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Chicago South Loop Hotel

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Chicago South Loop Hotel
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1,442 Reviews from our TripAdvisor Community

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Showing 1,369: English reviews
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Reviewed 2 days ago NEWvia mobile

Best deal in Chicago. Excellence across the board!!! I've stayed here twice and because I have worked in the hotel industry as a manager, I know excellent service when I experience it:) I recommend this hotel for all Chicago tourists; it's good training ground for how a hotel should be run;)

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Helpful?
Thank Christina B
Sturgeon Bay, United States
Reviewed 1 week ago

+ Very clean rooms; nice ameneties (fridge, sidechairs, new Serta pillowtop mattresses, great shower/bathroom, location close to McCormick Place, onsite parking at n/c (more parking than what staff led me to believe over the phone); great price/rates for the location and what you get; very courteous frontdesk staff; small fitness room; computer room; easy to get a cab to take...

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Helpful?
Thank Dave C
SocialSouthLoopHotel, Front Office Manager at Chicago South Loop Hotel, responded to this review

Thank you for taking the time to leave us a wonderful rating and some nice feedback about your stay. It is always great to hear the various aspects of the hotel that our guests have enjoyed. I am sorry about the couple of inconveniences that you did experience with the WiFi. Next time you do stay with us we do...

Jefferson, Georgia
Reviewed 1 week ago

We were very comfortable in our room, which was large and very clean. I was unsure of the neighborhood, but the parking lot was gated and we never had any problems going or coming. Because of the super expensive parking in Chicago, we paid $7 and took a cab in each day. We left our car parked in the parking...

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Helpful?
Thank Stacey H
Jennifer K, General Manager at Chicago South Loop Hotel, responded to this review

Dear Stacey H Thank you so much for the favorable review, we are very pleased you had time to enjoy our spacious rooms and complimentary parking! It is our focus as a hotel to offer a great valve with exceptional guest service! Looks like we achieved this with you and your family. We hope you will always look to The...

Tulsa, Oklahoma
Reviewed 1 week ago

Unfortunately, my Amtrak Arrived Chicago Union Station five minutes after my next train had departed. Fortunately Amtrak had voucher's for Chicago South Loop Hotel. Awesome friendly staff. Clean hotel lobby and hallway's. Once in the room I noticed again cleanliness, tub, sinks, refrigerator, and floors. The Serta/Seally mattress-top cover/duvet absolutely made my night's sleep at Chicago's South Loop Hotel, the...

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Helpful?
Thank Hans P
Jennifer K, General Manager at Chicago South Loop Hotel, responded to this review

Dear Hans P Thank you for taking the time to share this review, while I am sorry you missed your Amtrak train, we were so pleased you enjoyed your experience at The Chicago South Loop Hotel. It is our goal to offer our spacious rooms, with detail to cleanliness and service! Hopefully when you are traveling in the Chicago area...

Beaver Dam, Wisconsin
Reviewed 1 week ago via mobile

We came to Chicago to visit museum's with my grade school age boys for a three day weekend. Decided to stay at Chicago South Loop because it was the best value. Just a short drive to museum campus which saved us tons off money. Free parking was great! The common areas of the hotel are clean, comfortable, modest yet nice....

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Helpful?
Thank BadgerMama2011
Jennifer K, General Manager at Chicago South Loop Hotel, responded to this review

Dear BadgerMama2011 WOW, what a great review, thanks so much for sharing. To have a busy mom give us such a glowing review is AWESOME! I'm so glad you and your family had time to enjoy our spacious rooms, and a picnic is a great way to do it! The Chicago South Loop is located so close to the Museum...

Chicago, Illinois
Reviewed 2 weeks ago

I stayed at the Chicago South Loop Hotel two weekends out of the last three and highly recommend this hotel. It is convenient to everything. The rooms are spacious and the soaking size tub is amazing. The staff are professional and very accommodating. I can't say enough about my stay here. I will make this my Chicago hotel.

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Helpful?
Thank bishoppam58
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings bishoppam58, Thank you for taking the time to share your recent experience with us. We appreciate your accolades regarding your visit. Many guests enjoy our soaking tubs. It is great you did too! How nice to hear you found our staff professional and rooms spacious. We look forward to your return!

Reviewed 2 weeks ago

Our son attended an event at IIT and this place was a great place to stay. Just minutes from campus. The room was clean and had just been remodeled. Free parking is a bonus. Didn't do anything at the hotel, so I can only comment on the room. We had a room towards the center court so it was very...

