed while visiting for the weekend. Everything was wonderful. The only thing to note: room service didn't know who were new check-ins/old check-outs; other than that I have no complaints. Staff was helpful and we enjoyed the pool and hot tub. Great location to all...More

1  Thank nfifer
Response from Samantha R, Front Office Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 4 weeks ago

nfifer, We are happy to hear that your Mother's Day weekend at our property was an experience to remember! It is our job to ensure we continuously create lasting memories for our guests! We are glad you found everything wonderful and we hope you get...More

Reviewed 6 days ago via mobile

This was a nice and pleasant stay! Everyone was friendly! I forgot my jacket in the room after checkout and Uncle Reggie took great care of me! Was extremely nice and let me back in the room to grab it! Thanks again Uncle Reggie!!More

Thank Jay R
Response from Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 4 days ago

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. I was pleased to hear you specifically enjoyed your overall stay and the great customer service you received from our staff. It's always good to hear...More

Reviewed 1 week ago

This is a good functional hotel that is perfectly located in the heart of Chicago and is easy to get to from the airport, especially as your last stop is right outside the hotel. The self-catering room served our needs well and had a decent...More

Thank RandyOToole
Response from Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 1 week ago

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. I was pleased to hear you specifically enjoyed the location and room ammenities. It's always good to hear that we are meeting the expectations our guests...More

Reviewed 1 week ago

The showers have no water pressure so you really can't wash yourself at the end of the day. The sink oddly has more water pressure than the shower. You can't wash your hair because you can't wash the shampoo out.More

Review collected in partnership with Hilton Garden Inn
Thank Darnfew
Response from Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 1 week ago

Dear Guest, We are sorry to hear that the hotel water pressure wasn't up to your liking. We sincerely do apologize and we will certainly talk to our Chief Engineer about your concern of the shower water pressure. We appreciate you taking the time to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 175 - US$ 452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 175 - US$ 452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (323)
Room & Suite (245)
Pool & Beach (36)
Dining (27)
Amenities (41)
Business Centre & Event Rooms (5)
Questions & Answers
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Lahoriguy
12 June 2018|
AnswerShow all 3 answers
Response from ElmhurstGuy | Reviewed this property |
The least expensive way to get to the hotel is by public transit, the CTA. At O'Hare, you'd follow the signs for the Transportation Center, and take the Blue Line to the Lake Street stop. There, you would transfer to the... More
1
Vote
hebrontravel
25 May 2018|
AnswerShow all 2 answers
Response from Timothy G | Property representative |
Great Question, Self-Parking does not reflect onto your hotel bill as it is a public garage that has its own pay center upon entry and exit. Hilton Garden Inn does provide Valet parking and if used, it will be added to your... More
0
Votes
hebrontravel
20 May 2018|
AnswerShow all 5 answers
Response from jschlais | Reviewed this property |
No there are not.
0
Votes
Room Tips
"Corner Rooms Offer More Views and Light - Higher Up Is More Quiet From Street Noise"
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"Use the Red Line- it’s right outside the door"
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"A corner room gives you view out two different sides."
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"city view rooms are very nice"
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