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SpringHill Suites Chicago Downtown/River North

1,045 reviews
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Traveller (277)
Room & Suite (139)
Storyboard
Overview
  • Excellent53%
  • Very good36%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“great location”(195 reviews)
“river north”(50 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
3.5 Star Hotel
All hotel details
Offers from SpringHill Suites Chicago Downtown/River North
Special Offer: $18 in '18 Parking Offer
Hotel packages
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,045)Write a Review
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Traveller rating
492
352
85
25
18
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492
352
85
25
18
Show reviews that mention
All reviewsgreat locationriver norththe breakfast areafree breakfastwithin walking distancesofa bedpool and hot tubbreakfast staffyogurthouse of bluesnice view of the cityhigh floorhot breakfastself parkingsitting areanavy pierwrigley building
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1 - 5 of 972 reviews
Reviewed yesterday

From the front desk to the bartender to the staff, the Springhill Suites exude customer care, empathy and consideration. This is a top notch property. When I checked in and out, the staff individuals responded to my questions on the culture and workflow of Marriott....More

Review collected in partnership with this hotel
Thank Tips4EyeDocs
Reviewed yesterday

Nice, clean rooms. Staff at the hotel were wonderful from the staff at the desk giving us ideas for restaurants and fun, to the lady who took care of us in the morning with the complimentary breakfast buffet. Buffet had regular fare, but many choices...More

Thank Mike C
Reviewed 1 week ago via mobile

The lady who helps at the breakfast buffet is one of the most helpful and happily kind person we ever met,the food is great and unlimited....the room was so clean, the staff at the front desk excellent and nice, and the price was a very...More

Thank Argelia P
Response from JAvila410, Manager at SpringHill Suites Chicago Downtown/River NorthResponded 6 days ago

Thank you for your review and amazing rating! Your encouraging feedback regarding your stay is greatly appreciated and we are beyond delighted to know that you had a great time while staying at our hotel. We hope to see you again whenever your travels bring...More

Reviewed 1 week ago

Staff was friendly and welcoming. Room was clean and big enough for the three of us. Short walk to plenty of restaurants and bars. Nice breakfast. Train station was an easy walk. Shares a lobby with the Residence Inn next door.More

Thank Ed D
Response from JAvila410, Manager at SpringHill Suites Chicago Downtown/River NorthResponded 6 days ago

Thank you for your five out of five rating along with an amazing review. It brings great joy to our team to know that you enjoyed your stay with us while visiting Chicago! We hope to have the opportunity to serve you again whenever your...More

Reviewed 1 week ago

The location was perfect for us- good part of downtown to actually have a few restaurants and bars nearby while still close to Willis Tower, Millennium Park, and Art Institute (if you try to stay any closer- restaurants are really lacking- aside from lunchtime shops)....More

Review collected in partnership with this hotel
Thank Amanda B
Response from JAvila410, Manager at SpringHill Suites Chicago Downtown/River NorthResponded 6 days ago

Thank you for your review and encouraging feedback regarding our staff and your experience while staying at our hotel! We are glad to know that you enjoyed your time in the city and hope to serve you again whenever you are back in Chicago! At...More

View more reviews
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 122 - US$ 382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Green Hotel in Chicago
#35 Family Hotel in Chicago
#41 Romantic Hotel in Chicago
#43 Business Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 122 - US$ 382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Green Hotel in Chicago
#35 Family Hotel in Chicago
#41 Romantic Hotel in Chicago
#43 Business Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (277)
Room & Suite (139)
Dining (7)
Pool & Beach (5)
Hotel & Grounds (159)
Bathroom (12)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lakegirl453
14 July 2017|
AnswerShow all 2 answers
Response from Lindsey P | Reviewed this property |
I would suggest a cab. It is some distance.
0
Votes
farida r
10 July 2017|
AnswerShow all 2 answers
Response from Carol G | Reviewed this property |
Can't remember exactly what the pool hours were. Maybe 10:00pm? Pool was heated- there was a whirlpool. Not sure about Starbucks.
1
Vote
r_cool81
17 June 2017|
AnswerShow all 3 answers
Response from TravelingTeachersX2 | Reviewed this property |
We had the same concern. The windows in the living area are on the bottom. They tilt in from the top. Probably not enough to cause a problem, but we kept our granddaughter away from the window by putting luggage there. We... More
1
Vote
Room Tips
"Room was a bit small for a suite, bed was also small for a king"
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"Beds are small, full size"
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"the bedroom was so narrow I could not walk from onside of the bed to get to the closet without going sideways."
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"high-rise lots of views"
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