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Helpful?
Thank WI_traveler68
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings WI_traveler68, Thank you for taking the time to review our property. It is nice to hear you and your family enjoyed your recent experience with us. Our close proximity to IIT will be convenient for your future visits. Should your travels bring you back to Chicago, we would love to have you stay with us again. Thank you for...

Arvada, CO
Reviewed 2 weeks ago via mobile

My husband and I travel a lot and visit Chicago 3 to 4 times a year. We have been seeking an affordable, nice hotel downtown with great service. The Chicago South Loop will be our go to hotel! We arrived late and had booked through Hotels.com. After checking in, being assisted by the security gentleman, we arrived to a large,...

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Helpful?
Thank PetEmpawrium
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings PetEmpawrium, Thank you for your review. We appreciate the perfect rating! It is delightful to hear of your recent positive experience with us. Diane is a great asset and we appreciate your acknowledging her service. Thank you for your patronage and we look forward to your next visit with us.

Chicago
Reviewed 2 weeks ago

The hotel staff was nice and helpful. The rooms are updated and spacious. Everything was clean. The lobby was peaceful and quiet. Parking lot was easily accessible and security was on the premises. Very modern and up to date.

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Helpful?
Thank Ku-San T
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Ku-San T, Thank you for taking the time to review our property. It is wonderful to hear you enjoyed our spacious, clean accommodations and found our staff friendly. That is what we love to hear! Our complimentary parking is a huge bonus. We are one of the only downtown Chicago area hotels with that offering. Thank you for your...

Moss Beach, California
Reviewed 3 weeks ago

Amtrak put me up here overnight when the California Zephyr was nine hours late and I missed my connecting train. Nice, clean hotel with free wifi and comfy bed. Very nice front desk personnel gave me late checkout time. The only negative is the fitness room had two spinner bikes but no regular or recumbent exercise bikes.

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1Thank Mayburrito
SocialSouthLoopHotel, Front Office Manager at Chicago South Loop Hotel, responded to this review

Thank you for taking the time to leave us such a wonderful rating and stellar review. We know that it can be frustrating to have your train delayed, but it is great to hear that in that situation we were able to be your shining light. We look forward to the next time you are passing through Chicago and having...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Experience all of the vibrant energy and excitement of Chicago, when you stay at the Chicago South Loop Hotel. Ideally located near McCormick Place and just minutes away from attractions like the Shedd Aquarium, Millennium Park, Navy Pier, Chinatown, and Magnificent Mile shopping, our sophisticated boutique hotel offers the perfect combination of classic style, impeccable guests services and a prime location in the heart of Chicago's historic Bronzeville District. Whether you're visiting the Windy City for business or pleasure, you'll enjoy modernized and spacious guestrooms, central location and fabulous service from our welcoming hotel staff. ... more   less 

Additional Information about Chicago South Loop Hotel

Address: 11 West 26th Street, South State Street and W 26th St, Chicago, IL 60616-5093
Region: United States > Illinois > Chicago
Price Range: ₹ 6,167 - ₹ 18,970 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chicago South Loop Hotel 3*
Number of rooms: 232
Reservation Options:
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Hotel Style:
#28 Spa Hotel in Chicago
#89 Family Hotel in Chicago
#93 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Chicago South Loop Hotel staff and other travellers.
25 questions
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10 days ago
Saint Paul, Minnesota
over a year ago
Lexington, Kentucky

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Questions? Get answers from Chicago South Loop Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request the wing of the hotel further away from the "L". I think I could make out the sound it made when passing.”
  • Absolutely COMFORTABLE.
  • Clean well stock towels.
  • My shoe is twelve inches long. This is one deep tub. Awesome soak in a full tub.
  • Looking from window to bathroom and the entry hall.
  • Taken looking into the room from its entry and next to the bathroom door.
 of 5 bubbles HansP245, 13 Feb 2017 | Read review
“ask for a room with a deep soaking style tub”
 of 5 bubbles bishoppam58, 11 Feb 2017 | Read review
“get an end unit like room 236”
 of 5 bubbles Mayburrito, 31 Jan 2017 | Read review
“if you have a choice, try to get on a higher floor or on the side of the hotel away from the club.”
 of 5 bubbles 121musician, 23 Dec 2016 | Read review
“Higher floors may be quieter. I was on 5th floor”
 of 5 bubbles 27tedv, 17 Dec 2016 | Read review
5 of 5