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Hampton Inn & Suites Chicago - Downtown

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#44 of 187 Hotels in Chicago
Certificate of Excellence
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Hampton Inn & Suites Chicago - Downtown
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2,346 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,186: English reviews
Philadelphia, Pennsylvania
Reviewed 17 March 2015

Room was great, very clean. bed very comfortable Shower could have used some more pressure. location great. staff wonderful and free breakfast was typical Hampton Inn. Highly recommend for short stay and access to great restaurants.

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Helpful?
Thank Joe H
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Joe H, Thank you for taking the time to review our hotel. We apologize for the water issue you experienced. We are happy to know that overall you had a great experience. We appreciate your feedback, and look forward to hosting you in the future. Sincerely, Brandi Cartmill

Pittsburgh, United States
Reviewed 15 March 2015

This is an excellent hotel in the heart of downtown Chicago, convenient to everything. The staff is exceptionally accommodating, and the breakfast, fitness room, and pool are welcome amenities. The restaurant Joe Fish, a beautiful upscale eatery with a unique fish-centered menu, is housed on the street floor of the hotel.

Review collected in partnership with Hampton
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Helpful?
Thank Ruthie D
Jim C, Guest Service Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Ruthie D, Thank you so much for taking the time to review your recent experience here with us at The Hampton Inn & Suites Chicago-River North. I am happy to hear that you enjoyed your time with us and that the team was friendly and able to accommodate beyond your expectations! As you mentioned we are centrally located in the...

Reviewed 9 March 2015 via mobile

Not very happy about the way the check-in lady treated me on my visit. She was not friendly and instantly rude. I don't plan to visit this hotel again. I stay in hotels very frequently and have never had anyone treat me this way. Also you need to monitor your hallways better. While trying to find our room a guy...

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Helpful?
6Thank Tierni M
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Tierni M, Thank you for choosing the Hampton Inn & Suites Chicago-Downtown and taking the time to write a review. Furthermore, we appreciate that you took the time to contact our general manager and discuss your experience with our front desk and security. Based on that conversation it sounds like everything was handled. However, if there is anything further we...

Reviewed 8 March 2015 via mobile

We stayed in the double bed corner suite room 819. It was really nice especially with three kids under 7. We were right beside the fire station, which was actually great entertainment for the kids. It was loud a couple times throughout the night, but nothing to complain about, just part of the city experience. The indoor pool was very...

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1Thank Lilriki
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Lilriki We appreciate you taking the time to give us such a wonderful review! A hotel with extra free amenities like breakfast and a pool are very accommodating to our guests, especially when you have children looking forward to a pool. We are so happy our service was great and you enjoyed your experience with us. We hope to host...

McDonough, Georgia, United States
Reviewed 4 March 2015

Very nice very clean property in central city Chicago. Walking distance to everything downtown. Walking distance to Lakeside Drive and famous Michigan Ave. Great restaurants everywhere nearby. Rooms, especially the suites, are super nice, modern, and clean, clean, clean. Next to a fire station so it can be a bit noisy. The staff is really friendly, the breakfast is terrific...

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Helpful?
3Thank Michael M
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Michael M, We appreciate your wonderful review. We are happy to know that our location and wonderful service helped you have a great experience! We look forward to seeing you back in the future! Sincerely, Brandi Cartmill

Milwaukee, Wisconsin
Reviewed 3 March 2015

We were in Rm. 923 on our visit to Chicago last weekend. The entire experience was excellent. Our room was modern, attractively decorated, clean, and comfortable. There were Neutrogena amenities in the bathroom, shampoo, conditioner, body lotion, good sized bars of soap, hair dryer, Keurig-type coffee maker, which we didn't use as we bring our own coffee and Nepresso. Nice...

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Helpful?
1Thank Smitty70
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Smitty70, Thank for taking the time to review our hotel! Travelers always want to stay somewhere as comfortable and relaxing as if it were home. So it is our pleasure to provide you with such service and amenities, so that you are able to have that great experience. We greatly appreciate all of your wonderful feedback! Sincerely, Brandi Cartmill

Mosinee, Wisconsin
Reviewed 3 March 2015

The staff at this Hampton are better than a 5 star hotel. Nicole, at the front desk, was very helpful with local eating places, maps, and coupons. Abraham, took care of our luggage both before our stay and after our stay...he even put our luggage into our car for us - outstanding!! The breakfast area was clean and food replenished....

Review collected in partnership with Hampton
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2Thank Cindy B
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Cindy B, Thank you so much for your five star review! Our staff strives daily to make sure every guests has an exceptional experience when they stay with us. Nicole and Abraham will be delighted to hear your wonderful comments. Thank you for the feedback, and we look forward to hosting you in the future! Thank You, Brandi Cartmill

Geneva, Illinois
Reviewed 2 March 2015

We live out in the suburbs of Chicago and decided to spend a 3-day weekend in the city. We have a 6 and 8 year old, and while there are many great hotels in the city, a lot don't seem to cater to those with kids. After much research, I decided on this hotel for it's location, it's price point,...

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1Thank KarlChicago_IL
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

KarlChicago_IL, Thank you for taking the time to review our hotel. Our guests are always looking for a place that is convenient in location and provides useful amenities such as complimentary wifi and an indoor pool. We are always looking for new ideas to present that guests will like, so we appreciate all of your wonderful feedback. We look forward...

Nashville, Tennessee
Reviewed 27 February 2015

The staff at this location reminded me why I stay at Hampton Inns. Everything you expect from a hilton family hotel and more.Luigi at the front desk made sure I knew how to use the CTA train system and gave me printed instructions, and the contact info for taxi service in the suburbs.

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3Thank Rob M
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Rob M, We appreciate your wonderful five star review! We are so happy to know that Luigi gave you such a wonderful experience along with the rest of our staff. We pride ourselves in providing great service to all our guests, and are happy to know we were able to make your trip comfortable and easy. We thank you for...

Reviewed 27 February 2015

We had a great time.We were especially wowed by the world class hospitality  of your staff. Barbara the house keeper was extraordinary, her attention  to detail made us relax. Ralph that works in the hospitality suite displayed outstanding leadership. Ralph and the kitchen staff were most impressive when the guest presented challenging situations. Their professionalism remained world class while serving...

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Helpful?
2Thank onefellowshiplord
Jim C, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

onefellowshiplord, Thank you for your great five star review!!! Our staff works very hard daily to assure that all our guests have a top notch experience, so we are very excited to know that you enjoyed your time with us. We will be sure to that Barbara and Ralph see your fabulous comments about them. We are grateful for your...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: ₹ 10,022 - ₹ 23,193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High up to avoid city noise”
Sejodare215, 16 Apr 2017 | Read review
“Top floors are quieter. Night club noise on the street. A fire station is nearby, but we had no problems.”
Muffin2006NewYork, 13 Apr 2017 | Read review
“Just ask for quiet room.”
EEW164, 29 Mar 2017 | Read review
“We stayed on the 8th floor. Very quiet.”
annegirl80, 28 Mar 2017 | Read review
“Corner rooms are great, but the WiFi is not so choose an inner suite if you need WiFi.”
rplove5662, 22 Mar 2017 | Read review
5 of 5